Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Experienced Sales Professional with a demonstrated history of working under SAP Environment. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Hi, I’m
MAYUR KOTIAN
SALES MANAGER
LILONGWE,MALAWI
Summary
Overview
15
years of professional experience
3
years of post-secondary education
3
Languages
Work History
SAFINTRA Roofing and Steel, Lilongwe, Malawi
Sales Manager
2014.07 - Current (10 years & 2 months)
Job overview
- Exceeded regional annual sales target by 115% for 3 years from 2015 to 2017.
- Exceeded regional annual sales target by 132% for 2 years 2018 and 2019.
- Achieved Annual Target of 5000 tons and revenue of 6 billion accounting to 50% of overall branch target.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Organized promotional events and interacted with community to increase sales volume.
- Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Kiboko Safaris Limited, Lilongwe, Malawi, Zambia
General Manager
2011.06 - 2014.06 (3 years)
Job overview
- About KIBOKO: Kiboko Safaris is one of the leading tourism companies based in Lilongwe, Capital of Malawi
- It has been operating for over 18 years and has established itself into a trendsetting leading tourism enterprise within Malawi
- Managing entire safari Operations for Malawi and Zambia which involved Clients booking till their departure and overall operations
- Accommodation management, safari, vehicle, travel and Visa management, menu, stocking, safety security protocols,
- Customer service - Interacting with the guests to make sure guests are enjoying their stay and holidays, resolve complaints, customer feedback and referrals for future business
- Human resource management, Recruiting, training and motivating staff
- Accounts –Payment tracking, budgeting, financial reports, managing forex and finance team
- Generating regular daily, monthly, quarterly and yearly MIS reports
- Handling the marketing, promotion, Digital marketing, website management
- Fleet management and overall logistics and maintenance.
- Prepared annual budgets with controls to prevent overages
- Managed budget implementations, employee evaluations and contract details
VEGA Logistics, About VEGA, Bangalore, KARNATAKA
System Administrator
2008.05 - 2011.05 (3 years)
Job overview
- Providing customer service support for computers and office applications.
- Facilitated IT enterprise architecture across organization's enterprise transformation programs
- Providing technical computer assistance to staffs by diagnosing and resolving problems.
- Under general supervision, providing second tier support to end users for PC, Server or mainframe applications and hardware.
- Managed infrastructure upgrades, analysis and resolution of end user hardware and software issues.
- Maintained efficient operation of 14 data center locations with over 100 devices.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Established network specifications and analyzed workflow, access, information and security requirements.
Education
INSTITUTE oF MANAGEMENT AND TECHNICAL STUDIES DELHI
Bachelor of Science from COMPUTER APPLICATION
2005.06 - 2008.05 (2 years & 11 months)
University Overview
Skills
Client Managementundefined
Timeline
Sales Manager
SAFINTRA Roofing and Steel
2014.07 - Current (10 years & 2 months)
General Manager
Kiboko Safaris Limited
2011.06 - 2014.06 (3 years)
System Administrator
VEGA Logistics, About VEGA
2008.05 - 2011.05 (3 years)
INSTITUTE oF MANAGEMENT AND TECHNICAL STUDIES
Bachelor of Science from COMPUTER APPLICATION
2005.06 - 2008.05 (2 years & 11 months)
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