Md. Emdadul Karim
Uttara
Summary
Hold and contribute in a responsible position of Human Resources in a stimulating environment of a Local or Multinational Company, using T shape career skills and knowledge - Strategic Human Resources, Organization Development, HR Process Automation, PMS (KPI Setting), HR Audit, Admin and Change Management at a superior level of performance to achieve the organization's objectives with the appropriate authority.
Overview
21
21
years of professional experience
Work History
Chief HR Consultant
Serviq BPO Limited
10.2025 - Current
GM, Process Development and KPI Setting
LOTTO Bangladesh
03.2022 - 10.2025
- QA & MEM) a special assignment by MGT.
Head of HR
Walton Hi-Tech Industries PLC
06.2021 - 02.2022
Group Head of HR & Admin
MUNSHI Group
03.2019 - 05.2021
GM, HR and Admin
LOTTO Bangladesh: Licensee Lotto Sport Itala
03.2015 - 02.2019
Sr. Manager HR, Organizational Development
Bata Shoe BD Ltd.
09.2012 - 02.2015
Manager, Training & Development
Epyllion Group
05.2012 - 08.2012
Asst. Mgr. Trg & Dev. (In-Charge), Trg. & Dev.
GHR, Viyellatex Group
10.2009 - 04.2012
Asst. Manager, HR & Training
Dhaka Regency (BBIG Group)
11.2006 - 10.2006
Management Trainee
Dhaka Ahsania Mission, HRD
03.2005 - 09.2006
Education
Preliminary - LLB
Uttara Adhunik Law College, Dhaka, Bangladesh (National University)
01.2024
MDP - Finance for Non-Finance Managers (FNM)
IBA- Dhaka University
04.2021
MDP - Leadership Certificate on Managerial Communication (LCMC)
IBA- Dhaka University
02.2015
PGD - Human Resource and Hospitality Mgt.
Bangladesh Institute of Management Studies
01.2009
MBA - Human Resources Management
Northern University, Dhaka, Bangladesh
01.2006
MSS - Economics
Comilla Victoria College
01.2004
Honors - Economics
Comilla Victoria College
01.2000
H.S.C - Science
Comilla Govt. College
01.1996
S.S.C - Science
Comilla Zilla School
01.1994
Skills
- Area of Specialization: Strategic Human Resources, Strategic Workforce Planning, Organizational Development, Competency based Talent Management, Competency-Based Recruitment, HR Analytics, Competency Based Performance Management (Strategy, KPI and Balance Score Card Implementation, BSC implementation), Succession Planning, Organizational Performance, People & Policy Development, HR Process Automation, HR Audit, Managing Change, Sales Training, Management & Factory Training, People Productivity, Change Management, Culture for Key Business Function & Employee Engagement, Quality Process Development & Implementation
- Industry Worked in: RMG, Retail, Hi-tech (Electronics), Service, Manufacturing, NGO & Hospitality Industry
- Reports to: Managing Director, Lotto Bangladesh (Licensee Lotto Sport Italia)
- Academy: Lead HR Trainer of Academy of Business Professional https://abpbdorg/pgdhrm/ since 2019
Affiliations
- Professional Affiliation:
- 1. EDU Pro Trainer, UK (PGD HR)-Running last 5 Years – Academy for Business Professionals
- 2. Associate Member : BSHRM
- 3. Fellow Member : BOLD
- 4. Life Member : VCDS
- 5. Advisor : Career Club
- 6. Founder Member & EC : HR Club
- 7. G. Member : HR Professionals in Bangladesh
- 8. Founder Member: Entrepreneurs Club
Timeline
Chief HR Consultant
Serviq BPO Limited
10.2025 - Current
GM, Process Development and KPI Setting
LOTTO Bangladesh
03.2022 - 10.2025
Head of HR
Walton Hi-Tech Industries PLC
06.2021 - 02.2022
Group Head of HR & Admin
MUNSHI Group
03.2019 - 05.2021
GM, HR and Admin
LOTTO Bangladesh: Licensee Lotto Sport Itala
03.2015 - 02.2019
Sr. Manager HR, Organizational Development
Bata Shoe BD Ltd.
