MD Arifuddin
Lead LMS
Hyderabad,TG
Summary
LMS Lead with over 8.4 years of successful experience in Learning and development /LMS Learning and development and LMS Recognized consistently for performance excellence and contributions to success in worked industry. Strengths in earning and development and learning management System and backed by learned training in my overall worked organization.
Training and development in LMS . Effective leadership abilities to assist client on LMS requirements. Proactive planner for professional development for an individual and Team. Support Client users & process owners for LMS training in different regions Legal compliance.
Monthly interacting with client for process improvement and discussion on new procedures in LMS
Overview
3
3
Languages
22
22
years of post-secondary education
8
8
years of professional experience
Work History
Lead LMS
Clinchoice Pvt ltd(Formerly IMEDFMD & KL services Pvt :Ltd)
HYDERABAD , Telangana
01.2021 - Current
- Worked closely with Internal LMS project of J&J to maintain optimum levels of communication to effectively and efficiently complete projects.
- Leading All LMS projects internally and working as Lead for Global R&D team for Johnson and Johnson.
- Work on Internal Audit reports. Create/update all the Audit related documents in Clinchoice.
- Weekly call with VP(Vice president) on projects update.
- Create Client project related Work instruction in Clinchoice.
- Track all LMS projects internal & Client training records.
- Support Email queries for R&D support and Global support email box related training, courses, User groups, Curriculum's, User accounts.
- Creating curricula,courses,offerings, and reports in the Learning Management System (LMS), and enrolled learners in required and elective training.
- Creating user accounts, setting security roles, creating and assigning curriculum, creating and running reports, troubleshooting issues.
- Distributing Adhoc request Within the team. Performing the activity successfully and sharing information with the requester.
- Building good relationship within the Client.Performing with in requested time line with zero error.
- Performing weekly Activities creating training form for course owners and tracking metrics for Global R&D J&J users and sending overdue notifications.
- Screening profiles /CV for the LMS role for all LMS project In Clinchoice.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations In clinchoice
- Developed and implemented performance improvement strategies and plans to promote continuous improvement in team performance
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Used Microsoft Word and other software tools to create documents and other communications.
- Resolved problems, improved operations and provided exceptional service.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
LMS Specialist
IMED FMD & KL services Pvt Ltd
HYDERABAD , Telangana
01.2019 - 12.2020
- Administrator for Truvault Summit & Compliance Wire LMS Portal (Research and Development (R&D) Team.
- Provides technical and operational support and administration for Truvault Summit & Compliance Wire LMS System,
- Provide Support to Training process owners and facilitator, related training, courses, user groups, Curriculums & user account.
- Trouble shooting, analyzing the error, and resolution of all problems related to the services.
- Administors the LMS portal and functions, users roles, user privileges and the authentication.
- Supporting other department LMS requirement of Johnson and Johnson in terms of Mini Project.
- Supporting in ILT training completion and sign off completion sheet.
- Recoding ILT completion records documents in record folder.
- Suggesting new features in LMS system and discussing with Client and stake holders.
- Understands and implements standards, policies, and procedures for the LMS environments implement change procedures for different regions.
- Training new resources on the upgraded LMS system.
- Maintains current knowledge of products, developments in Learning Management Systems and related software.
- Generating weekly metric report on region wise trainings.
- Created Wastepaper on Learning Management System Opportunities,Selection and Implementation Challenges in 2019.
Senior LMS Executive
IMED FMD& KL Service Pvt Ltd
HYDERABAD , Telangana
02.2017 - 12.2018
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Prepared Internal Audit report and act as DMR and successfully complete internal auditing.
- Creating curricula, courses, offerings, and reports in the (LMS) system and enrolled learners in required and elective training.
- Creating user accounts, setting security roles, creating and assigning curriculum, creating and running reports, troubleshooting issues
- Hand on Experience on LMS Applications like: Sum Total, ComplianceWire, Moodle Summit,
- Effective Business writing and problem solving skills.
- Promoted as SME for LMS Project leading 6 Team members of the project.
- Supporting Additional Project of LMS in HP ALM.
- Working and executing Test cases inside HP ALM for J&J client.
- Supporting HP ALM teamin LMS project created inside HP ALM tool
LMS Administrator
Freyr Software solution private Ltd
HYDERABAD , Telangana
07.2015 - 02.2017
- Served customers in a friendly, efficient manner following outlined steps of service
- Provides technical and operational support and administration for Truvault Summit & Compliance Wire LMS System,
- Provide Support to Training process owners and facilitator, related training, courses, user groups, Curriculums & user account.
