MAYURA BALAGURUNATHAN
Account Executive
Chennai
Summary
Accomplished Senior Account Executive at Freshworks, adept in account management and creative thinking, I excelled in revenue generation, achieving a YTD of 152% in 2024. Recognized with multiple awards for outstanding sales and customer service, I also spearheaded training programs, blending hard and soft skills to drive success and foster strong relationships.
Overview
4
4
years of professional experience
5
5
Sales Recognition Awards
Work History
Account Executive
FRESHWORKS
Chennai
03.2021 - Current
- Interned under Team US Central from March to July 2021, and currently under full-time employment since September 2021.
- I worked in the Expansion Tier in the North American SMB segment and built great rapport for retention and revenue generation.
- Led the outbound sales team for North America as the only AE, and trained new trainees for the year while carrying a team target of $1M ARR.
- Focused on inbound new businesses in 2024 for the US West. Recognized for consistent revenue contributions across all quarters, with a YTD of 152%.
- Awards and recognitions include "Outstanding Sales Performer" for H1 and Q3 2023, "Steady Runner and Titan" for Q1 and Q2 of 2024, "Outstanding Customer Service" for H1 2024, and "Sales Star" for Q4 2024.
- Promoted to "Senior Account Executive" in Jan 2025
Digital Marketing and Curatorial Intern
SPI EDGE
Chennai
05.2020 - 09.2020
- Managed the social media marketing team and curated the content for the Instagram and Facebook pages.
- Curated the Individual Development Plan for every intern under the SPI intern wing, GSD, to promote their short development plans and aid in building a supportive career.
- I designed a curriculum for design enthusiasts as part of the Edge Experience while curating online workshops for the same; I also curated the GSD playbook for new interns and employees.
Education
Bachelor of Engineering - Biomedical Engineering
SSN College of Engineering
05.2021
Skills
- Account Management
- Pitch presentations
- New and Expansion Revenue Business
- Customer service and relationship management
- Inside sales
- Relationship building
- Creative thinking
- Public speaking and comparing
Certification
- OpenExO - Exponential Organizations Level 1 Certificate
- Diploma in Bharatanatyam
Affiliations
- Performing Arts Teacher/ Performer
- Social Media Enthusiast
- Recognized Drama/ Theatre Artist
- Passionate Animal Lover and Dog Foster
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Company CultureWork-life balanceCareer advancementStock Options / Equity / Profit SharingTimeline
Account Executive
FRESHWORKS
03.2021 - Current
Digital Marketing and Curatorial Intern
SPI EDGE
05.2020 - 09.2020
Bachelor of Engineering - Biomedical Engineering
SSN College of Engineering
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