09.2012 - 02.2015
Manager, Training & Development
Epyllion Group
05.2012 - 08.2012
Asst. Mgr. Trg & Dev. (In-Charge), Trg. & Dev.
GHR, Viyellatex Group
10.2009 - 04.2012
Asst. Manager, HR & Training
Dhaka Regency (BBIG Group)
11.2006 - 10.2006
Management Trainee
Dhaka Ahsania Mission, HRD
03.2005 - 09.2006
MDP - Finance for Non-Finance Managers (FNM)
IBA- Dhaka University
MDP - Leadership Certificate on Managerial Communication (LCMC)
IBA- Dhaka University
PGD - Human Resource and Hospitality Mgt.
Bangladesh Institute of Management Studies
MBA - Human Resources Management
Northern University, Dhaka, Bangladesh
MSS - Economics
Comilla Victoria College
Honors - Economics
Comilla Victoria College
H.S.C - Science
Comilla Govt. College
S.S.C - Science
Comilla Zilla School
Preliminary - LLB
Uttara Adhunik Law College, Dhaka, Bangladesh (National University)
D. Present Responsibilities as Chief HR Consultant, Serviq BPO Limited:
- Job Analysis and work load calculation
- Role-profiling (Competency Based)
- Executive Search
- MTO Program & Development Program
- TO Program & Development Program
- MPO Recruitment
- Group Hiring
- Exam Management
- Training Need Analysis
- Customized Training
- Management Development Program (MDP)
- Skill Development & Job Placement
- ROI Calculation of T & D Program
- Organogram Re-structure as per Business Need
- KPI Based/OKR Based PMS Implementation and Online
- EDP (Employee Development Plan)
- Succession Planning
- Development of Organizational Promising People
- HR Audit
- HR Benchmarking (Industry wise)
- Compensation and Benefits Survey & analysis
E. Major Achievements in Various Organizations:
- @LOTTO Bangladesh
- Implemented total Manufacturing KPI and TNA of Mgt Staffs of LOTTO
- Implemented YPA of LOTTO
- Recruited 180 Management Staffs, 800 Factory Workers and 750 Outlet Sales Staff in LOTTO
- Developed Complete Performance Management for Factory, Sales & Management of LOTTO (KPI System)
- Developed Sales Staff Training Module of LOTTO
- Developed HR Manual in LOTTO and PF Policy of LOTTO
- Implement HCM Software and Insurance Policy for LOTTO
- Developed Sales Staff Incentive Plan (Bijoy Ullash, The Game Changer, etc)
- Conducted Sales Training (5 Steps) for 450 Sales Staff for allover Bangladesh in LOTTO
- Developed Aspiration Program (Develop to Next Level) in LOTTO
- Introduced Sample Policy
- Introduced Outsourcing Policy
- Introduced Material Efficiency Management Report, Wastage Report, Defect Reports
- @WALTON HI-TECH Industries Ltd.
