Mayur Naidu
Mumbai
Summary
A results-driven and strategic leader with comprehensive expertise in P&L management and operational excellence. Adept at building and motivating high-performance teams to exceed goals in fast-paced, competitive markets. Proven ability to translate strategic vision into tangible improvements in productivity and profitability.
Overview
18
18
years of professional experience
Work History
Senior Manager (Area Sales Manager)
RBL BANK LTD
Mumbai
10.2025 - Current
- Managing Credit card Sales (Branch Banking & Corporate Salary -Mumbai)
- Hiring, Empaneling, Managing SMs, DSTs Branch Distribution Network – Credit Card, Corporate Salary Team handling
- Team handling, recruiting candidates, Managing Sales Mangers, Tele-callers, Sales Executives, and Document Executive.
- Create and support client retention strategies for existing customer base and for new customers, activities for cards business.
- Strengthened working relationships with clients, utilizing excellent communication techniques
- Customer care skills – Solutions oriented and results driven attitude
- Proficient in Microsoft Word, Excel, PowerPoint.
- Proficient in banking software like Salesforce, Finacle, Seibel, Vision+ & Sales Force.
- Strive for success and growth
Sales Manager
HDFC BANK LTD
01.2017 - 06.2022
- Working in a fast-paced team oriented and entrepreneurial environment.
- Managing a client portfolio and having revenue and account management responsibility for key accounts.
- Working closely with the Sales Director to prospect, pitch & close new business.
- Gaining a strong knowledge and understanding of a client’s brand and products.
- Organizing weekly team meetings with staff and senior managers.
- Involved in the day-to-day management of clients.
- Participation in team building and sales training events.
- Performance monitoring of account executives and account teams.
- Address client concerns and ensure the resolution of issues in a timely manner.
- Maintaining contact with clients - giving them regular updates.
- In charge of budgets and administration.
- Oversee existing campaigns to grow key accounts.
- Delivering ongoing market analysis and assessment of competitors.
- Retain accounts through the development of strong relationships with key decision makers.
- KEY SKILLS AND COMPETENCIES Excellent account management skills.
- Strong presentation and negotiation skills.
- Contacting and communicating with high end decision makers.
- Ability to follow up with clients in a timely professional manner.
- Good knowledge of Customer Marketing Databases and how to use them.
- A successful track record in new business development within the SME sector.
- Ability to work long hours, often under pressure.
Deputy Sales Manager
HDFC BANK LTD
01.2018 - 01.2022
- Managing Credit card Sales (Branch KCM, CSRM)
- Managing Big Team size of Direct and Indirect reportees Conducting Recruitment, Training, Appraisals for Direct and Indirect Team’s
- Key Achievements: 100% Fincon achieved for cluster with all cross-sell parameter
Territory Officer
VODAFONE INDIA LTD
01.2016 - 01.2018
- Responsible for coordinating about change in product & new Product launch
- Long term relationship building skills
- A dedication to customer service
- Influencing and negotiation skills
- Teamwork and Interpersonal skills
- Meeting the new target customer and converting them into customers
- Market Research
Team Assist
VODAFONE INDIA LTD
01.2012 - 01.2013
- Maintaining documentation for customers using Vodafone connections.
- Reviewed the performance of the team and team members daily.
- Set strategies and targets accordingly for individual as well as for the team.
- Provided hands on assistance to various issues on floor and handled escalations and followed up on real time issues as per the escalation matrix.
Customer Sales Assist
VODAFONE INDIA LTD
01.2011 - 01.2012
- Responsible for traffic management by monitoring floor and managing.
- Team Operations
- Individual performance, coaching, providing feedback and mentoring for their professional personal development and making sure customers get the delight of service & queries has been sorted at the first visit.
- Maintain the data on everyday productivity and send the same to my store manager & area manager.
Customer Service Executive
VODAFONE INDIA LTD
01.2008 - 01.2010
- Responsible for handling customers for Mumbai zone and providing 'WOW' customer satisfaction.
- First time resolution & also taking necessary steps to retain existing customers.
