Mayuri Verma
Assistant Manager
Gurgaon
Summary
Results-Oriented Assistant Manager with a proven track record of building high-performing teams. Skilled at fostering positive relationships, inspiring trust, and guiding teams to consistently achieve organizational goals. Passionate about exceeding expectations and delivering impactful results. Possesses strong facilitation skills and thrives in collaborative environments, working effectively across departments with senior management. Recognized expertise in team development through mentorship and training programs.
Overview
13
13
years of professional experience
8
8
Certificates
Work History
Assistant Manager
GlobalLogic Technologies Limited
Gurgaon, Haryana
08.2025 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Senior Team Leader
GlobalLogic
07.2023 - Current
- Collaborates with cross-functional, global teams to get requirements, timeliness and resources.
- Coordinate with Stakeholder and customers to gather detailed requirements.
- Developed and implemented team strategies to achieve goals and objectives.
- Maintained strong understanding of industry best practices and implemented them within team.
- Utilized quality assurance principles to inspect products for adherence to specifications.
- Streamlined project management by documenting changes, progress, and team efforts through comprehensive reports.
- Support day-to-day project activities and resources to meet project goal
- Established clear performance metrics, monitoring progress routinely against set objectives for optimal results.
- Influenced company policy formulation through active participation in management meetings and contributing valuable insights from a Senior Team Leader perspective.
- Spearheaded process improvements, identifying bottlenecks and implementing effective solutions for increased efficiency.
- Good exposure with Prompt Engineering and Fine Tuning
- Good experience with Agile and Scrum methodologies
Team Lead
Globallogic Technologies Pvt. Ltd
12.2018 - 07.2023
- Develop strategy team will use to reach its goal Mentored and guided team members ensuring all were trained in process knowledge and capable of performing assigned duties.
- Led effective communication & addressed operational challenges
- Fostered collaboration & set clear goals for improvement
- Maintained transparent communication & fostered a positive team environment.
- Implemented team development strategies (team building, 1-on-1s, skills assessments) & optimized workflows (quarterly reports, daily meetings).
- Documented project changes, progress, and roadblocks, ensuring transparency and clear communication with stakeholders.
- Empowered team members through coaching, leading to improved task completion and overall performance.
- Utilized quality assurance principles to inspect products for adherence to specifications.
SME
Globallogic Technologies Pvt. Ltd
03.2016 - 12.2018
- Analyzed scope & designed test cases.
- Also handled Execution of CR's, Regression, Sanity testing Audit parser which are pushed to production Identified and resolved operational problems using expertise and judgment Performed ad hoc deep dive analysis for specific business problems.
- Developed business cases, presentations, and reports for senior management.
- Solve team's query on time Provide support to management for reporting Help in daily work and achieving team's goal.
- Designed and prepared technical reports, studies and related documentation.
- Performed ad hoc deep-dive analyses for specific business problems.
Senior Software Engineer
Globallogic Technologies Pvt. Ltd
12.2014 - 03.2016
- Mentored junior developers, fostering professional growth and enhancing team productivity.
- Conducted thorough testing to identify and resolve bugs, ensuring optimal software performance.
- Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
- Onboarded new tools and technologies during development to elevate project quality and shorten timeframes.
- Checked client code for bugs and weaknesses using approved troubleshooting methods.
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Suggested improvements to team and project workflow.
- Created procedures for system monitoring, recovery, backup and optimization
Software Engineer
Globallogic Technologies Pvt. Ltd
07.2012 - 12.2014
- Understand requirement of merchant
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
- Improved software performance by identifying and resolving bottlenecks in the code.
Education
MCA - Computers
Ganpat University
Mahesana 06.2008 - 07.2011
BCA - Computer
Ganpat University
Ahmedabad 06.2006 - 05.2008
Skills
Quality control
Performance improvement
Account management
Conflict Management
Stakeholder Management
Business Development
Strategic Planning
Project Management
Agile
Certification
Project Management Foundation
Timeline
Assistant Manager
GlobalLogic Technologies Limited
08.2025 - Current
Agentic AI Fundamentals: Architectures, Frameworks, and Applications
06-2025
Transforming Project Management with AI Agents
06-2025
Lean Six Sigma Green Belt
05-2025
Six Sigma Foundation
11-2024
Project Management Foundation
05-2024
Senior Team Leader
GlobalLogic
07.2023 - Current
Basic Six Sigma Statistics
01-2022
ITIL 4 Foundation - Introduction
12-2021
Overview of the ITIL Service Lifecycle
12-2021
Team Lead
Globallogic Technologies Pvt. Ltd
12.2018 - 07.2023
SME
Globallogic Technologies Pvt. Ltd
03.2016 - 12.2018
Senior Software Engineer
Globallogic Technologies Pvt. Ltd
12.2014 - 03.2016
Software Engineer
Globallogic Technologies Pvt. Ltd
07.2012 - 12.2014
MCA - Computers
Ganpat University
06.2008 - 07.2011
BCA - Computer
Ganpat University
06.2006 - 05.2008