Mazhar Uddin
Summary
VMware Administrator & VMware Corporate Trainer with 5 years of experience. Proven ability to manage and maintain VMware vSphere environments, provision and configure virtual machines, and install and configure VMware products and services. Expertise in troubleshooting VMware environment issues and providing technical support to users. Experience developing and delivering training programs on VMware products and services, and creating engaging and informative training materials.
Overview
5
5
years of professional experience
Work History
VMware Corporate Trainer
Koenig Solutions Pvt. Ltd.
12.2022 - 06.2023
- Designed and delivered training programs on a variety of Vmware products and services to corporate clients
- Developed and maintained training materials, including presentations, exercises, and assessments
- Provided one-on-one and group coaching to help users learn and apply Vmware products and services
- Tracked and analyzed training metrics to measure effectiveness
VMware Windows Administrator
Sanfony Technologies
06.2018 - 11.2022
- Managed and maintained a VMware vSphere environment with over 1,000 virtual machines, running a variety of Windows Server operating systems.
- Configured and managed Active Directory for a global organization.
- Developed and implemented PowerShell scripts to automate tasks related to VMware and Windows Server
- Installed and configured VMware products and services, such as VMware Tools, VMware vMotion, VMware High Availability, and VMware DRS
- Managed and configured storage for VMware environments, including VMware vSAN and VMware Datastores
- Configured and managed networks for VMware environments, including VMware vSwitches and VMware Distributed Routing
- Troubleshooted and resolved VMware and Windows Server-related issues, including performance issues, hardware failures, and security vulnerabilities
- Used ServiceNow to manage and track VMware and Windows Server-related requests
Education
(BCA) Bachelor of Computer Applications - Information Technology
St. Aloysius International University
Bangalore07.2016
Skills
- VMware vSphere
- Windows OS
- Active Directory
- Group Policy
- Windows Server Update Services (WSUS)
- Storage
- Troubleshooting
- Network Security
- Disaster Recovery
- Performance Monitoring and Optimization
- Technical Skills
- Communication Skills
Timeline
VMware Corporate Trainer
Koenig Solutions Pvt. Ltd.
12.2022 - 06.2023
VMware Windows Administrator
Sanfony Technologies
06.2018 - 11.2022
(BCA) Bachelor of Computer Applications - Information Technology
St. Aloysius International University
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ul liWorking as part of the Corporate IT Team for a US based clients of Incedo Inc./li liFirst and Second Level Support in Windows and VMware environments./li liHands on experience of managing Incidents and Requests using ITSM tool./li liProviding desktop support to employees by implementing ITIL concepts in person and using remote tools./li liCoordinating with Users and Coworkers remotely over Calls/MS Teams/E-mails by applying effective communication and proper documentation of the work in a ticket./li liWorking on MS Active directory to apply group policies, password reset and directory management and for frequent user account lockout issues in a timely manner./li liAdhering to the pre-defined SLA's set for Resolution/Response of Incidents and Service Requests./li liRespond to outages both during normal business hours and after hours on a need basis (on-call support)./li liVulnerability and Patch management along with VM Backup./li liInfrastructure Monitoring and Resolution of Alerts generated by IT Devices./li/ul at Incedo Inc.ul liWorking as part of the Corporate IT Team for a US based clients of Incedo Inc./li liFirst and Second Level Support in Windows and VMware environments./li liHands on experience of managing Incidents and Requests using ITSM tool./li liProviding desktop support to employees by implementing ITIL concepts in person and using remote tools./li liCoordinating with Users and Coworkers remotely over Calls/MS Teams/E-mails by applying effective communication and proper documentation of the work in a ticket./li liWorking on MS Active directory to apply group policies, password reset and directory management and for frequent user account lockout issues in a timely manner./li liAdhering to the pre-defined SLA's set for Resolution/Response of Incidents and Service Requests./li liRespond to outages both during normal business hours and after hours on a need basis (on-call support)./li liVulnerability and Patch management along with VM Backup./li liInfrastructure Monitoring and Resolution of Alerts generated by IT Devices./li/ul at Incedo Inc.
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