Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Mayuri Soni

Application Development Analyst
Pune

Summary

6X Salesforce Certified - Salesforce Analyst offering 3+ years of work-experience. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
18
18
years of post-secondary education
6
6
Certifications
2
2
Languages

Work History

Application Development Analyst

Accenture
Pune
01.2022 - Current
  • As Application Development Analyst at Accenture, worked on Salesforce project for 3+ years as Admin/QA.
  • Collaborated in smooth onboarding of 2k+ experts in ALM.
  • Proficient in SOQL, SOSL queries, managing Reports and Dashboards with data visualization and actionable items for faster comprehension.
  • Analyzed impact of Salesforce Upgrades and tested in Sandboxes.
  • Evaluated function, performance and design compliance against design standards and customer needs.
  • Incorporated delivery requirements into planning of testing schedules.
  • Participated in design and planning exercises for future software rollouts.
  • Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality.
  • Delivered support training to help customers learn key features of applications.

Application Development Associate

Accenture
Pune
01.2020 - 12.2021
  • Worked as Salesforce Admin, documented and resolved bugs/enhancements which led to client satisfaction and smooth user experience.
  • Worked proactively on user issues which led to 40% reduction in incident creation and Jira.
  • Collated requirements for new processes with stakeholders
  • Resolved system test and validation problems to provide normal program functioning.
  • Collaborated with multidisciplinary teams to design and implement new technology features.
  • Assessed effectiveness of work deliverables and troubleshot where necessary.

Education

Bachelor of Engineering - Computer Science

Technocrats Institute of Technology
Bhopal
08.2015 - 05.2019

GED -

St. Joseph's Convent Sr. Secondary School
Itarsi
07.2001 - 05.2015

Skills

Hands on configuration of the Salesforce platform

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Accomplishments

  • Collaborated with team of 7 members in the development of Agent Lifecycle Management - an application used for expert onboarding, role calculation, hire, termination and transfer.
  • Documented and resolved bugs/enhancements which led to client satisfaction and smooth user experience.
  • Resolved product issue through consumer testing.
  • Received 'All Stars' Award, nominated by People Lead.

Certification

Salesforce Certified Administrator

Timeline

Salesforce Certified Business Analyst

10-2022

Salesforce Certified Advanced Admin

07-2022

Salesforce Certified Sales Cloud Consultant

07-2022

Application Development Analyst

Accenture
01.2022 - Current

Salesforce Certified Platform developer -1

11-2021

Salesforce Certified App Builder

08-2021

Salesforce Certified Administrator

05-2021

Application Development Associate

Accenture
01.2020 - 12.2021

Bachelor of Engineering - Computer Science

Technocrats Institute of Technology
08.2015 - 05.2019

GED -

St. Joseph's Convent Sr. Secondary School
07.2001 - 05.2015
Mayuri SoniApplication Development Analyst