Motivated and detail-oriented cybersecurity enthusiast seeking an IT Support Specialist role to utilize knowledge of vulnerability assessment, penetration testing, and network security while gaining hands-on experience in securing IT systems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Support Specialist
Flipkart Pvt. Ltd.
10.2023 - 03.2025
Provided L1 support by resolving technical issues with software, hardware, and network setups.
Managed the configuration of systems, devices, and software (Windows 10, Ubuntu 16.04, Ubuntu 22.04 LTS).
Monitored server activities and network performance (LAN/WAN).
Worked in internal SOC L1 operations using Microsoft Azure - monitored security alerts, triaged incidents, and escalated threats based on severity.
Created incident reports and escalated critical alerts based on severity.
Ascent HR Solutions
L&D Trainer (Intern)
Flipkart Pvt. Ltd.
07.2025 - 09.2025
Learned new Skills as my open door towards my step to supply Chain and L&D.
Assisted in planning, organizing, and coordinating employee training programs.