Md Ghalib
Patna Bihar
Summary
Proven Retail Sales Associate at PUMA, excelling in customer engagement and visual merchandising. Enhanced shopping experiences and drove sales through strategic promotional displays. Leveraged product knowledge and teamwork to maintain optimal inventory levels. Recognized for exceptional relationship building and sales reporting, contributing to a 20% increase in seasonal sales.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
7
7
years of professional experience
14
14
years of post-secondary education
Work History
Retail Sales Associate
PUMA
Patna
11.2018 - 06.2025
- Delivered exceptional customer service by assisting shoppers with product selections, enhancing their overall shopping experience.
- Maintained accurate inventory levels through regular stock checks and effective restocking, ensuring product availability for customers.
- Collaborated with team members to implement promotional displays, increasing product visibility and driving sales during peak seasons.
Education
Najam Mission School
Patna 01.2001 - 03.2015
Skills
- Customer service
- Product knowledge
- Visual merchandising
- Sales support
- Team collaboration
- Cash handling
- Sales reporting
- Training and mentoring
- Store maintenance
- Customer engagement
- Teamwork
- Relationship building
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Retail Sales Associate
PUMA
11.2018 - 06.2025
Najam Mission School
01.2001 - 03.2015