Summary
Education
Skills
Timeline
Work History
Overview
Generic
Mayuresh Hui

Mayuresh Hui

Bengaluru,KA

Summary

Resource & Project Management Specialist - Over 11.4 years in the Information Technology Consulting industry working in a program, resource & project management capacity. Excellent relationship-building and interpersonal skills. Excellent written and verbal communication skills. Solid organizational skills including attention to detail and multitasking skills. Rich and robust experience in Global Resource Management, Workforce Planning, Forecasting, Resource Utilization, Demand and Supply Management, Bench Management, Resource up-skilling, Cross skilling, Understanding SOW, Project creation, Data Analysis, Vendor Management, Vendor Invoice Validation and Approval, Project Scoping, Project Review, Capacity Planning, Stakeholder Management, and MS Excel. Wishing to apply analytical and strategic skills to find growth opportunities.

Education

Master of Science - Computer Science

West Bengal University Of Technology
Kolkata

Executive - MBA - Human Resources Management

Alliance University
Bangalore

Skills

  • Resource Management
  • Resource Utilization
  • Demand and Supply Management
  • Bench management
  • Stakeholder Management
  • Resource up-skilling & cross-skilling
  • Forecasting
  • Workforce planning
  • Tableau
  • Power BI
  • SMWB (Skill Match Work Bench)
  • MySource (Deloitte Internal Staffing Tool)
  • Talent Link (PwC Internal Allocation Tool)
  • QlikView
  • Salesforce/ Financial Force - EU
  • Trello
  • Capacity Planning
  • Understanding SOW
  • Project Creation
  • Data Analysis
  • Vendor Management
  • MS Excel
  • Gantt Chart
  • Quick Thinker
  • Effective Communicator
  • Negotiator
  • Employee Payroll
  • HR Operations
  • Attention to detail
  • Ability to work under pressure
  • Confidentiality
  • MyMarketplace (PwC Internal Tool)

Timeline

Resource Management

PwC SDC
11.2022 - Current

Resource & Operations Management

Gainsight Inc.
04.2021 - 10.2022

Resource Management

Deloitte Consulting India Private Limited
11.2019 - 04.2021

Resource Management

Wipro Limited
01.2017 - 11.2019

PPM Consultant & PMO

Wipro Limited
09.2015 - 12.2016

PPM Consultant & PMO

Wipro Limited
01.2013 - 08.2015

Master of Science - Computer Science

West Bengal University Of Technology

Executive - MBA - Human Resources Management

Alliance University

Work History

Resource Management

PwC SDC
11.2022 - Current
  • Resourcing and Deployment within Internal Firm Services, where I assist our network to be even more flexible in our ever-changing markets by supplying the appropriate people on the right projects at the right time.
  • I focus on ensuring that resources of suitable skills and caliber are available for tasks and activities as required as well as managing the education, planning, and skills enhancement associated with resources.
  • As a team, we maximize resource sharing and enable the delivery of PwC to our clients through line-of-service and cross-line-of-service staffing, forecasting, utilization, and workload balance while considering development and diversity initiatives. Experimenting with new abilities outside of my comfort zone.
  • Act to overcome difficulties that are impeding the group's capacity to function successfully. Coach others, identify their strengths, and encourage them to take charge of their personal growth.
  • Analyzing complicated ideas or proposals and developing a set of useful suggestions.
  • Developing answers and suggestions by utilizing numerous sources of information, including larger stakeholder perspectives.
  • Taking care of subpar work or work that does not match the firm's/client's standards.
  • Using facts and insights to draw conclusions and make decisions.
  • Creating an opinion on significant global developments and how they affect clients.
  • Managing a diversity of points of view to reach a consensus and achieve beneficial outcomes for all stakeholders.
  • Simplifying complicated concepts by emphasizing and summarizing crucial elements.
  • Maintaining the firm's code of ethics.

Resource & Operations Management

Gainsight Inc.
04.2021 - 10.2022
  • My current role in Gainsight Inc. is an RM for a Non-Billable/ Investment Upgrades Program.
  • Coordinating with the Demand team to understand, determine, and define project scope and objectives from a project stage perspective.
  • Once the project scope is determined, work closely with the technical team to come up with time estimates and resource requirements to successfully deliver the project.
  • When required assist the demand team in presenting and explaining the time estimates and approach to prospective clients to ensure that both Gainsight and the customer are on the same page.
  • As a part of the Project Management Office (PMO), do work with Project Managers when required to ensure that engagements are running on track with regards to timeline. Conducting weekly status meetings with the internal project team (Project managers and key internal stakeholders) on all the ongoing projects from the Delivery standpoint.
  • Creating a checklist and maintaining quality audits on the Project quality and reporting to Leadership every month or quarter.
  • Understanding the pipeline of projects and working with other PMOs on Resource Planning to ensure an appropriate supply of resources for future engagements.
  • Work with globally located teams in the United States, United Kingdom, Netherlands, Israel, and India.
  • Experienced with resource planning and forecasting and supporting US-based projects and teams.
  • Self-directed, Project Management & Resource Management with experience working with internal teams that include IT demand and technical teams.
  • Building, reading, understanding, and analyzing client and vendor Statement of Work (SOW)/Contract.
  • Creating Projects and Assignments using FinancialForce (FF). Creating reports and dashboards in Excel and FinancialForce. Addressing queries related to Projects, Resources Management, Utilization, Forecasting, Capacity Planning, Reports and Dashboard. Data Analysis and Reporting - Understanding the status of the contract, and preparing timely reports to keep everyone updated.
  • Resource Management, Resource Utilization & Forecasting. Regular status meetings with the project team, and stakeholders. Experienced in managing external vendors, commercial negotiations, understanding vendor availability, and contracting with subcontract resources when needed.
  • Validating and Processing Vendor Invoices. Before the interviews are arranged, I review the external profiles that have been posted to Greenhouse.
  • Effectively communicate and engage with stakeholders to make sure I meeting their needs Integrating changes so projects reflect the stakeholders' needs Responsible for ensuring timely and accurate delivery of payroll.
  • Executing continuous improvement initiatives.
  • Delivering on commitments, managing expectations & keeping partners. Managing the input & accuracy of all employee data across all systems informed on progress.
  • Communication and managing team performance expectations and reinforcing goals.
  • Working with the Program Manager to prioritize assigned work. Establishing and managing communications/vetting escalations, as necessary.
  • Performing sourcing to fill open positions and anticipate future needs.
  • Planning and conducting recruitment and selection processes (interviews, screening calls, etc.)
  • Taking steps to ensure a positive candidate experience.
  • Assisting in employee retention and development.
  • Organizing and/or attending career fairs, assessment centers, or other events.