- Introduced PF and Medical Insurance at WALTON
- Introduced HR Day at WALTON
- Updated Recruitment Policy and HR automation at WALTON
- Introduced Walton Future Leadership Program in WALTON
- Introduced Covid19 Packages in WALTON
- Introduced Team KPI for Management Staff
- @MUNSHI GROUP
- Introduced Mandatory Annual Leave in MUNSHI
- Introduced Succession Planning & Group HR Reporting in MUNSHI
- 12 Key positions and 30 midlevel positions recruitment in MUNSHI
- 100% KPI implemented for all Management Staff of MUNSHI
- Developed yearly Training Calendar from YPA and TNA of MUNSHI Staffs
- Introduced alternative Saturday Holiday, MUNSHI Library & FIT Munshi Program
- Introduced 100 Days & 200 Days reporting system in MUNSHI
- Organized 6 Big & effective training for MUNSHI Employees
- Develop EOM, EOQ, EOY program for Janitors and Support Staff
- @BATA BANGLADESH
- Recruited 110 Management Staffs and 10 Key Positions in BATA Bangladesh over 3 years
- Recruited 11 Management Trainee and Conducted 1 year Training For BATA
- Initiated Structured Management Trainee Program (2 Batches) in BATA Bangladesh
- Proper KPI Setting of Sr. Managers of BATA Bangladesh
- Developed HR Manual and Employee Handbook of BATA Bangladesh
- Organized Continuous Sales Training Program (30) For Retail & Wholesales of BATA
- Rollout Step-up program, Management Trainee Program, Bata Twenty20 Program, Interchange Program, Bata Me Program & Talent Acquisition Program for talent and promising Employees
- @Epyllion GROUP
- Introduced complete Induction Program
- Introduced Supervisory Skill Training for Supervisors
- Introduced policy for MTO and TO program
- @Viyellatex GROUP
- Introduced Complete induction Program for Management Staffs
- Initiated Structured Management Trainee Program in VIYELLATEX Group (3 Batches)
- Developed Strategic Planning for 3 years of HR
- Implemented KPI (PMS) and Balance Score Card in VIYELLATEX Group
- Organized and Lead 4 Team Building Program in VIYELLATEX Group for Managers & Sr. Managers
- Initiated Structured Trainee Officer program in VIYELLATEX Group and Recruited 40 TO
- Implemented all Buyers’ Training Program in VIYELLATEX Group
- @Dhaka Regency
- Developed Employee Hand Book of DHAKA REGENCY and Conducted 36 Service Training
- Organized more than 100 training programs in DHAKA REGENCY for various level of staffs
References
Provided upon requirements
H. Interest:
Conduct & Organize Training, Travelling, Reading Professional Books & Debate
F. Seminar & Training Received:
- 1. Certified Comprehensive KPI and Competency-Based Performance Management Systems - 15 Days - 2025 - TDA & HRARD - Dhaka
- 2. Certified Talent management and Leadership Succession Planning - 12 days - 2025 - TDA & HRARD - Dhaka
- 3. Annual Business Plan (Conducted by MD) - 02 Days (16 Hours) - 2024 - LOTTO - Savar
- 4. TQM (Total Quality Management) - 02 Days (16 Hours) - 2023 - Business Bee - Dhaka
- 5. Leadership Excellence by Mr. Ejazur Rahman - 02 Days (17-18 Feb) - 2020 - Mind Mapper - Dhaka
- 6. “Scale X: How the world Top Companies Have 10X Impact with less Stress” by Daniel Marcos - 01 Day (16 Nov) - 2019 - EO Learning Bangladesh - Dhaka
- 7. “Key Account Management Training” by Mr. Munir Khan - 06 Days (22-28 Nov) - 2019 - IMPRA Consulting, USA - Dhaka
- 8. “Effective Priority, Time & Stress Management” by Mr. Munir Khan - 01 Day (21 Nov) - 2019 - IMPRA Consulting, USA - Dhaka
