Dynamic Transport Area Supervisor with expertise in customer satisfaction and performance assessment. Proven ability to enhance service quality and oversee operations across multiple service units.
Overview
14
14
years of professional experience
Work History
Transport Area Supervisors
Jio Infocomm Pvt Ltd (Grab the Grub Pvt Ltd)
NAGPUR
09.2022 - Current
Managed daily operations of multiple service units to ensure seamless service delivery.
Evaluated service quality to uphold customer satisfaction standards.
Assessed employee performance, providing targeted feedback and coaching for development.
Field Sales Representative
Paytm services Pvt Ltd
NAGPUR
09.2017 - 09.2022
Cultivated client relationships through consistent visits and consultations, enhancing customer loyalty.
Delivered product demonstrations to inform customers about services, improving product understanding.
Associate Consultant
Hexaware Technologies Pvt Ltd
NAGPUR
03.2017 - 09.2017
Coordinated with cross-functional teams to align project goals and ensure timely delivery.
Warehouse Assistant
Amazon seller services Pvt Ltd
NAGPUR
09.2015 - 02.2017
Assisted in receiving and processing incoming inventory shipments.
Conducted timely and accurate inventory counts to maintain current supply records and facilitate smooth ordering.
Associate Consultant
Hexaware Technologies Pvt Ltd
NAGPUR
03.2015 - 09.2015
Managed project timelines to ensure on-time delivery of key milestones.
Prepared progress reports highlighting risks and issues to inform stakeholder decision-making.
Associate Consultant
Easypack Softwares Pvt Ltd
NAGPUR
05.2012 - 02.2015
Collaborated with cross-functional teams to ensure project alignment and delivery.
Collaborated with clients to identify business needs and provide tailored solutions.
Analyzed data trends to support strategic decision-making processes.
Facilitated workshops to gather requirements and align project goals.