Md Aftab Hussain
New Delhi
Summary
Dynamic Team Lead with proven leadership and strategic planning skills. Committed to delivering high-quality products within tight deadlines. Experienced in monitoring, training, and motivating teams to enhance skills and achieve challenging goals. Track record of developing and managing effective teams through proactive training and problem-solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team lead
Citicorp Services India Pvt. Ltd
Gurgaon
06.2022 - Current
- Application Known: - GUI (Pricing interface), Multifond, Info center Reporting, GSM (Global security master), Sun Guard, Investone, Event Master Central (EMC), MS Access Database, COAX, COAC, CAMS Module.
- Vendors: Interactive Data, Bloomberg, Thomson Reuters, CITI Direct, Pricing Direct, & S&P Global. SWIFT, Interactive Data Source, Bloomberg, Telekurs, DTCC, Markit
- Deftness in monitoring delivery of high-quality customer experience, elevating customer satisfaction, while adhering to the SLA's and work processes, and thus managing cost-effective operations.
- Migration of new Client in the process, closely work with BA's for process mapping, help in building new logic in process enhancement, work with every member who is involved in the process, like onshore & backend team members, prepare the test logic & set up the event in UAT & prod environment.
- Data scrubbing and validation in the COAX application includes the EMC platform for validating the events.
- Validating that the events flow correctly in the CAM application includes all client entitlements.
- Validating that the events are not stuck in CAOC to stop the flow to the Investone application.
- Led team meetings to discuss project updates and address concerns.
- Facilitated training sessions for new staff on company policies.
- Developed process improvement initiatives to enhance service delivery.
- Monitored team performance and provided constructive feedback regularly.
- Implemented quality control measures to maintain service standards.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Provided support to junior staff during peak periods of workload.
- Investigate & resolve the queries raised by the Fund accounting & portfolio accounting team.
- Data validation and scrubbing of the Event on Event central Master (EMC) for fund accounting.
- Handling Escalation in our process from onshore, fund accounting & client.
- Preparing SOP's of the process, MIS & Monthly desk of the process and presenting to onshore team.
- Assisting to onshore client in conducting the KPMG Audit on quarterly basis for the process.
Assistant Manager
Citicorp Services India Pvt. Ltd
Gurgaon
11.2019 - 05.2022
- Coordinated team meetings to discuss project updates and operational strategies.
- Managed employee schedules to ensure adequate coverage and efficiency.
- Developed training materials for new hires on company policies and procedures.
- Supervised daily operations, including scheduling shifts, and assigning duties.
- Assisting an onshore client in conducting the KPMG audit every quarter for the process.
- Identifying opportunities in the process to improve efficiency through automation, process redesign, or resource realignment.
- Taking care of the application access-related issue and the training plan of the new joiner.
- Data validation & Scrubbing in EMC platform with multiple vendors like ICE, BBG, etc, to get the correct flow to all fund accounting applications.
Officer
Citicorp Services India Pvt. Ltd
Gurgaon
06.2017 - 11.2019
- Processing Cash Dividend, matching with vendor sources, and applying (entry) in the Multifond (Application) as well as in Sun Guard (Application).
- Publishing non-cash event to our onshore client for validation & action.
- Processing corporate action like Rights, Bonus, Stock split, placement, Assimilation, Name & id change in Multifond.
- Managed client queries Investigate & resolve the queries raised by Fund accounting & portfolio accounting team
- Handling Escalation into the process from onshore, fund accounting & client.
- Pricing responsibility includes bulk pricing to securities and clearing exceptions. While clearing exceptions, identify the high variance and verify the price with second vendor..
- Meet the required TAT for various tasks and communicate with onshore accordingly, especially FX rate pricing, options and future securities pricing.
Financial Analyst
Citicorp Services India Pvt. Ltd, (HCL Technology payroll)
Gurgaon
05.2014 - 06.2017
- Processing Cash Dividend, matching with vendor sources and applying (entry) in the Multifond (Application) as well as in Sun Guard (Application).
- Publishing non-cash event to our onshore client for validation & action
- Investigate & resolve the queries raised by Fund accounting & portfolio accounting team.
- Pricing responsibility includes bulk pricing to securities and clearing exceptions. While clearing exceptions identify the high variance and verify the price with second vendor.
- Meet the required TAT for various tasks and communicate with onshore accordingly, especially FX rate pricing, options and future securities pricing.
- Swap pricing valuation in Multifond for respective fund & providing pricing confirmation to client.
- Research / confirm the prices of equity, all types of bonds, warrants, rights, swaps, future and options, mortgage securities on multiple sources such as Bloomberg, IDC, Thomson Reuters, and Client recommendations.
Internship Student
Angel Broking Pvt. Ltd
Indore
05.2013 - 06.2013
- Project Undertaken: The Study of Financial Markets.
- Learnt the process of operating a terminal (Open Dealer Integrated Network).
- Learnt how to interact with customers, developed skills to engage the customers and maintain customer relationship.
- How to convert prospective customer as well as domain customer.
Education
Post Graduate Diploma - Finance & Marketing
Jaipuria Institute of Management
Indore04-2014
Bachelor - Business Administration
West Bengal University of Technology
Kolkata04-2012
Intermediate - commerce
Jharkhand Academic Council
Jharkhand04-2009
Central Board of Secondary Education -
Priyadarshni Public School
Kulti04-2007
Skills
- Data validation and analysis
- Process mapping and improvement
- Quality control
- Problem solving
- Team management and task delegation
Personal Qualifications
- Post Graduate Diploma in Management (Finance & Marketing), Jaipuria Institute of Management Indore, 08/01/12, 06/30/14
- Bachelor in Business Administration, West Bengal University of Technology, Kolkata, 08/01/09, 06/30/12
- Intermediate In commerce, Jharkhand Academic Council, Jharkhand, 08/01/07, 06/30/09
- Central Board of Secondary Education, Priyadarshni public school, Kulti, 2007
Certification
- Hardware & Networking certification course, NIIT, 2007-08
- Certification program in Tally 9.0, NIIT, 2008
- Microsoft office (Word, Excel and PowerPoint)
Personal Competencies
- Ability to work in a fast-paced environment to meet deadlines.
- Adaptability and flexibility to work in any kind of environment.
- Highly organized with a creative flair for project work.
- Enthusiastic self-starter and team player.
Corresponding Address
Mohan Garden, Uttam Nagar, PO-Mohan Garden, New Delhi, Delhi, 110059
Internship
Angel Broking Pvt. Ltd, Indore, Madhya Pradesh, 05/01/13, 06/30/13, The Study of Financial Markets, Learnt the process of operating a terminal (Open Dealer Integrated Network), Learnt how to interact with customers, developed skills to engage the customers and maintain customer relationship., How to convert prospective customer as well as domain customer.
Personal Information
- Father's Name: Md Yunush
- Date of Birth: 06/14/89
- Gender: Male
- Marital Status: Married
Timeline
Team lead
Citicorp Services India Pvt. Ltd
06.2022 - Current
Assistant Manager
Citicorp Services India Pvt. Ltd
11.2019 - 05.2022
Officer
Citicorp Services India Pvt. Ltd
06.2017 - 11.2019
Financial Analyst
Citicorp Services India Pvt. Ltd, (HCL Technology payroll)
05.2014 - 06.2017
Internship Student
Angel Broking Pvt. Ltd
05.2013 - 06.2013
Post Graduate Diploma - Finance & Marketing
Jaipuria Institute of Management
Bachelor - Business Administration
West Bengal University of Technology
Intermediate - commerce
Jharkhand Academic Council
Central Board of Secondary Education -
Priyadarshni Public School
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