- Trouble shooting, analyzing the error, and resolution of all problems related to the services.
- Administors the LMS portal and functions, users roles, user privileges and the authentication.
- Supporting other department LMS requirement of Johnson and Johnson in terms of Mini Project.
- Supporting in ILT training completion and sign off completion sheet.
- Recoding ILT completion records documents in record folder.
- Suggesting new features in LMS system and discussing with Client and stake holders.
- Understands and implements standards, policies, and procedures for the LMS environments implement change procedures for different regions.
Training Coordinator
Capgemini Pvt Ltd(Contract employee)
HYDERABAD , Telangana
10.2014 - 07.2015
- Liaised between trainers and course participants.
- Planned and deployed training programs for Wipro employees procedures and activities.
- Coordinated travel arrangements for trainers.
- Compiled training handbook and related course materials.
- Assisted with support functions such as budgeting and technology coordination.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in
- Trained and mentored Wipro (FLP & HLP ) batches new personnel employee hired to fulfill various roles.
- Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
- Liaised between executives and entry-level workers, facilitating smooth communication and successfully achieving.
- Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
- Planned and deployed training programs for procedures and activities.
- Learning & Development Coordinator, Resource Manager & My learning coordinator for Hyderabad.
- Learning & Development Coordinator for Bangalore & Gurgaon.
- Creating Certificates of PMP training FLP batches.
- Managing FLP Batches trainings certificates and Examination
- Maintain records and list of FLP students
- Creating IT setup tickets for technical sessions.
- Follow up with IT team and close the Lab setup requirements.
- Creating trainings in Sumtotal LMS and assign to Users Account.
- Enabling trainings in Sumtotal LMS.
Training Coordinator
Wipro infotech(Contract employee)
HYDERABAD , Telangana
06.2013 - 06.2014
- Promoted as soft skill & Leadership Training coordinator-July 2013.
- Promoted as regional Training coordinator-June-2013.
- Promoted as central education initiative coordinator-July-2013.
- Planning and executing OTSA exams for Wipro Contract employees
- Managing SIMS FLP Batches classes trainings certificates and Examination
- Maintain records and list FLP students
- Weekly updates on Training tracker
- Creating IT setup tickets for technical sessions.
- Follow up with IT team and close the Lab setup requirements.
- Installed required Operating system & application for technical session in LAB.
- Uploading completed Training is LMS portal.
- Supporting in Audit report request.
Customer Executive
Magus customer dialogue
HYDERABAD , Telangana
08.2012 - 04.2013
- Worked on Airtel dth outbound process
- Handles customer outbound call for Airtel dth.
- Worked on other activities process for Airtel dth.
- Interacting Airtel dth dealers on the pending request for their areas
- Interacting with Airtel dth customers and logging customer issues request.
Education
Diploma in Computer Science - Computer Science in Diploma 3 Years
Yadgir Polytechnic Yadgir
Yadgir 07.2004 - 06.2010
Bachelor of Science - Bachelor of Information Technology
Sikkim Manipal Iniversity Distance Education
Distane Education 06.2017 - Current
School
Princess Fatima English Medium School
Wadi JN 01.1992 - 06.2004
Skills
LMS expertise
Accomplishments
- IMED Star performance Award in year 2018.
- Created Wastepaper on Learning Management System (LMS): Opportunities, Selection and Implementation Challenges.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead LMS
Clinchoice Pvt ltd(Formerly IMEDFMD & KL services Pvt :Ltd)
01.2021 - Current
LMS Specialist
IMED FMD & KL services Pvt Ltd
01.2019 - 12.2020
Bachelor of Science - Bachelor of Information Technology
Sikkim Manipal Iniversity Distance Education
06.2017 - Current
Senior LMS Executive
IMED FMD& KL Service Pvt Ltd
02.2017 - 12.2018
LMS Administrator
Freyr Software solution private Ltd
07.2015 - 02.2017
Training Coordinator
Capgemini Pvt Ltd(Contract employee)
10.2014 - 07.2015
Training Coordinator
Wipro infotech(Contract employee)
06.2013 - 06.2014
Customer Executive
Magus customer dialogue
08.2012 - 04.2013
Diploma in Computer Science - Computer Science in Diploma 3 Years
Yadgir Polytechnic Yadgir
07.2004 - 06.2010
School
Princess Fatima English Medium School
01.1992 - 06.2004
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