Summary
Overview
Work History
Education
Skills
Timeline
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Mayura Patil

Mayura Patil

Travel Consultant
Mumbai

Summary

Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.

Overview

11
11
years of professional experience

Work History

Travel Consultant

Etraveli Group PVT. LTD.
02.2022 - Current
  • To make amendments/changes in existing Reservation for passenger by collecting additional cost as per fare rules/condition.
  • All types of cancellations and refunds for the Itinerary as per passenger request.
  • Handling passengers in case of delay flight and rebooking them on better connecting flight.
  • Handling Email queries of passenger and reply to them with appropriate solution.
  • Coordinating with Airlines for rebooking and revalidation of Air ticket.
  • Handling all types of FIT tickets, re-issuance, refunds, name change, name correction, meals,
    seating, spacial assistance at the airport, wheel chair service at the airport, check-in queries, baggage queries and other travel related queries.

Travel Consultant

Veena World (Travel Agency)
04.2018 - 01.2022
  • GDS: Amadeus, Sabre and Galileo.
  • I used to issue group tour tickets for Japan, China, Korea, Taiwan, South East Asia and Europe.
  • I used to issue all types of FIT tickets, re-issuance, refunds, name change, name correction, meals, seating, spacial assistance at the airport, wheel chair service at the airport, check-in queries, baggage queries and other travel queries.
  • Negotiate with different Airlines for competitive group fares.

Travel Consultant

WNS
07.2016 - 04.2018
  • GDS : Amadeus and Worldspan.
  • I used to handle all types of ticket exchange, refunds and issuance.
  • I used to handle name correction, web check-in queries.


Travel Consultant

Sutherland Global Services PVT. LTD
04.2013 - 07.2016
  • I used to handle first and business class passengers queries for Air India.
  • I used to handle limousine for first and business class passengers (Complimentary pick-up and drop services.)
  • I used to handled all types of ticket issuance, re-issuance, cancellations and all types of travel queries.


Education

Bachelor of Science - Bachelor in Physics, Chemistry And Mathematics

P.J Highschool
Wada, Thane, India.
04.2001 -

Skills

GDS knowledge - Amadeus, Sabre and Galileo

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Timeline

Travel Consultant

Etraveli Group PVT. LTD.
02.2022 - Current

Travel Consultant

Veena World (Travel Agency)
04.2018 - 01.2022

Travel Consultant

WNS
07.2016 - 04.2018

Travel Consultant

Sutherland Global Services PVT. LTD
04.2013 - 07.2016

Bachelor of Science - Bachelor in Physics, Chemistry And Mathematics

P.J Highschool
04.2001 -

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Mayura PatilTravel Consultant