Summary
Overview
Work History
Education
Skills
Accomplishments
Capstone Project - 2014
Participation At Conferences
Summer Internship
Industrial Visits
Extracurricular Activities
Projects
Certification
Timeline
Generic

Mayur Kumar Patel

Bangalore

Summary

Adaptable Manager offers 9.5 years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.

I am also CDCS certified and expertise of handling trade products.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager

HSBC
Bangalore
09.2021 - Current
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Organized special events such as conferences or training sessions for employees.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Monitored staff performance and addressed issues.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Created training modules and documentation to train staff.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Senior Trade Analyst

Deutsche Bank
Bangalore
05.2019 - 08.2021
  • Managed Export LC Advising & confirmation transaction with due diligence.
  • Handling Volume Reporting, EOD and Correspondences.
  • Managed team wherein required in handling volumes and transactional queries.
  • Interacting with Clients and Trade Advisor on day to day basis for resolving queries and providing timely solution.

Senior Trade Representative

Concentrix - Client Name - Noor Bank
Bangalore
10.2017 - 05.2019
  • Processing Import LC ,Export LC ,collection payment. Processing Import LC trade Loans as per bank guidelines.
  • Handling advising, confirmation, transfers, IRU along with correspondences.
  • Also, cross trained and support for booking Export LC documents on approval basis.
  • Preparation of reports on daily basis for advising and payments team and reporting to the management.
  • Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.

Trade Service Representative

Wells Fargo
Bangalore
07.2015 - 08.2017
  • Analyzing the Documentary Credit as per UCP 600 and ISBP 745 and advised the DCas per UCP600 and ISBP 745.
  • Handling Customer Query in regards to discrepancy in Documentary Credit and responding to Issuing Bank or Presenting Bank for the clarification of reputing messages.
  • Supported for ASIA-PACIFIC Team.
  • Work Allocation for Hong Kong and Shanghai Branches.

Operation Executive

Sreepriya Exports Private Limited
Kolkata
06.2014 - 12.2014
  • Developed and implemented operational policies and procedures to ensure efficient workflow.
  • Managed the daily operations of the organization, including staffing, budgeting, scheduling, and problem resolution.
  • Coordinating and managing trade documentation related to Import and export shipments.
  • Generating and analyzing the daily production and exports report through MIS and reporting to top level management.

Education

Class X -

01.2006

MBA (Finance & Operation) -

Sri Sri University

BBA-Honors -

WBUT

Class XII -

Skills

  • Operations Management
  • Team Leadership
  • Cross-Functional Teamwork
  • Time Management
  • Employee Development
  • Positive Attitude
  • Task Prioritization
  • Team building
  • Problem-solving abilities
  • Administration and Reporting
  • Adaptability
  • Technical Proficiency

Accomplishments

  • Supported the migration for various process under DC in Wells Fargo and HSBC.
  • Achieved Top Performer across the Team in Wells Fargo, Deutsche Bank and HSBC .

Capstone Project - 2014

Taste Buds Private Limited, Developing a fast food restaurant chain across India serving the special cuisine of different states of nation.

Analyzed the market potential through primary and secondary research.

Financial modeling to project the revenue and expenses for next five years.

Participation At Conferences

  • Corporate Culture and Spirituality (CCS) at Bangalore on Feb, 2013.
  • Foreign Exchange management Act (FEMA) at Cuttack on August, 2013.
  • Lean Management for Productivity Enhancement at National Productivity Council, Bhubaneswar.
  • Learning-Imbibed ethics for sustainable growth. Opportunity at import-export business.

Summer Internship

Reliance Retail Limited, Bhubaneswar, 05/2013 - 06/2013, Supply chain management in Indian retail sector in reference of Reliance Retail Limited., Understood the flow of material, information and cash cycle of supply chain in reference to retail industry., Analyzed and interpreted the product movement at Reliance Retail Limited., Conducted a research on comparative study on balance sheet of Reliance Industry its competitors.

Industrial Visits

  • National Informatics Center (NIC) at Bhubaneswar on March, 2013.
  • Indian Steel Plant (SAIL) at Burnpur on May, 2011.
  • Learning-NIC works as MIS for India. Processes involved in production of TMT Bar.

Extracurricular Activities

Coordinated the cyber security and cyber law workshop at campus. NEN Project- Successfully completed a venture of Fifty Rupee business of selling coffee at college campus with a profit of Rs 500.00. Learning- Managing team, business management and exploring new ventures.

Projects

Authored a report on corporate taxation of Reliance Retail Limited. Authored a report on 'Retail Banking at Orissa State Cooperative Bank.' Analyzed a report on 'Working capital management at SBI'. Studied about the material management at Rourkela Steel Plant. Undertaken summer training on 'Financial implication in steel industry' to understand the working capital management involved in the process of supply chain across the organization.

Certification

  • CDCS Passed in April 2021

Timeline

Manager

HSBC
09.2021 - Current

Senior Trade Analyst

Deutsche Bank
05.2019 - 08.2021

Senior Trade Representative

Concentrix - Client Name - Noor Bank
10.2017 - 05.2019

Trade Service Representative

Wells Fargo
07.2015 - 08.2017

Operation Executive

Sreepriya Exports Private Limited
06.2014 - 12.2014

Class X -

MBA (Finance & Operation) -

Sri Sri University

BBA-Honors -

WBUT

Class XII -

Mayur Kumar Patel