Senior Operations Manager with extensive experience overseeing ANZ business operations, driving revenue growth, enforcing cost control, and enhancing operating margins. Expertise in strategic planning, P&L management, and cross-functional leadership, complemented by a strong track record of aligning Sales, HR, and Delivery teams to execute critical business initiatives effectively. Proficient in financial modeling, KPI tracking, and variance analysis, delivering actionable insights that support CXO-level decision-making. Hands-on experience in AI-driven dashboard development, executive reporting automation, and data analytics to improve decision-making, operational efficiency, and business performance.
Hi, I’m
Mayur Khedikar
Nagpur
Summary
Overview
22
years of professional experience
1
Certificate
Work History
Infosys Ltd.
Senior Operations Manager
02.2022 - Current
Job overview
- Driving ANZ operations, achieving revenue growth and margin improvement through cost optimization.
- Built financial models and KPI frameworks, delivering actionable insights for CXO-level strategic decisions.
- Aligned cross-functional teams (Sales, HR, Delivery) to execute critical business programs successfully.
- Partnered with Maximus team to implement initiatives that enhanced revenue and reduced costs.
- Introduced AI-driven dashboards and prompt engineering solutions, streamlining executive reporting and accelerating decision-making.
Persistent Systems Ltd.
Assistant Senior Manager Operation Excellence
09.2018 - 01.2022
Job overview
- Led global P&L planning, revenue governance, and margin optimization; delivered pricing insights and ensured accurate revenue tracking across US, APAC, and EMEA for Salesforce Unit .
- Increased operating margin by 1% via targeted cost reduction efforts employing multiple efficiency levers within salesforce unit.
- Coordinated with sales leadership to formulate and set industry-specific targets that connect business objectives with strategic growth priorities.
Persistent Systems Ltd.
Project Manager
02.2017 - 09.2018
Job overview
- Led Outsystems, Appian project teams, ensuring SLA compliance and on-time delivery; supported proposals and contract discussions.
- Achieved zero SLA breaches among multiple customer accounts, ensuring uninterrupted service quality
Persistent Systems Ltd.
Business Partner
11.2015 - 02.2017
Job overview
- Handled the Resource Management functions (RM Ops) for a Business Unit size 600+. Improving and Tracking Resource Utilization for offshore and onsite which direct impacts the margins. Offshore Onsite resource Forecasting and Demand - Supply Mapping.
Persistent Systems Ltd.
Project Lead
02.2010 - 11.2015
Job overview
- Lead the QA Manual and Automation Team Review Test Plan
- Performed Gap Analysis at client location East Windsor , New Jersey to facilitate the transition of acquired applications to existing systems of client .
Info, Spectrum India Pvt Ltd.
Sr Quality Analyst
06.2008 - 02.2010
Job overview
- Ensured high data quality through verification, mapping, and extensive ETL testing to streamline processes and maintain accuracy.
Saba Software (I) Pvt. Ltd.
QE Engineer
09.2006 - 06.2008
Job overview
Sansoft Technologies.
Quality Analyst
12.2004 - 05.2006
Job overview
Education
University Department of Management SciencePune, Maharashtra
MBA from Information Systems
05-2001
University Overview
Corporate Finance InstituteOnline
FMVA from Financial Modeling and Valuation Analyst
University Overview
Yeshwantrao Chavan College of EnggNagpur, Maharashtra
Bachelor of Engineering from Engineering, Mechanical Engineering
05-1999
University Overview
Skills
- Financial Planning & Analysis (FP&A)
- Strategic Financial Planning
- Corporate Finance
- Business Finance
- Budgeting & Forecasting
- P&L Management
- Financial Modeling
- Corporate Strategy
- Business Strategy Growth
- Strategic Planning Market Assessment
- Business Planning Operational
- AI-Assisted Financial Analysis
Timeline
Senior Operations Manager
Infosys Ltd.
02.2022 - Current
Assistant Senior Manager Operation Excellence
Persistent Systems Ltd.
09.2018 - 01.2022
Project Manager
Persistent Systems Ltd.
02.2017 - 09.2018
Business Partner
Persistent Systems Ltd.
11.2015 - 02.2017
Project Lead
Persistent Systems Ltd.
02.2010 - 11.2015
Sr Quality Analyst
Info, Spectrum India Pvt Ltd.
06.2008 - 02.2010
QE Engineer
Saba Software (I) Pvt. Ltd.
09.2006 - 06.2008
Quality Analyst
Sansoft Technologies.
12.2004 - 05.2006
Yeshwantrao Chavan College of Engg
Bachelor of Engineering from Engineering, Mechanical Engineering
University Department of Management Science
MBA from Information Systems
Corporate Finance Institute
FMVA from Financial Modeling and Valuation Analyst
Certification
- Corporate Finance Institute (CFI) Certificates:
- Budgeting and Forecasting
- Financial Analysis Fundamentals
- Corporate Finance Fundamentals
- Analyzing Growth Drivers & Business Risks
Languages
English
Hindi
Marathi