- 9. “Profit, Cash Flow and Business Valuation” by Alan Miltz - 01 Day (25 Apr) - 2019 - EO Learning Bangladesh - Dhaka
- 10. How to negotiate the best sales by Mr. Munir Khan - 01 Day (30 Nov) - 2018 - IMPRA Consulting, USA - Dhaka
- 11. Win your most Difficult customers by Mr. Munir Khan - 01 Day (09 Nov) - 2018 - IMPRA Consulting, USA - Dhaka
- 12. Creative & Effective Selling Techniques by Mr. Razib Ahmed - 01 Day (2 Nov) - 2018 - $ SALES + - Dhaka
- 13. How to become a sales magnet by Mr. Munir Khan - 01 Day (01 Nov) - 2018 - IMPRA Consulting, USA - Dhaka
- 14. Business Analysis - 03 Days - 2018 - LOTTO - Dhaka
- 15. Advance Excel - 03 Days - 2018 - LOTTO - Dhaka
- 16. The Chosen One - 01 Day (17 Nov) - 2017 - B-Advancy - Dhaka
- 17. Effective Regional Training & Presentation Skills Course - 03 days (26-28 Mar) - 2014 - BATA GFS - Singapore
- 18. Convince: Workshop on “Using Modern Persuasion Theory in Professional Presentation.” - 01 day (20 Dec) - 2013 - JCI - Dhaka
- 19. Advanced Training & Facilitation Course-Advanced Retail Shop Manager Course - 03 days (1-3 April) - 2013 - BATA GFS - Singapore
- 20. Budgeting and Budget Control of the HR Function - 02 days (26-27 Mar) - 2012 - HR Kites & Octara - Dhaka
- 21. Talent Pipeline at Growth - 03 days (11-13 Mar) - 2012 - HR Kites - Dhaka
- 22. Creating ROI on HR Initiatives - 01 day (29 Nov) - 2011 - HR Kites & Octara - Dhaka
- 23. Supervisory Skill Development Training - 04 days (19-22 Oct) - 2011 - WARD - Dhaka
- 24. Industrial Relation and Worker Management - 01 day (27 Sep) - 2011 - TATA & Bureau Veritas - Dhaka
- 25. Training of Trainers (TOT) - 03 days (19-21 Aug) - 2011 - WARD - Dhaka
- 26. Future Leadership Program - 03 days (21-23 July) - 2011 - HR Kites - Dhaka
- 27. Nothing is Impossible, Impossible is Nothing - 01 day (30 May) - 2011 - Success Factory, Srilanka - Dhaka
- 28. Beyond Labor Laws a perspective from Head of HRs - 01 day (21 May) - 2011 - BSHRM - Dhaka, Bangladesh
- 29. Aids Challenges of the 21st Century-the RMG Sector - 01 day( 11 Dec) - 2010 - SCB & TSD - Dhaka
- 30. Aids Challenges of the 21st Century-the RMG Sector - 01 day( 17 Mar) - 2010 - SCB & TSD - Dhaka
- 31. How To Have Your Best Year Ever - 01 day (27 March) - 2010 - The Winners Circle Inc - America - Dhaka
- 32. Human Resources Management & Organizational Behavior - 03 days (14-16 June) - 2010 - GiZ & M&S - Dhaka
- 33. Workers’ Rights & Responsibilities - 04 days (7-10 June) - 2010 - GiZ & M&S - Dhaka
- 34. Social Compliance for Mid-Level Management - 01 day (6 June) - 2010 - GiZ & M&S - Dhaka
- 35. Training of Trainers - 03 days(5- 7 Apr) - 2009 - Continuing Education Center - Dhaka
- 36. Competency Based Training & Development - 01 day (11 July) - 2009 - BSHRM - Dhaka
- 37. Formation of Workers Participation Committee - 02 days (17-18 July) - 2009 - Awaj Foundation - Dhaka
- 38. Contingency Plan of Fire Fighting - 01 day - 2009 - Bangladesh Fire Service - Dhaka
- 39. Human Capital Management: Practices and Future Prospects - 01 day (8 Mar) - 2008 - Prothomalo-jobs.com - Dhaka
- 40. Customer Care Excellence - 03 days - 2007 - British Bangladesh Investment Group-UK - Dhaka
- 41. “Compliance in Garments Industries” - 01 day (25 May) - 2007 - Bdjobs.com - Dhaka
- 42. Managing change - 03 days (4-7 Apr) - 2005 - Dhaka Ahsania Mission - Dhaka