Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Hobbies and Interests
Languages
Personal Information
Affiliations
Languages
Accomplishments
Timeline
Generic
Mayuri Goyal Jain

Mayuri Goyal Jain

Bhopal

Summary

Professional with high-level experience at Ingram Micro, Pune, and MJ Consultancy, Bhopal, specializing in client relationship management and training coordination. Demonstrated success in recruiting senior-level talent and improving sales strategy skills in problem-solving and utilizing resources to enhance operational efficiency and meet organizational objectives. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced Senior Associate with analytical and flexible approach to solving problems. Decisive leader driven to optimize processes and streamline operations for team efficiency. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

MJ Consultancy

Propreitor
Bhopal
07.2014 - 07.2021
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Achieved cost-savings by developing functional solutions to problems.

Senior Hr Associate

Ken Infotech Bangalore
Bhopal
09.2013 - 03.2014
  • Sole HR representative for a growing organization.
  • Hired full time professionals in 2013 ranging up to Senior level.
  • Manage relationship with Professional Employer Organization, Pay roll, benefits workerscompensation, unemployment and more.
  • Coordinate various training programmes.

Business Development Associate

M/s Packwell Printers
Jabalpur
06.2008 - 01.2013
  • Identifying, developing new market segments for enhancing sales.
  • Formulating and implementing sales strategy.
  • Developing new applications as per client need to meet their requirement in packaging.
  • Conducting trials and demos to meet client satisfaction.
  • Achieving monthly targets allocated.
  • Reviewing & interpreting the competition & market information to fine-tune the marketing strategies.
  • Receiving tender enquires, attending tender at all Private and Government organization.
  • Managing market intelligence, which included qualitative studies for feedback on product communication plan and tracking competition.
  • Managing the complete admin to the Pune Branch Office, Recruitment and maintenance.
  • Developed strategic partnerships with local businesses to expand service offerings.
  • Conducted market research to identify emerging trends and customer needs.
  • Collaborated with the sales team to create tailored proposals for clients.

Sr.Associate Sales & Admin Branch Support

Ingram Micro India Pvt. Ltd.
Pune
11.2006 - 02.2008
  • Working as Associate Sales Support, with Ingram Micro India Ltd.
  • With Responsibility of Achieving the desired Sales Targets for Outside Sales with Proper Co-Ordinations from – Pune region.
  • Online Order Processing /Stock Updates And Channel Information At Pune Branch.
  • Involved in Achieving the Top Line and Gross Margin Targets Assigned for outside Sales.
  • Provided complete Assistance for the New Product line of CE business LG in the Maharashtra state.
  • Actively Involved In Payment Follow Up And Payment Collection.
  • Developing Relations with the Customers & Vendors: HP / IBM / Microsoft Autocad/ Lenovo / Apc /Hcl/ Samsung / CTV etc.
  • Sending Market Feedback To H.O, Sending Of Monthly Report, Feed Back Of Competitors And General Scenario Of Prevailing Conditions.
  • Providing support to vendors related to product handling in co-ordination with sub distributors & dealers.
  • Order execution, stock updation, handling accounts related to dealers preferences.
  • Internal co-ordination with all the branch & head office,co0rdinations with all the product managers in terms of stocking, schemes, sales.
  • Resolution of issues for the best of service to all the business associates.
  • Managing effective relationship with the channel partners, handling various dealer, reseller pragrammes.
  • Demand forecast, working on product positioning, addition of new channel partners to broad base sales activities and meeting targets by coordinating with dealers & resellers.
  • Order finalization, Execution and co ordinate the payment collection. Take care of customer grievance and to monitor after sales support provided by channel partners.
  • Co-ordination with all the dealers and their partners on Regional basis, to prepare daily reports.
  • Managed logistics operations to streamline supply chain processes.
  • Collaborated with team members to improve inventory management systems.
  • Facilitated communication between departments to enhance project coordination.
  • Led cross-functional meetings to align objectives and share best practices.
  • Supported vendor relationships by coordinating procurement activities efficiently.
  • Resolved customer inquiries in a timely manner while adhering to service level agreements.
  • Analyzed data and created reports for senior management.
  • Provided direction and guidance to junior associates on complex tasks.
  • Maintained positive working relationship with fellow staff and management.
  • Coordinated support to facilitate general office operations.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Encouraged and improved cross-department internal communication.

Sales Coordinator & Admin Incharge - Help Desk(IT Recruitments)

IT-People (India) Pvt. Ltd.
Pune
01.2005 - 10.2006
  • To Send and Maintain delivery and accuracy of daily, weekly and monthly MIS reports to the Head Office I.e. DCR, Daily Sales Reports, Account mapping documents, Pipeline & Forecast report of the team.
  • Maintaining and updating the complete database of all clients.
  • Generating the leads for new business & supporting the functions of presales.
  • Understanding the client requirement completely.
  • Sourcing resumes from the job portals i.e. It-people.com, Naukri.com, and Monster.com etc.
  • Initial Screening of CV’s as per client’s requirement.
  • Short-listing candidates by assessing them technically.
  • Taking Feedback on shortlisted resumes from Clients.
  • Has worked with Clients like Sophoi Technologies, Silicus Technologies, True Advantage, ECMI Technologies, Focus Soft wares.

Education

MBA -

IGNOU University
01.2014

M.COM -

RDVV University
01.2004

B.COM -

RDVV University
01.2002

Diploma in Medical Transcription -

JABALPUR
01.2002

H.S.C -

M.P Board
01.1999

S.S.C -

M.P Board
01.1997

Skills

  • Computer applications and concepts
  • Sales strategy and forecasting
  • Client relationship management
  • Lead generation
  • Microsoft Office Suite
  • Customer service and support
  • Problem solving
  • Training coordination's

Extracurricular Activities

Attended two days seminar on Personality Development by Datapro Attended Organizational Developmental program Participated in Inter School Volley Ball and Badminton matches Actively Participated in Blood Donation literacy Camp

Hobbies and Interests

  • Traveling
  • Cooking

Languages

  • English
  • Hindi

Personal Information

  • Father's Name: Lt S. P. Goyal
  • Husband's Name: Mr. Sandeep Jain
  • Date of Birth: 01/25/81
  • Marital Status: Married

Affiliations

  • Play Badminton
  • Njoy Swimming
  • Reading
  • Cooking

Languages

Hindi
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
Punjabi
Beginner (A1)
A1
Marathi
Beginner
A1

Accomplishments

Local badminton Tournaments

Timeline

MJ Consultancy

Propreitor
07.2014 - 07.2021

Senior Hr Associate

Ken Infotech Bangalore
09.2013 - 03.2014

Business Development Associate

M/s Packwell Printers
06.2008 - 01.2013

Sr.Associate Sales & Admin Branch Support

Ingram Micro India Pvt. Ltd.
11.2006 - 02.2008

Sales Coordinator & Admin Incharge - Help Desk(IT Recruitments)

IT-People (India) Pvt. Ltd.
01.2005 - 10.2006

MBA -

IGNOU University

M.COM -

RDVV University

B.COM -

RDVV University

Diploma in Medical Transcription -

JABALPUR

H.S.C -

M.P Board

S.S.C -

M.P Board

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Mayuri Goyal Jain