Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Motivated Account Manager consistently increases revenue, maximizes productivity and optimizes customer satisfaction. Expert in customer relationship management and adept at upselling with consideration to client needs. Trained in conflict resolution and advanced sales techniques.
Hardworking Account Manager gifted at lead generation and efficiently resolving customer issues. Engaging and personable to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service.
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
3
3
years of professional experience
10
10
years of post-secondary education
3
3
Certificates
1
1
Language
Work History
Senior Accountant
RK DYECHEM PVT LTD
VADODA
Developed and implemented effective accounting systems.
Set up and improved accounting systems and processes to meet business needs and maximize operational success.
Reviewed documents and accounts for discrepancies and resolved variances.
Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
Wrote financial statements and consolidations after reconciling general ledger accounts.
Updated general ledger with latest entries.
Assisted in upgrade and conversion of in-house financial systems.
Completed year-end closing processes with controllers and external auditors.
Leveraged finance knowledge to strengthen controls and improve transparency.
Assisted team members in transitioning to new system through extensive training and one-on-one support.
Evaluated and improved financial records to make important business decisions.
Oversaw accounting team in servicing diverse clients.
Drafted variance reports, regulatory filings and related schedules.
Assistant Account Officer
FINO PAYTECH PVT LTD
MUMBAI
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Listened attentively to client feedback to create stronger relations and shape business.
Introduced new processes to improve data analysis.
Facilitated client satisfaction and renewed customer relations to drive growth.
Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
Account Manager
Roanak Group
Vadodara
02.2019 - Current
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
Sold new products and services and developed new accounts to maximize revenue potential.
Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
Analyzed key competitors to respond to competitive threats.
Identified key entry points to enhance market penetration and maximize returns.
Act as the main point of contact in all matters relating to client concerns and needs
Build and strengthen client relationships to achieve long-term partnerships
Maintain accurate client records, keeping track of any contract updates and renewals
Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
Education
Bachelor of Commerce - Accounting And Finance
St Xavier's College
AHMEDABAD
05.2011 - 04.2013
Master of Commerce - Accounting And Business Management
St Xavier's College
AHMEDABAD
05.2013 - 03.2015
CHARTARED ACCOUNTANT - Accounting And Finance
The Institute of Chartered Accountants of India
AHMEDABAD
11.2012 - 03.2019
Skills
GAAP proficiency
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Accomplishments
Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
Training - Designed and executed one-month training program for company sales team, increasing employee productivity and product knowledge.
Business Development: - Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period.Initiated two key partnerships which resulted in [80%] revenue growth.
Resolved product issue through consumer testing.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Best Speaker H L commerce Inter College Competition—2012
Additional Information
Accounting (Tally, Quick Book, SEZ)
Bank Transactions (NEFT, LOAN Processes ,IMPS,RTGS)
Patty cash handling
Budgetary Controller
Account Receivable
Accounting Payable
MIS Reports ,
Returns(individual , company , partners , NGO etc.,
Statutory Audit ,Internal Audit ,
Direct Tax ,(including TDS return )
Indirect Tax With GST, Audit
Strong business acumen with an inept ability to execute a wide range of sales strategies to establish market presence and
increase revenues and profitability for the services & products.
A keen communicator with the ability to relate to people across all hierarchical levels in the organization and motivating cross
functional teams towards the achievement of organisational objectives.
An enterprising leader possessing a global mindset, and strong quantitative and conceptual abilities to motivate personnel
towards achieving organisational objectives and adhering to industry best practices.
Affiliations
Freemason
Software
TALLY ERP 9
QUICK BOOKS
FRRASH BOOKS
GO DADDY
Interests
GUITAR
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don’t believe everything you think.
Byron Katie
Timeline
Account Manager
Roanak Group
02.2019 - Current
Master of Commerce - Accounting And Business Management