Md Faizan
DEKSTOP SUPPORT ENGINREER
Kalburgi
Summary
Driven Desktop Support Engineer with a proven track record at PROBOX INFOTECT PRIVATE LIMITED, adept in hardware troubleshooting and problem-solving abilities. Enhanced system performance and user satisfaction through strategic updates and effective issue resolution. Exhibits strong self-motivation and a patient demeanor, ensuring high levels of customer service and technical support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
DEKSTOP SUPPORT ENGINNER
Kavita IT Services
07.2023 - 07.2024
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Monitored systems in operation and quickly troubleshot errors.
- Troubleshoot Hardware and software issues and resolve.
Desktop Support Engineer
PROBOX INFOTECT PRIVATE LIMITED
05.2022 - 06.2023
- Optimized PC performance through regular updates, patches, and system upgrades.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
- Monitored systems in operation and quickly troubleshot errors.
Education
SYED BAREY PU COLLEGE OF SCIENCE
KALBURGI06.2021
Golden Burds Cambridge High School
Kalburgi 04.2001 -
Skills
Hardware troubleshooting
Certification
Diploma in Hardware Networking
Timeline
DEKSTOP SUPPORT ENGINNER
Kavita IT Services
07.2023 - 07.2024
Desktop Support Engineer
PROBOX INFOTECT PRIVATE LIMITED
05.2022 - 06.2023
Diploma in Hardware Networking
12-2021
Golden Burds Cambridge High School
04.2001 -
SYED BAREY PU COLLEGE OF SCIENCE
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