Summary
Overview
Work History
Education
Skills
Areas Of Interest
Roles And Responsibilities
Key Focus Areas
Project Experience
Responsibilities Aquity Solutions
Highlights Aquity Solutions
Timeline
Generic

Mayur R T

Senior Implementation Project Manager
Bangalore

Summary

Dedicated to contributing to an organization focused on personal and professional growth, seeking to expand knowledge and skills in Project Management and IT Sec. Skilled in building strong relationships across different business and technology sectors, including senior leadership, through effective communication and project management expertise. Experienced in managing projects and teams across various areas. Possesses a quick learning agility to efficiently adapt to new challenges.

Overview

11
11
years of professional experience
6035
6035
years of post-secondary education

Work History

Senior Implementation Project Manager

IKS (AQuity Solutions)
Bangalore
02.2020 - Current
  • Analyzed information to determine, recommend, and plan the installation of new systems or modification of existing systems (Change requests).
  • Developed project plans identifying key issues, approaches and performance metrics.
  • Led and managed staff of 19 team members engaged in administering complex IT infrastructure.
  • Gained exposure to various technologies employed by healthcare industries, varying based on structural and security requirements.
  • Managed multiple project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
  • Received an 'Exceeded Expectations' rating in the Q1 appraisal, 2021.
  • Awarded the 'Outstanding Award for Client Service'/'Best Employee Award' for Q3 of 2021.
  • Participated in a team recognized with the Best in KLAS 2024 award.
  • In 2025, completed a five-year tenure with Timeless Talent Award as Senior PM at IKS.
  • Led post implementation reviews to identify areas for improvement in future projects, contributing valuable insights for ongoing optimization efforts.
  • Directed large-scale development and implementation of CHS and Ambulatory practice's to meet business needs and build client loyalty.
  • Facilitated smooth transitions by conducting hands-on training sessions with end-users during system rollouts or project changes.
  • Supported business continuity and go live disaster recovery.
  • Wrote, updated and maintained project documentation.
  • Devised test plans to validate accuracy of projects before and after go live.
  • Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.

Integration Project Manager

eClinicalworks
Bangalore
03.2018 - 08.2019
  • Scheduling interface implementations calls with the technical team and securing stakeholder approval.
  • Identifying and reporting pre-implementation exceptions to stakeholders for timely rectification.
  • Conducting interface testing with vendors and customers, coordinating with internal technical teams.
  • Ensuring implementation adherence to compliance standards and HIPAA guidelines.
  • Providing assistance to vendors and clients post go live.
  • Planning and modifying project plans as required to accommodate evolving needs and requirements.
  • Reviewing deliverables prepared by the team prior to client submission.
  • Assuming complete ownership of projects.
  • Executing the Standard Operating Procedure (SOP) for projects in a precise manner.
  • My project experience at ECW EMR company primarily involved clinical interfaces (Quest Lab, HIS, RIS, LIS) from various vendors.
  • Awarded ECW best employee for Q3 2018.
  • Successfully executed over 300 transcription and migration projects as PM.

SQL Data Service Agent

Convergys
Bangalore
12.2015 - 09.2017
  • Identified and resolved discrepancies and errors in customer SQL DB files.
  • Calculated correct order totals, updated accounts, and maintained detailed records for banking US ledger management.
  • Enhanced database performance by optimizing SQL queries and stored procedures.
  • Participated in regular code reviews, incorporating feedback for continuous improvement.
  • Streamlined reporting processes by creating efficient SQL scripts for automated report generation.

Senior Customer Service Representative

Aegis
Bangalore
08.2014 - 11.2015
  • Mentored junior team members, contributing to their professional development and overall team success.
  • Utilized CRM tools effectively for efficient tracking and reporting of customer interactions and outcomes.
  • Demonstrated excellent multitasking abilities by managing multiple concurrent tasks while ensuring timely completion.
  • Addressed escalated issues with diplomacy and tact while finding resolutions that satisfied both the client''s concerns and company interests.

