Mayur Vanza
Rajkot
Summary
Service engineer with 6+ years of experience delivering machinery and battery base services to high valueclients, dealers and distributor network. Proven success in maintaining of automation based bank note sorting machine, handling warranty returned batteries, increase performance of battery and giving best service ,reduce response time for warranty returned battery to process and customer awareness about maintenance of batteries through camps and training.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
NUMERIC UPS
03.2023 - Current
- Deliver best service to industrial, financial, banking and corporate base customer
- Attend installation, preventive maintenance and breakdown of online UPS
- Maintain TAT of breakdown and installation call
- Diagnose fault and warning code of online UPS and resolved it by replacing faulty spares
- As well as found backup issue and resolved it by replacing faulty batteries like Quanta, power safe, HBL and tubular batteries
Service engineer
EXIDE INDUSTRIES LIMITED
12.2018 - 03.2023
- Deliver service advice & proposing strategies to dealers with work on C4C & field SAP management to achieve customer satisfaction through after sales service, planning on how to runs company’s projects through SOP & guideline
- Handling & review warranty returned batteries and reduce response time for warranty returned batteries to process
- Attending complaint of home UPS through service technician and provide quick solution to customers
- Ensure maximum customer give awareness about maintenance of batteries through service camps
- Work closely with specialists dealers, distributor and OEMs network, managing service network for over 100 dealers & distributor
- Work on many types of batteries like SLI(Starting, Lighting & Ignition) batteries & VRLA, SMF batteries
- MAJOR ACHIVEMENT
- 4 times ‘You Did It’ award winner as Best Performer of Automotive Service-West.
Service engineer
GIESECKE AND DEVRIENT INDIA PRIVATE LIMITED
01.2017 - 12.2018
- Deliver preventive and corrective base maintenance regarding bank note sorting machine
- Work on automatic base machine including hardware like proximity & PD sensor, various belt drive, servo motor, magnetic gate & compressor as well as software base also
- Supply best service to various banking sector and currency chest by proper maintaining of note sorting machine and controlling emergency base complaint
Service technician
KONSTELEC ENGINEERS PRIVATE LIMITED
Jamnagar
01.2016 - 12.2016
- Work on power and earth cables like cable gland, termination and insulation testing
- Work on high and low tension motor like preventive and corrective maintenance
Education
High School -
G.D.SHAH HIGH SCHOOL
03.2021
Diploma - Electrical engineer
GOVERNMENT POLYTECHNIC
JAMNAGAR05.2014
Bachelour of Engineering - Electrical
GTU
Rajkot 07.2022 - 07.2025
Skills
- Proficient in MS Office (Word, Excel, PowerPoint) & Outlook
- Fluent in English, Hindi, and Gujarati
- CRM, C4C & SAP
Hobbies and Interests
Reading News Paper, Learning new concept, Listening music.
CARRIER OBJECTIVE
Utilize my skills and abilities in your esteemed organization that offers securities and professional growth while being resourceful, innovative and flexible. I have willingness and ability to carry out responsibilities associated with my challenging position.
Timeline
NUMERIC UPS
03.2023 - Current
Bachelour of Engineering - Electrical
GTU
07.2022 - 07.2025
Service engineer
EXIDE INDUSTRIES LIMITED
12.2018 - 03.2023
Service engineer
GIESECKE AND DEVRIENT INDIA PRIVATE LIMITED
01.2017 - 12.2018
Service technician
KONSTELEC ENGINEERS PRIVATE LIMITED
01.2016 - 12.2016
High School -
G.D.SHAH HIGH SCHOOL
Diploma - Electrical engineer
GOVERNMENT POLYTECHNIC