Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

MD Aman Ahmed

Bengaluru

Summary

Professional Summary:

Dedicated professional aspiring to build a career in Cloud Computing. Committed to excellence and leadership, eager to contribute positively in a corporate environment. Thrives in challenging and creative settings, with a strong passion for problem-solving and personal growth.

Cloud Skillset(Azure):

  • Troubleshooting, evaluating, and resolving connectivity issues for Azure applications.
  • Utilizing technical tools for storage management, data import/export, and azure backup operations.
  • Deploying and configuring Windows and Linux VMs.
  • Managing VM backups efficiently.
  • Creating and managing Network Security Groups (NSGs) for VMs and virtual networks.
  • Ensuring robust security measures across virtual networks and subnets.
  • Monitoring and troubleshooting network issues effectively.

Implementing and managing Azure storage solutions.

Overview

2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Internship

Tech Academy
01.2024 - 08.2024
  • Built custom sandboxes as per the requirement specified on demand.
  • Gained hands-on experience with Azure services such as Virtual Machines, Blob Storage, and Azure Monitor.
  • Knowledge of creating resource and resource groups.
  • Creating users and delegating them with Role Based Access Control (RBAC).
  • Used Azure Cost Management tools to analyze and optimize spending in a hypothetical cloud environment.
  • Understanding of Azure Active Directory (AAD) for managing identities and access.
  • Knowledge of authentication and authorization mechanisms,

CUSTOMER SUPPORT EXECUTIVE

ABSIRD FINACIAL TECHNOLOGIES PRIVATE LIMTED
08.2023 - 11.2023
  • Enhanced customer satisfaction through handling concerns, and complaints.
  • Listened actively to understand and address customer questions and issues.
  • Provided exceptional customer service by promptly resolving issues and responding to inquiries.
  • Managed high-pressure situations with empathy and maintained a calm demeanor.
  • Optimized support processes to improve efficiency and customer loyalty.
  • Implemented effective task prioritization to reduce response times.
  • Contributed to team-driven improvements, supporting overall departmental success.

TALENT ACQUISTION

CAP GEMINI- BENGALURU.
11.2022 - 05.2023
  • Enhanced talent acquisition strategies by streamlining processes and implementing innovative recruitment methods.
  • Coordinated interview schedules for both candidates and hiring managers to streamline the selection process.
  • Managed internal referral programs to encourage employee involvement in sourcing top talent.
  • Assisted in the recruitment process by sourcing and screening potential candidate. Conducted initial interviews and assignments to evaluate.
  • Collaborated with HR team to coordinate interview schedules and provide timely feedback. Assisted the work with the use of job portals like LinkedIn, Naukri & Monster in order to screen and resource candidates.

Education

Bachelor of Science - Mathematics, Statistics & Computer science

The Oxford College of Science
Bengaluru, India
05.2024 - 10.2024

Pre University -

Krupanidhi Pu College
Bengaluru
06.2017 - 01.2019

Skills

Microsoft Azure

Microsoft Office 365

Active Listening

Initiative

Problem-Solving

Languages

English
Kannada
Hindi

Certification

Azure Fundamentals Microsoft AZ-900 (F3E500-14C289)

Timeline

Bachelor of Science - Mathematics, Statistics & Computer science

The Oxford College of Science
05.2024 - 10.2024

Internship

Tech Academy
01.2024 - 08.2024

CUSTOMER SUPPORT EXECUTIVE

ABSIRD FINACIAL TECHNOLOGIES PRIVATE LIMTED
08.2023 - 11.2023

TALENT ACQUISTION

CAP GEMINI- BENGALURU.
11.2022 - 05.2023

Pre University -

Krupanidhi Pu College
06.2017 - 01.2019

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MD Aman Ahmed