M.AZIZ BAPU
SHOOPKEEPAR
Bharuch
Summary
Dynamic leader with proven expertise in production management and staff supervision, notably at MMR Contractors. Excelled in enhancing operational efficiency and employee performance through innovative training programs and effective scheduling coordination. Achieved significant waste reduction and fostered a culture of sustainability, demonstrating exceptional facility management skills and a commitment to customer satisfaction.
Overview
11
11
years of professional experience
4
4
Languages
Work History
Salesperson
China Mall South Africa
03.2019 - 05.2022
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
Supervisor of Factory Operations
MMR Contractors
01.2017 - 03.2019
- Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
- Developed strong relationships with suppliers, negotiating favorable contracts to secure high-quality materials at competitive prices.
- Championed sustainability initiatives within the facility, incorporating eco-friendly practices into daily operations while reducing overall environmental impact.
- Improved employee performance with comprehensive training programs tailored to individual skillsets and job requirements.
- Reduced machine downtime for increased productivity by conducting regular maintenance checks and addressing issues promptly.
Shop Manager
Wallmart
02.2011 - 03.2017
- Managed inventory control, cash control, and store opening and closing procedures.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Education
No Degree -
Government School of Bharuch
Serpura 04.2001 -
Skills
Production management
Employee training
Waste reduction
Scheduling coordination
Facility management
Staff supervision
Timeline
Salesperson
China Mall South Africa
03.2019 - 05.2022
Supervisor of Factory Operations
MMR Contractors
01.2017 - 03.2019
Shop Manager
Wallmart
02.2011 - 03.2017
No Degree -
Government School of Bharuch
04.2001 -
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