Accomplished TL sales & service operations at Aryan Enterprises, adept in collaborative team management and market research, significantly boosted revenue through strategic sales initiatives. Excelled in leadership roles, leveraging effective communication and technical expertise to enhance team performance and customer satisfaction. Proven track record in identifying growth opportunities and achieving exceptional results.
Maintain extensive understanding of company products, such as overhead cranes, hoists, and hydraulic solutions.
Delivered technical support to customers and internal teams, resolving product-related issues.
Analyzed prospective businesses needing overhead crane equipment.
Utilized referrals and inbound marketing techniques to effectively acquire new leads.
Provide technical insights and advice on which products or solutions would best meet their needs.
Led and motivated a team of sales and service representatives to achieve their goals.
Facilitated regular team discussions on goals, performance metrics, and improvement strategies.
Directed sales activities and adjusted strategies to reach goals.
Oversaw provision of top-tier customer service to ensure high satisfaction levels.
Handled raised customer concerns quickly and with professionalism.