Mayuri Shinde

· Managing relationships for India's 200+ Co-operative Banks & Responsible for the portfolio of of around INR 12 Cr in Revenue and 310 Mn annual transactions across digital payment products like UPI, IMPS, RuPay POS/E-com, NFS/ATM ,AePS, NETC FASTag & NACH;

· Managed relationship of Top Regional Rural Banks(RRBs) of India & executed Go Live of banks on Tokenization, BEPG Seamless(S2S),UPI & Ecommerce AutoPay, RuPay Contactless, E-mandates, Online Dispute Resolution;

· Responsible for effectively planning, prioritizing, and managing projects, ensuring successful execution through meticulous project plans and active engagement of stakeholders.

· Regularly provided detailed status updates to ensure transparent communication and maintain project alignment.

· Managing ZOHO CRM for internal stakeholders to create, monitor & close business opportunities, increasing Client Engagement activities;

· Increased Monthly Card Activation by 8% through Incentive Schemes for Banks on New Card Issuance, Activation of existing Cards in FY22-23; Achieved 100% compliance by Banks on Regulatory Projects, guidelines and circulars through continuous stakeholder engagements;

· Accomplished Targeted Benchmark of keeping Technical Declines under 1 % using Tableau Data Analytics Tool. Managed the merger process through the successful integration of over million-transaction switch across 14 banks.

· Created requirement specifications based on business needs and defined to-be processes and detailed functional designs.

· Configured solution requirements on products, diagnosed root causes of issues, and identified solution alternatives.

· Contributed to unit-level and organizational initiatives aimed at providing high-quality, value-adding solutions to clients.

· Collaborated with clients to identify business challenges and refine, analyze, and structure relevant data.

• Managed switch and sponsor bank migration projects; Led end-to-end bank onboarding process, from initiation to final execution; Coordinated with ASP, banks, and cross-functional teams.
• Handled testing and production issues, effectively resolving queries and providing timely resolutions; Tracked daily certifications and conducted necessary meetings;
• Completed 400+ banks GST On boarding;
• Managed over 200+ projects for NPCI services Onboarding;
• Monitored and resolved escalations during SIT, UAT, and production phases;
• Conducted regular product review sessions with banks, stakeholders, and vendors; Conducted knowledge sharing sessions on certification and documentation with ASP and banks;
• Maintained regular coordination with banks, CBS vendors, switch vendors, and NPCI certification team to ensure streamlined and timely project completion.