MD ABU SUFIYAN
MALDA
Summary
Dynamic automotive professional with extensive experience at JK Wheels Pvt Ltd, excelling in diagnosing complex vehicle issues and delivering exceptional customer service. Proven ability in technical repairs and effective communication, ensuring high-quality outcomes. Recognized for strong problem-solving skills and a commitment to maintaining operational excellence in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Technical jobs + People interaction
jk wheels pvt ltd
MALDA
05.2023 - Current
- Diagnosing and repairing vehicles accurately within a reasonable time frame and quality
- They work to diagnose issues on cars, usually with the assistance of a computer
- Along with essential car maintenance, they will repair and replace parts with sensors, brakes, and wheels
- Also utilize customer service skills to communicate auto issues to their clients
- Job duties include overseeing and signing off on repairs done by the other mechanics, taking automobile components apart, inspecting parts of the automobile, making repairs where necessary, reviewing work orders, and communicating with both the clients and the management.
- Authorized dealer of Maruti Suzuki
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong communication and organizational skills through working on group projects.
- Worked effectively in fast-paced environments.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Delivered services to customer locations within specific timeframes.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proven ability to learn quickly and adapt to new situations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Paid attention to detail while completing assignments.
- Gained strong leadership skills by managing projects from start to finish.
SERVICE ADVISOR
JK wheels PVT LTD
MALDA
02.2021 - 04.2023
- Scheduling appointments
- Providing cost estimates
- Troubleshooting customer problems
- Coordinating with service technicians
- Explaining pricing details of repairs to clients.
- Authorized dealer of Maruti Suzuki
Technician
jk wheels pvt ltd
MALDA
01.2018 - 01.2021
- Perform maintenance and repair on customer vehicles.
- Identify problems with vehicles using the diagnostic equipment.
- Explain automotive repairs and issues and provide great customer service.
- Plan repair procedures using charts manuals and experience.
- Test the functionality of parts and systems.
- Perform basic auto care and maintenance tasks such as oil changes, fluid level checks, and tire rotation.
- Repair and replace brake pads, wheel bearings, sensors and other parts.
- Perform routine maintenance and general mechanic work on vehicles.
- Prepared to get additional certification as needed.
- Willingness to learn with hands-on training.
- Help keep repair shop clean and organized.
- Keep a professional appearance.
- Authorized dealer of Maruti Suzuki
Education
DIPLOMA - AUTOMOBILE ENGINEERING
THE GEORGE TELEGRAPH TRAINING INSTITUTE
MALDA, WEST BENGEL12.2022
HIGH SCHOOL DIPLOMA -
JALALPUR HIGH SCHOOL
JALALPUR, MALDA, WB12.2015
Skills
- Problem solving
- Work ethic
- Repair estimate
- Communication
- Technical
- Diagnosis
- Electrical system
- Organization
- Customer service
Accomplishments
SSQS GOLD CERTIFICATE-MARUTI SUZUKI INDIA PVT.LTD
Personal Information
- Date of Birth: 02-01-2000
- Gender: Male
- Nationality: INDIAN
- Marital Status: Unmarried
Hobbies and Interests
- Playing cricket
- Listening to songs
Languages
- English
- Hindi
- Bengali
Location
MALDA, WB
Timeline
Technical jobs + People interaction
jk wheels pvt ltd
05.2023 - Current
SERVICE ADVISOR
JK wheels PVT LTD
02.2021 - 04.2023
Technician
jk wheels pvt ltd
01.2018 - 01.2021
DIPLOMA - AUTOMOBILE ENGINEERING
THE GEORGE TELEGRAPH TRAINING INSTITUTE
HIGH SCHOOL DIPLOMA -
JALALPUR HIGH SCHOOL