Mayuri Soni
Application Development Analyst
Pune
Summary
6X Salesforce Certified - Salesforce Analyst offering 3+ years of work-experience. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
18
18
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Application Development Analyst
Accenture
Pune
01.2022 - Current
- As Application Development Analyst at Accenture, worked on Salesforce project for 3+ years as Admin/QA.
- Collaborated in smooth onboarding of 2k+ experts in ALM.
- Proficient in SOQL, SOSL queries, managing Reports and Dashboards with data visualization and actionable items for faster comprehension.
- Analyzed impact of Salesforce Upgrades and tested in Sandboxes.
- Evaluated function, performance and design compliance against design standards and customer needs.
- Incorporated delivery requirements into planning of testing schedules.
- Participated in design and planning exercises for future software rollouts.
- Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality.
- Delivered support training to help customers learn key features of applications.
Application Development Associate
Accenture
Pune
01.2020 - 12.2021
- Worked as Salesforce Admin, documented and resolved bugs/enhancements which led to client satisfaction and smooth user experience.
- Worked proactively on user issues which led to 40% reduction in incident creation and Jira.
- Collated requirements for new processes with stakeholders
- Resolved system test and validation problems to provide normal program functioning.
- Collaborated with multidisciplinary teams to design and implement new technology features.
- Assessed effectiveness of work deliverables and troubleshot where necessary.
Education
Bachelor of Engineering - Computer Science
Technocrats Institute of Technology
Bhopal 08.2015 - 05.2019
GED -
St. Joseph's Convent Sr. Secondary School
Itarsi 07.2001 - 05.2015
Skills
Hands on configuration of the Salesforce platform
Project Management
Query- SOQL, SOSL
Documenting client requirements
Agile Development
Testing and maintenance
Data analysis
Summary Reports and Dashboards
Deep understanding on workflows and flows
Worked on Salesforce Upgrades, functional testing, e2e testing
Accomplishments
- Collaborated with team of 7 members in the development of Agent Lifecycle Management - an application used for expert onboarding, role calculation, hire, termination and transfer.
- Documented and resolved bugs/enhancements which led to client satisfaction and smooth user experience.
- Resolved product issue through consumer testing.
- Received 'All Stars' Award, nominated by People Lead.
Certification
Salesforce Certified Administrator
Timeline
Salesforce Certified Business Analyst
10-2022
Salesforce Certified Advanced Admin
07-2022
Salesforce Certified Sales Cloud Consultant
07-2022
Application Development Analyst
Accenture
01.2022 - Current
Salesforce Certified Platform developer -1
11-2021
Salesforce Certified App Builder
08-2021
Salesforce Certified Administrator
05-2021
Application Development Associate
Accenture
01.2020 - 12.2021
Bachelor of Engineering - Computer Science
Technocrats Institute of Technology
08.2015 - 05.2019
GED -
St. Joseph's Convent Sr. Secondary School
07.2001 - 05.2015