- Increasing sales of postpaid connections from the daily queries through walk-ins & ensuring maximum conversion and no repeat walk-ins.
- Also been made as a 'Gadget Guru' for handling technicalities of all mobile handsets, PC and Laptop along with up selling of value-added services.
Education
MBA - Master of Buisness Administration
Dr. D.Y. Patil Vidyapeeth
Pune01-2024
T.Y BCOM -
CSJMU Kanpur University
01.2010
H.S.C -
Delhi Board of Secondary & High Secondary Schooling
01.2007
S.S.C -
Maharashtra State Board
01.2005
Skills
- Multi-tasking ability
- Self-Motivated
- Target Oriented
- Leadership skills
- P&L Expert
- Strong Stakeholder Management Skills
- Team Player
- Customer Service
- Team Building
Languages
- English
- Marathi
- Hindi
Personal Information
- Date of Birth: 07/11/87
- Gender: Male
Achievements
100% Fincon achieved for cluster, 2023-2024, Excellence Awards Chapter 1 Topper, 01/01/24 - 03/31/24, Reach for the Stars Chapter 2 Topper, 04/01/24 - 06/30/24, Highest Increment with Grade Change, 2022-2024, Excellence Awards Chapter 1 Topper, 01/01/25 - 03/31/25, Topping in overall country level in Branch Banking Card’s, 2024-2025, 100% Fincon achieved for cluster, 2024-2025, Awarded as HDFC Bank Retail Branch Banking, Q3 2018, Awarded for HDFC Bank Lead to Win contest, Q2 2019, Awarded for Super Premium Credit Cards, Q3 2019, 8 times VPL (Vodafone Premium League) winner, Rewarded as Distribution Data Star, October, November, December 2015, Rewarded with Vodafone Shrestha Awards, 2016, Awarded 5 times Chak De Winner in Vashi zone Internal Zone Contest, X ranker throughout the year, 2016, Best Territory Officer in Vodafone Mumbai Circle, 2016, Awarded for the Vodafone Best Sales Assist, 2010, 2011, 2012, Awarded as Vodafone Retail Data Star, 2012, Achieved the highest ever Postpaid sale in 2012 for Vodafone Store Vashi, Awarded with Vodafone Excellence award, 2013, Awarded with Vodafone Hall of Fame, 2013, Recognized for achieving 100 Premium number, Exposed through photo posters in Vodafone stores across Mumbai & it was Highest VVIP numbers Sold Record till now
Timeline
Senior Manager (Area Sales Manager)
RBL BANK LTD
10.2025 - Current
Deputy Sales Manager
HDFC BANK LTD
01.2018 - 01.2022
Sales Manager
HDFC BANK LTD
01.2017 - 06.2022
Territory Officer
VODAFONE INDIA LTD
01.2016 - 01.2018
Team Assist
VODAFONE INDIA LTD
01.2012 - 01.2013
Customer Sales Assist
VODAFONE INDIA LTD
01.2011 - 01.2012
Customer Service Executive
VODAFONE INDIA LTD
01.2008 - 01.2010
MBA - Master of Buisness Administration
Dr. D.Y. Patil Vidyapeeth
T.Y BCOM -
CSJMU Kanpur University
H.S.C -
Delhi Board of Secondary & High Secondary Schooling
S.S.C -
Maharashtra State Board
Similar Profiles
FIROZ LATHEEFFIROZ LATHEEF
Branch Head at RBL BANK LTDBranch Head at RBL BANK LTD
Ashish JhaAshish Jha
AVP - Data Engineering and Insights at RBL Bank LtdAVP - Data Engineering and Insights at RBL Bank Ltd
Abhishek DubeyAbhishek Dubey
Software Engineer at RBL Bank LtdSoftware Engineer at RBL Bank Ltd
Manish KadamManish Kadam
Deputy Manager – Relationship Manager NR Sales at RBL BANK LTDDeputy Manager – Relationship Manager NR Sales at RBL BANK LTD
FARHAZ KHANFARHAZ KHAN
Business Development Manager at Pure Grown DiamondsBusiness Development Manager at Pure Grown Diamonds