Resource Management

Deloitte Consulting India Private Limited
11.2019 - 04.2021
  • My role in Deloitte as an RM for Data Analytics and Management.
  • Assign appropriate client service professionals to engagements.
  • This will involve assessing the engagement needs, reviewing available options, and recommending people that meet the requirements of cross-function and clients.
  • When appropriate, challenge the schedule, to confirm the most efficient utilization of resources Resolve conflicts with engagement team members.
  • Resolve conflicts with engagement team members.
  • This may involve identifying alternative roles that meet engagement requirements and the developmental goals of staff Reassigning projects to cope with professionals leaving or joining Deloitte, or meeting changing client needs (to either delay or speed up the project).
  • Monitor unassigned professionals, and act as the primary point of contact for local unassigned staff.
  • Proactively identify assignments for these people Fill open places on projects.
  • Proactively identify projects that may be able to release individuals.
  • Regularly communicate any changes in professionals on projects, as well as any performance concerns raised by engagement teams Work with the Campus and Experienced Hire professionals and staff them on engagements Coordinate with the L&D team, to provide mandatory training for all personnel Review actual and projected resource utilization for projects.
  • Anticipate the availability of people and proactively decrease the time that people spend unassigned while balancing the workload of all client-serving individuals.
  • Use scheduling tools to forecast hours needed for a project, track actual utilization, and monitor total headcount.
  • Raise any concerns to Resource Management leaders. Participate in Cross Function conference calls Identify over- and under-utilized personnel, and bring in additional resources to balance their workload with their peers.
  • Consult with Resource Management leaders as needed, to overcome any outstanding issues or conflicts English language skills - very strong written and verbal communication.
  • Proven client service focus, with an ability to resolve issues quickly, and with a sense of urgency.

Resource Management

Wipro Limited
01.2017 - 11.2019
  • Anticipating and solving a wide variety of operational concerns involving the administrative function of the office.
  • Work with managers to facilitate career development discussions and develop action plans to aid in learning and growth opportunities.
  • Responsible for attendance, performance, and developmental management of benched candidates.
  • Attend and provide management support to the Resource management meetings.
  • Collaborate with project managers to understand project resource demands and assist in schedule development.
  • Provide data input for workforce strategy, maintain resource forecasts, and monitor implementation of the departmental workforce strategy.
  • Support the performance and counseling process within the business, including management of high and low performers. Identify and develop future leadership in Workforce management.
  • Developing and implementing administrative processes, systems, and procedures for the effective functioning of the Executive Office Lead and managing internal practice development efforts including the development of tools, accelerators, methodologies, and market propositions.
  • Overseeing and managing junior staff in performing valuation analysis, reviewing and providing feedback on their output Planning and coordinating meetings, including division-wide all employees, executive committee, senior staff, and others.
  • Proactively manages and prioritizes incoming and outgoing communications, including external/internal mail, telephone calls, reports, etc.
  • Responsible for all incoming and outgoing mail and correspondence including but not limited to faxes, courier deliveries, etc

PPM Consultant & PMO

Wipro Limited
09.2015 - 12.2016
  • Provide business solutions and recommendations to clients to meet project goals.
  • Manage the operational support and oversee remediation activities with designated extended managed service providers. Assist Program Managers with Program &Project level responsibilities, estimation, and costing.
  • Serve as a key member of the team as the Techno Functional Consultant for industry clients.
  • Establishes client and sales goals tracks progress and other metrics and provides ideas regularly on process improvement.
  • Compiled regular project status reports, and statistics and supported business users functionally and technically as well. Following the project life cycle methodology like Agile and Waterfall; defined under the process framework; ensured that customer deadlines were met within project budgets.

PPM Consultant & PMO

Wipro Limited
01.2013 - 08.2015
  • Communicating with Internal/External clients to determine specific requirements and expectations; managing client expectations as an indicator of quality.
  • Managing complex operational activities in large projects. Providing overall leadership to the entire operations team including managing deliverables in an effective manner.
  • Develop and maintain universe for business objects reports and make changes whenever needed.
  • Worked with team to develop reports, write functions, stored procedures, and SQL Queries for critical business requirements.
  • Follow Incident Management, Problem Management, and Change Management for day-to-day operations of the application.
  • Manage security groups and OBS within Clarity and perform access review activities.
  • Give functional training to business users.
  • Prepare training material for users.
  • Perform testing for releases.
  • Coordinate with vendor and business on new Clarity enhancements.
  • Providing support for Clarity PPM?Portfolio Management, Resource Management, Project Management, Demand Management.
  • Interact with clients and project team to plan and develop project work.
  • Work with other teams to identify improvement opportunities and ensure the end-to-end success of the Incident Management process.
  • Hands-on technology professional accustomed to working in complex, project-based environments.

Overview

11
11
years of professional experience
Mayuresh Hui