Dynamic marketing and procurement professional with a proven track record at Refcom (India) Private Limited. Expert in supply chain coordination and contract negotiation, driving successful integrated marketing campaigns and enhancing procurement efficiency. Strong leadership and problem-solving skills foster collaboration across teams, ensuring alignment with strategic objectives and timely project delivery.
Overview
14
14
years of professional experience
Work History
General Marketing Manager
Refcom (India) Private Limited
Kolkata
08.2025 - Current
Developed strategic marketing plans aligning with company goals and market trends.
Managed cross-functional teams to execute integrated marketing campaigns effectively.
Analyzed market data to identify customer needs and preferences for product development.
Coordinated with sales teams to align marketing strategies with sales objectives.
Conducted competitor analysis to inform positioning and messaging strategies.
Established relationships with key stakeholders to drive collaborative marketing efforts.
Maintained a database of customer contact information for use in targeted campaigns.
Monitored industry news related to current trends in order to adjust strategies accordingly.
Dy. Manager, Purchase (Procurement & MIS)
Shakambhari Group of Industries (Elegant Steel)
01.2024 - Current
Established and maintained relationships with suppliers, negotiating favourable terms and agreements to ensure timely delivery and cost-effective procurement.
MIS maintain for PR and PO Pendency report for individual purchase heads on weekly basis and find out the root cause analysis for delay and resolve.
Worked closely with production, engineering, and finance teams to align procurement strategies with production schedules and budgetary constraints.
Ensured compliance with regulatory requirements and industry standards, mitigating risks associated with supply chain disruptions.
Implemented an ERP system (Ariba implementation Core team member) that improved procurement process efficiency by streamlining vendor management and purchase order processing.
Procurement of Goods as well as Supply Chain Management (Co-ordination between User & Vendor for ease of delivering the materials within the stipulated period of delivery).
Proficient experience in SAP S4 HANA (Production and Material Management Module).
Asst. Manager, Project Management & Business Development
Titagarh Rail Systems Limited
07.2023 - 01.2024
Led and coordinated the construction and delivery of railway wagons from project initiation through to completion.
Managed project scope, budget, and schedule while ensuring adherence to quality standards and safety regulations.
Collaborated with engineering teams, suppliers, and stakeholders to define project requirements and specifications.
Oversaw procurement of materials and equipment necessary for wagon manufacturing.
Implemented project management best practices to streamline processes and improve efficiency.
Conducted regular project status meetings and provided progress reports to senior management and clients.
Resolved project issues, conflicts, and challenges in a proactive and timely manner to minimize impact on project timelines.
Project planning and scheduling using tools like MS Project.
Risk management and mitigation strategies.
Contract management and negotiation skills.
Team leadership and motivation.
Strong communication and interpersonal skills.
Proficient experience in SAP S4 HANA (Production and Material Management Module).
Manager, Refractory and Ceramic Contract Execution
Lloyd Insulations (India) Limited
Kolkata
07.2012 - 07.2023
Led online tender handling for PSU and non-PSU refractory tenders, including IOCL, SAIL, TATA Steel, NALCO, and others (Ariba, Buy Junction, Metal Junction, etc.).
Managed procurement activities, material costing, and workforce distribution.
Proficient experience in SAP S/4HANA (Production and Material Management Module).
Directed field execution and H.O. coordination of multiple refractory projects and shutdown assignments, ensuring quality and timely delivery.
Led cross-functional teams to enhance project efficiency and collaboration.
Developed strategic plans to align departmental goals with company objectives.
Coordinated training sessions to improve employee performance and skills.
Managed budgets and resource allocation for ongoing projects and initiatives.
Facilitated meetings to communicate project updates and gather team input.
Implemented process improvements to streamline operations and reduce costs.
Mentored junior staff to foster professional growth and knowledge sharing.
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Coached, mentored and trained team members in order to improve their job performance.
Trained employees on additional job positions to maintain coverage of roles.
Provided leadership during times of organizational change or crisis situations.
Assigned tasks to associates to fit skill levels and maximize team performance.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Ensured compliance with all applicable laws, regulations, industry standards.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Established processes to ensure efficient workflow throughout the organization.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Created monthly reports for senior management summarizing operational performance metrics.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Coordinated cross-departmental projects to ensure timely and successful completion.
Customer Support Officer
BMA Wealth Creators
01.2012 - 05.2012
Provided customer support services in a financial services environment.
Addressed client queries and resolved issues related to investment products.
Graduate Trainee, Customer Support
Net-Ambit
11.2011 - 01.2012
Gained foundational experience in customer service operations.
Assisted in handling customer inquiries and resolving service-related issues.
Education
Bachelor in Science - Chemistry
Calcutta University
Kolkata
08-2011
Diploma - Information Technology
BYCTC
Kolkata
01.2011
10+2 - Pure Science
Devi Prasad High School
Barrackpore
01.2007
10th -
Barrackpore Government High School
Barrackpore
04-2005
Skills
Supply chain coordination
Vendor management
Compliance assurance
Contract negotiation
Contract execution
Sales strategy execution
Contract preparation and review
Contractor support
Contractor coordination
Pricing contracts
Subcontractor supervision
Contract negotiation skills
Procurement and contracting
Sales contract processing
On-site execution
Sales contract negotiation
Supply chain management
Procurement negotiation
Project management
Team collaboration
Effective communication
Problem solving
Attention to detail
Leadership skills
Sales enablement
Customer segmentation
Vendor relations
Customer acquisition
Customer relationship management (CRM)
Competitive analysis
SAP S/4HANA
Disclaimer
I hereby declare that the above-mentioned information is true to the best of my knowledge.
Languages
English
Hindi
Bengali
Personal Qualities
Communication Skills
Problem-Solving Abilities
Adaptability and Flexibility
Attention to Detail
Teamwork and Collaboration
Time Management and Prioritization
Integrity and Professionalism
Leadership Skills
Continuous Learning Mind-set
Personal Information
Current CTC: 7.20 Lac during F.Y 2023-24
Category: General
Date of Birth: 06/06/89
Gender: Male
Nationality: Indian
Marital Status: Married
Religion: Hindu
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
General Marketing Manager
Refcom (India) Private Limited
08.2025 - Current
Dy. Manager, Purchase (Procurement & MIS)
Shakambhari Group of Industries (Elegant Steel)
01.2024 - Current
Asst. Manager, Project Management & Business Development
Titagarh Rail Systems Limited
07.2023 - 01.2024
Manager, Refractory and Ceramic Contract Execution
Tax Manager at RSM US Integrated Services India Private Limited (formerly Known as RSM Delivery Center (India) Private LimitedTax Manager at RSM US Integrated Services India Private Limited (formerly Known as RSM Delivery Center (India) Private Limited