Mayur Jagatkar
Kalyan
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Operation Manager
K12 Techno services Pvt Ltd
02.2024 - Current
- Leading and managing teams, ensuring staff are trained, motivated, and working effectively towards common goals.
- Ensuring that operations comply with industry regulations and company policies.
- Working with other departments (e.g., finance, hr, marketing, legal, Project) to align operational goals with overall business objectives.
- Identifying operational issues and implementing solutions quickly and effectively.
- Develop and manage budgets for operational and Marketing activities.
- Manage relationships & Negotiate contracts with suppliers and vendors to ensure quality and timely delivery of goods and services.
- Metting parents in Arrival & Dispersal and solving their concerns.
- Classroom observation, Campus Round, checking security and Green checklist
- Performing ATL & BTL activities to generate leads for Achieving branch Target
Branch Manager
Aakash Byju's
08.2021 - 01.2024
- Responsible for managing the Operations & Business of three branches (Kalyan, Ambernath, Dombivli).
- Achieve the Branch Targets by managing sales pipeline, forecasting monthly sales, and identifying new business opportunities.
- Plan various marketing activities like hoardings, seminars in schools and society, BTL activity within assigned region for effective branding of the organization.
- Preparing MIS as per Business Requirement and Competition Tracking.
- Ensuring speedy resolution of queries and grievances to maximize customer satisfaction levels.
- Manage End to End Branch Operations Process by closely working with the Admin Team, Accounts Team, and Edp Team for smooth functioning of the Branch.
- Take care of month-wise fee collection, monitor pending fees, and ensure follow-up is done for outstanding payments. Moreover, to ensure that refund and left-out cases are controlled to the minimum
Sales & Marketing Manager
Paper Vantage Point Pvt. Ltd
02.2019 - 08.2021
- Improves product marketability and profitability by Sustains relationship with key accounts by making periodic visits
- Supervise and manage a sales team of 6 members, provide direction, support, and motivate to meet agreed targets
- Plan and implement corporate events, promoting products and services during events, elevate brand awareness, strategies and initiatives to enforce new product launch and sales
- Preparing an annual budget, establishing pricing strategies, using sales information, and making strategic plans
Assistant Manager
Godrej Security Solutions
01.2014 - 02.2019
- Planning & Executing service call to technicians & taking reports from them
- Reviewing spare part, manage inventory related to the service
- Visiting Branches & Head office of banks to achieve service sales targets and providing cost effective solutions to the customers and initiating improvement plans as needed
- Developing Associate service provider (ASP), Monitoring, Provide Training, and Motivating team
- Improving customer service procedures, policies, and standards for organization
- Ensures that performance meets the requirements of SLAs and OLAs as per the company’s guidelines and policies
Business Development Manager
Kwik Solutions
12.2011 - 01.2014
- Build partnerships and business relationships with new and existing client
- Design & implement a strategic business plan and Swot analysis that expands company’s customer base and ensure its strong presence
- Manage and motivate team, forecast sales targets and ensure they are met by the sales team
- Managing clients, their expectations and providing quality customer service
Education
MBA - Marketing
05.2012
PGPBS - Telecom
05.2012
B.Sc. - Information Technology
03.2010
Skills
- Customer Retention
- Inventory Management
- Effective communication
- Self-confident
- Problem solving
- Customer Care
- Data Analysis
- Leadership qualities
- Team Management
- Goal oriented
- Negotiation
- Key Account Manager
Languages
- English
- Hindi
- Marathi
Hobbies and Interests
- Listening music
- Watching movies
- Playing Cricket
Personal Information
- Date of Birth: 03/15/88
- Marital Status: Married
Contact
+91 7588775959, mayurjagatkar@gmail.com, A-1, 201, Sai Paradies, Barave Road, Khadakpada, Maharashtra, 421301
Timeline
Operation Manager
K12 Techno services Pvt Ltd
02.2024 - Current
Branch Manager
Aakash Byju's
08.2021 - 01.2024
Sales & Marketing Manager
Paper Vantage Point Pvt. Ltd
02.2019 - 08.2021
Assistant Manager
Godrej Security Solutions
01.2014 - 02.2019
Business Development Manager
Kwik Solutions
12.2011 - 01.2014
MBA - Marketing
PGPBS - Telecom
B.Sc. - Information Technology
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