MAYURDHVAJSINH BHATI
Gujarat
Summary
Experienced professional with demonstrated history of working in the hospitality industry. Skilled in Front Office, Hotel Management, Rooms Division and Property Management Systems. Strong operations professional with a Master of Business Administration focused in Hospitality Management from Welingkar Institute of Management.
Overview
12
12
years of professional experience
Work History
Assistant Operations Manager
Duet India Hotels Private Limited, Marriott
04.2022 - Current
- Coordinated with General Manager in different operational issues and promotional activities.
- Supervised operations team to support operational excellence and excellent customer service.
- Monitored key performance metrics to identify areas for improvement.
Assistant Front Office Manager
Hawthorn Suites by Wyndham
02.2020 - 03.2022
- Contribution towards successful pre-opening of the hotel and thereby heading the Front Office department.
Project Intern
Prin. L.N. Welingkar Institute Of Management Development & Research
06.2019 - 12.2019
- Completed 03 projects of Post Graduate Diploma in Hospitality Management
Duty Manager
GIFT City Club & Business Center
12.2017 - 06.2019
- Contribution towards successful launch of the Gift City Club & Business Center
Guest Service Leader
Holiday Inn Express
01.2016 - 05.2017
- Responsible for handling Quality Management , Training & Development along with Front Office Operations.
Guest Service Leader
Holiday Inn Express & Suites
12.2013 - 01.2016
- Contribution towards successful launch of Holiday Inn Express & Suites brand in Hyderabad.
- Responsible for handling Front Office Operations along with Quality & Green Engage Champion role.
Team Leader Front Office
The Leela Palace Udaipur
08.2013 - 12.2013
- Responsible for handling day to day operations in Front office like cashiering, night-auditing and concierge desk operations.
- Member of ISO Committee for Environmental protection and Team Welfare at the hotel.
Team Member Front Office
The Leela Palace Udaipur
09.2011 - 07.2013
- Contributed to team success by completing jobs quickly and accurately.
Education
Post Graduate Diploma - Hospitality Management
Prin. L.N. Welingkar Institute of Management Development & Research
Mumbai2019
Bachelor - Hotel and Tourism Management
Vivekanand Institute
Rajkot03.2009
Skills
- Performance Monitoring and Evaluation
- Process Development and Streamlining
- Compliance Monitoring
- Operations Management
- Operational Excellence Support
- Guest Engagement
- People Management
- Communication & Analytical Skills
Timeline
Assistant Operations Manager
Duet India Hotels Private Limited, Marriott
04.2022 - Current
Assistant Front Office Manager
Hawthorn Suites by Wyndham
02.2020 - 03.2022
Project Intern
Prin. L.N. Welingkar Institute Of Management Development & Research
06.2019 - 12.2019
Duty Manager
GIFT City Club & Business Center
12.2017 - 06.2019
Guest Service Leader
Holiday Inn Express
01.2016 - 05.2017
Guest Service Leader
Holiday Inn Express & Suites
12.2013 - 01.2016
Team Leader Front Office
The Leela Palace Udaipur
08.2013 - 12.2013
Team Member Front Office
The Leela Palace Udaipur
09.2011 - 07.2013
Post Graduate Diploma - Hospitality Management
Prin. L.N. Welingkar Institute of Management Development & Research
Bachelor - Hotel and Tourism Management
Vivekanand Institute
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