Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline

Mayura Sakhare

Navi Mumbai

Summary

Telecom project manager with over 15 +years of experience in global project delivery, Service Assurance and submarine cable operations. Expertise in managing large-scale capacity upgrades and Ethernet, GVPN, transmission products & IT automation projects. Skilled in stakeholder, Vendor, Partner management, and risk mitigation, leading 24x7 assurance teams. Recognized for enhancing service reliability and optimizing network uptime, delivering significant business impact through strategic project execution.

Overview

1
1
Certification
17
17
years of professional experience

Work History

Project Manager

Tata communications ltd
Equinox, Mumbai
08.2023 - Current

Managed day-to-day operations of large-scale projects across diverse workstreams.

  • Led cross-functional teams to deliver complex projects on time.
  • Coordinated resources and stakeholders for seamless project execution.
  • Developed project plans, outlining key milestones and deliverables.
  • Facilitated meetings to track progress and address challenges collaboratively.
  • Implemented risk management strategies to mitigate potential project issues.
  • Analyzed project performance data to enhance future planning efforts.
  • Managed multiple projects with competing deadlines simultaneously.
  • Developed and maintained project plans, timelines, and budgets.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Led meetings with internal team members, consultants and contractors.
  • Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Prepared cost estimates for projects of varying sizes.

Service Assurance Team Lead

Tata communications ltd
Mumbai
03.2015 - 07.2023

Led 24/7 service assurance operations for international telecom and submarine cable services, ensuring SLA compliance and high network availability.

  • Managed major incident, problem, and change management processes to expedite service restoration and minimize customer impact.
  • Conducted root cause analyses for critical outages, collaborating with internal teams, carriers, and vendors for permanent corrective actions.
  • Governed Change Advisory Board activities, including review, approval, communication, and post-implementation validation of network changes.
  • Coordinated with global telecom operators such as BT, Verizon, AT&T, Telecom Italia, Sparkle, Orange, Sprint, and Cable & Wireless for service provisioning and fault management.
  • Conducted service review meetings and performance reporting to ensure adherence to customer SLAs and operational KPIs.
  • Led service continuity planning and risk mitigation initiatives to sustain service resilience during network events.
  • Implemented customer experience and service improvement programs through traffic diversification and operational process enhancements.

International Submarine Cable Operations

Tata communications ltd
Mumbai
10.2009 - 02.2015

Managed end-to-end operations of international submarine cable systems, including SMW3, SMW4, IMEWE, and TGN networks.

  • Executed network provisioning, alarm monitoring, fault management, and restoration across DWDM, SDH, and OTN transport networks.
  • Developed annual restoration and contingency plans to guarantee service continuity during cable faults and force majeure events.
  • Designed in-system restoration strategies for international traffic, coordinating with NOC teams and consortium partners.
  • Oversaw capacity planning, utilization monitoring, and bandwidth allocation to meet service continuity requirements.
  • Coordinated restoration activities during maintenance windows and major outages to minimize disruptions.
  • Conducted network health assessments and capacity reviews to ensure performance readiness of restoration resources.
  • Collaborated with international carriers and third-party providers to enhance network operations and service delivery.

Education

Bachelor of Engineering - Telecommunications

KC College of Engineering, Maharashtra
09-2006

Skills

  • Project management and software
  • Budget and risk management
  • Stakeholder communication and engagement
  • Cross-functional collaboration
  • Process optimization
  • Time management
  • Facilitation and leadership skills
  • Performance evaluation
  • Effective communication
  • Problem solving and incident resolution
  • Strategic planning and tracking

Certification

  • Project Management Professional
  • PRINCE2 Foundation
  • ITIL Foundation
  • UDAAN – Women Leadership

Accomplishments

  • • Generated USD $5,622.80 in SLA rebates from service provider penalties.
    • Delivered best-practices training on submarine cable systems for Dialog Telecom, Sri Lanka.
    • Blue Ribbon Award – customer service restoration during multiple cable failures in APAC.
    • Extra Mile Award – automation project (UBR, Testing, Adoption).
    • Blue Ribbon Award – risk mitigation and power-saving initiatives for SMW4 Consortium.

Timeline

Project Manager - Tata communications ltd
08.2023 - Current
Service Assurance Team Lead - Tata communications ltd
03.2015 - 07.2023
International Submarine Cable Operations - Tata communications ltd
10.2009 - 02.2015
KC College of Engineering - Bachelor of Engineering, Telecommunications
Mayura Sakhare