McKenzie Young
Martinsville
Summary
Compassionate Ophthalmic Technician skilled in patient care, diagnostic testing, and effective communication. Committed to enhancing patient experiences and collaborating with healthcare professionals to ensure high-quality service.
Overview
5
5
years of professional experience
Work History
Ophthalmic Technician
Dr. Tavel
Martinsville, IN
12.2024 - Current
- Assisted in conducting patient vision tests and eye examinations.
- Prepared examination rooms with necessary equipment and supplies.
- Collaborated with optometrists to ensure efficient patient flow.
- Educated patients on proper contact lens care and usage.
Optician
Walmart
Martinsville, IN
09.2023 - 11.2024
- Assisted customers in selecting eyewear based on individual needs and preferences.
- Conducted vision tests to determine prescription requirements for lenses.
- Maintained accurate patient records and ensured compliance with privacy regulations.
- Provided guidance on proper lens care and eyewear maintenance to enhance customer satisfaction.
State Eligibility Consultant
Family and Social Services Administration
Indianapolis, IN
11.2022 - 09.2023
- Analyzed eligibility criteria for social service programs to ensure compliance with state regulations.
- Developed and delivered training materials for staff on eligibility determination processes and policies.
- Collaborated with interdisciplinary teams to streamline eligibility assessments and improve client services.
- Conducted regular audits of eligibility determinations to enhance accuracy and consistency across departments.
Front Desk Clerk
Grant Street Inn
Bloomington, IN
02.2022 - 10.2022
- Managed guest check-in and check-out processes efficiently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated room assignments and maintained accurate reservations in the booking system.
- Assisted in maintaining cleanliness and organization of front desk area to enhance guest experience.
Assistant Manager
Black Friday the Store
Mooresville, IN
12.2020 - 02.2022
- Customer Service, greet and checkout customers
- Handle and maintain restock inventory
- Monitor and assist employees
- Responsible for recording daily transactions and closing end of day sales
Education
Associate of Science -
Martinsville High School
MartinsvilleHigh School Diploma -
Martinsville High School
MartinsvilleSkills
- Patient care
- Diagnostic testing
- Chart documentation
- Medical history documentation
- Management
- Communication and customer service
Timeline
Ophthalmic Technician
Dr. Tavel
12.2024 - Current
Optician
Walmart
09.2023 - 11.2024
State Eligibility Consultant
Family and Social Services Administration
11.2022 - 09.2023
Front Desk Clerk
Grant Street Inn
02.2022 - 10.2022
Assistant Manager
Black Friday the Store
12.2020 - 02.2022
Associate of Science -
Martinsville High School
High School Diploma -
Martinsville High School