MAYUR ROY
MANAGER AT BANK OF BARODA
Ahmedabad
Summary
Dynamic manager with a proven track record at Bank of Baroda, excelling in credit operations and digital banking. Skilled in enhancing customer satisfaction and team productivity through effective communication and problem solving. Successfully controlled costs while fostering a collaborative environment, ensuring compliance and operational excellence.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Manager
Bank Of Baroda
07.2015 - Current
- Worked in credit department as credit officer.
- Managed branch operations and customer service.
- Managed branch audit and compliance related work.
- Worked in digital banking.
- Handled branch cash operations.
- Managed onsite ATM of branch.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
IC 38 CERTIFICATE - Insurance
IRDAI
Ahmedabad, India 04.2001 -
MBA - Finance
L.J.INSTITUTE OF MANAGEMENT STUDIES
Ahmedabad, India 04.2001 -
Bachelor of Commerce - Accounting And Finance
C.C.SHETH COLLEGE OF COMMERCE
Ahmedabad, India 04.2001 -
CERTIFICATE IN COMPUTER CONCEPT(CCC) - FOUNDATION,APPLICATION AND INTERNET
CCC-BAOU
Ahmedabad, India 04.2001 -
Skills
- Excellent communication
- Positive attitude
- Multitasking Abilities
- Problem solving aptitude
- Teamwork and collaboration
- Relationship building
- Work prioritization
- Computer skills
- Continuous improvement
Hobbies
- Reading
- Travelling
- Movies
- Learning
- Cooking
Timeline
Manager
Bank Of Baroda
07.2015 - Current
IC 38 CERTIFICATE - Insurance
IRDAI
04.2001 -
MBA - Finance
L.J.INSTITUTE OF MANAGEMENT STUDIES
04.2001 -
Bachelor of Commerce - Accounting And Finance
C.C.SHETH COLLEGE OF COMMERCE
04.2001 -
CERTIFICATE IN COMPUTER CONCEPT(CCC) - FOUNDATION,APPLICATION AND INTERNET
CCC-BAOU
04.2001 -
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