Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic
Mayur Ingale

Mayur Ingale

Manager Banquet Sales
Ravet, Pune

Summary

Intend to build a career in hospitality industry with committed & dedicated peoples, which will help me to explore myself and realize my potential. Willing to work as a key player in challenging and creative environment to achieve professionalism and to be an asset to the organization

Overview

13
13
years of professional experience
4
4
Languages

Work History

Manager Banquet Sales

Regenta Central Grand Exotica By RoyalOrchid Hotel
04.2023 - Current
  • Organized promotional events and interacted with community to increase sales volume.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Established strong client relationships by providing exceptional customer service and tailored event solutions.
  • Increased banquet sales by developing and implementing effective marketing strategies.
  • Conducted post-event evaluations to identify areas for improvement and implement necessary changes for future success.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Monitored industry trends to stay current on popular themes, décor styles, menu offerings, and other relevant factors affecting banquet sales success.

Manager Sales & Marketing

Grand Exotica Business Hotel
04.2022 - 03.2023
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Controlled costs to keep business operating within budget and increase profits.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.


Manager Sales & Marketing

Grand Exotica Business Hotel
01.2018 - 03.2020
  • Look after Online Business, with effective targets.
  • Meeting clients for promoting the hotels Room and Banquet sale.
  • Making cold calls to achieve the given sale Targets.
  • Making after sales call and building PR with the guest.
  • Follow up to ensure guest satisfaction.
  • Exploring new areas and ways to achieve the targets set.
  • Planning for budget of the hotel for the given financial year.
  • Making weekly and monthly sales report.
  • Assist operation team in “crunch” situations.
  • Maintain relationships with peers from other departments.

Asst. Front Office Manager

Grand Exotica Business Hotel
04.2015 - 03.2016
  • Recruit staff for smooth operation of Front Office Department.
  • Handling online portals & create promotions for better occupancy.
  • Dealing with corporate clients for further Business.
  • Prepare monthly report for occupancy forecast.
  • Handling Group Check-ins and C/outs.
  • Making Daily Occupancy and revenue report.
  • Handling Travel Desk.
  • Maintaining C-form reports for FRRO.
  • Daily checking rooms to supervise the housekeeping cleanliness.
  • Helping the reservation team to maintain the reservation reports.
  • Maintaining the discrepancy report in accordance with the House keeping department.
  • Handling of guest complaints.
  • Making of duties of front office staffs and the drivers.
  • Coordinating with the drivers and planning for Valet services.
  • Forecasting the future occupancy and planning accordingly to reach the target in terms of revenue and guest satisfaction.
  • Planning for Airport pick-ups and drops and keeping supervision on Airport Representatives.

Duty Manager

Grand Exotica Business Hotel
04.2014 - 03.2015
  • Prepare monthly report for occupancy forecast.
  • Handling Group Check-ins and C/outs.
  • Making Daily Occupancy and revenue report.
  • Handling Travel Desk.
  • Maintaining C-form reports for FRRO.
  • Daily checking rooms to supervise the housekeeping cleanliness.
  • Helping the reservation team to maintain the reservation reports.
  • Maintaining the discrepancy report in accordance with the House keeping department.
  • Handling of guest complaints.
  • Making of duties of front office staffs and the drivers.

Front Office Supervisor

Ramee Group Of Hotels
01.2012 - 11.2013
  • Handling Check-ins and Check outs.
  • Handling Group Check-ins and C/outs.
  • Making Daily Occupancy and revenue report.
  • Handling Travel Desk.
  • Maintaining C-form reports for FRRO.
  • Daily checking rooms to supervise the housekeeping cleanliness.
  • Helping the reservation team to maintain the reservation reports.
  • Maintaining the discrepancy report in accordance with the House keeping department.
  • Handling of guest complaints.
  • Making of duties of front office staffs and the drivers.
  • Coordinating with the drivers and planning for Valet services.
  • Forecasting the future occupancy and planning accordingly to reach the target in terms of revenue and guest satisfaction.
  • Planning for Airport pick-ups and drops and keeping supervision on Airport Representatives.
  • Handling of Night shifts.

Front Office Supervisor

Ramee Group Of Hotels
01.2011 - 11.2011
  • Handling Check-ins and Check outs.
  • Handling Group Check-ins and C/outs.
  • Making Daily Occupancy and revenue report.
  • Handling Travel Desk.
  • Maintaining C-form reports for FRRO.
  • Daily checking rooms to supervise the housekeeping cleanliness.
  • Helping the reservation team to maintain the reservation reports.
  • Maintaining the discrepancy report in accordance with the House keeping department.
  • Handling of guest complaints.
  • Making of duties of front office staffs and the drivers.
  • Coordinating with the drivers and planning for Valet services.
  • Forecasting the future occupancy and planning accordingly to reach the target in terms of revenue and guest satisfaction.
  • Planning for Airport pick-ups and drops and keeping supervision on Airport Representatives.
  • Handling of Night shifts.

Education

Bachelor of Arts - English Language And Literature

University of Pune
Pune, India
04.2001 -

Diploma in Hotel Management & Catering Technology

MSIHMCT Pune University
Pune, India
04.2001 -

78%

HSC Maharashtra Board
Ralegan Siddhi
04.2008

66%

SSC Maharashtra Board
Panoli
04.2006

Skills

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Software

IDS Software

MS Office

OTA Handling

Social Media Marketing

Interests

Interests in Graphic Designing and Social Media Marketing

Timeline

Manager Banquet Sales

Regenta Central Grand Exotica By RoyalOrchid Hotel
04.2023 - Current

Manager Sales & Marketing

Grand Exotica Business Hotel
04.2022 - 03.2023

Manager Sales & Marketing

Grand Exotica Business Hotel
01.2018 - 03.2020

Asst. Front Office Manager

Grand Exotica Business Hotel
04.2015 - 03.2016

Duty Manager

Grand Exotica Business Hotel
04.2014 - 03.2015

Front Office Supervisor

Ramee Group Of Hotels
01.2012 - 11.2013

Front Office Supervisor

Ramee Group Of Hotels
01.2011 - 11.2011

Bachelor of Arts - English Language And Literature

University of Pune
04.2001 -

Diploma in Hotel Management & Catering Technology

MSIHMCT Pune University
04.2001 -

78%

HSC Maharashtra Board

66%

SSC Maharashtra Board

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Mayur IngaleManager Banquet Sales