Education

BCA - Computer Applications

PRESIDENCY COLLEGE
Bangalore
03.2014

Class XII - PCMC

Seshadripuram Pre University College
Bangalore
03.2011

High School -

Seshadripuram High School
Bangalore
03.2009

Skills

  • Risk mitigation planning

  • Project management experience since 2018

  • Stakeholder-Engagement

  • HIPAA compliance proficiency

  • Client & Vendor Management

  • Leadership

  • Excellent in communication

  • Complex Problem solving skill

Areas Of Interest

  • Writing and verbal communication.
  • Worked on versatile set of server environments (SaaS, Client Server).
  • Open Source enthusiastic and ROM Dev. at XDA-developers.
  • Excellent interpersonal skills.
  • Responsible and hardworking.
  • Cybersecurity (WIP)

Roles And Responsibilities

  • Scheduling interface implementations with the technical team and securing stakeholder approval.
  • Identifying and reporting pre-implementation exceptions to stakeholders for timely rectification.
  • Conducting interface testing with vendors and customers, coordinating with internal technical teams.
  • Ensuring implementation adherence to compliance standards and HIPAA guidelines.
  • Coordinating with the interface training team to facilitate customer training.
  • Providing assistance to vendors and clients regarding encountered issues.
  • Conducting regular follow-ups with all stakeholders to ensure project alignment with the defined scope.
  • Planning and revising project plans as required to accommodate evolving needs and requirements.
  • Managing the day-to-day operational aspects of projects and their scope.
  • Owning multiple accounts from activation through project closure.
  • Reviewing deliverables prepared by the team prior to client submission.
  • Effectively applying company methodology and enforcing project standards.
  • Ensuring project documents are complete, current, and appropriately stored.
  • Facilitating team and client meetings effectively.
  • Holding regular status meetings with the project team.
  • Effectively communicating relevant project information to the project team.
  • Resolving and/or escalating issues in a timely fashion.
  • Demonstrating tactful communication of difficult/sensitive information.
  • Continuously seeking opportunities to enhance business satisfaction and strengthen client relationships.
  • Understanding business limitations and proposing viable alternatives/workarounds.
  • Documenting client requirements within an interface scope document.
  • Assuming complete ownership of projects.
  • Executing the Standard Operating Procedure (SOP) for projects in a precise manner.
  • Implementing robust risk management strategies.

Key Focus Areas

  • Program and Project Management: Expertise in EMR systems, change management, strategic planning, and work reprioritization.
  • Stakeholder Engagement: Proficient in networking with diverse teams and clients, customer support, and strategic communications.
  • Knowledge and Training: Skilled in training initiatives, system migrations, and knowledge management.
  • Leadership and Development: Demonstrated capabilities in leadership management.

Project Experience

My project experience at ECW EMR company primarily involved clinical interfaces (Quest Lab, HIS, RIS, LIS) from various vendors.

Responsibilities Aquity Solutions

  • Analyzed information to determine, recommend, and plan the installation of new systems or modification of existing systems.
  • Developed dynamic plans with multiple fail-safes to accommodate evolving needs and requirements.
  • Coordinated with diverse global teams within the healthcare sector throughout the course and after implementation.
  • Gained exposure to various technologies employed by healthcare industries, varying based on structural and security requirements.
  • Effectively communicated pertinent project information and updates to all stakeholders.
  • Ensured that implementations adhered to industry standards.

Highlights Aquity Solutions

  • Received an 'Exceeded Expectations' rating in the first full year appraisal, 2021.
  • Awarded the 'Outstanding Award for Client Service'/'Best Employee Award' for Q3 of 2021.
  • Participated in a team recognized with the Best in KLAS 2024 award.
  • In 2025, completed a five-year tenure with Timeless Talent Award as Senior PM at IKS.

Timeline

Senior Implementation Project Manager

IKS (AQuity Solutions)
02.2020 - Current

Integration Project Manager

eClinicalworks
03.2018 - 08.2019

SQL Data Service Agent

Convergys
12.2015 - 09.2017

Senior Customer Service Representative

Aegis
08.2014 - 11.2015

BCA - Computer Applications

PRESIDENCY COLLEGE

Class XII - PCMC

Seshadripuram Pre University College

High School -

Seshadripuram High School
Mayur R TSenior Implementation Project Manager