MD HUZAIFA
Karimnagar
Summary
To join a dynamic organization where I can utilize my expertise in hardware, software, and network troubleshooting to provide exceptional technical assistance and drive continuous improvement in support operations.
Overview
1
1
year of professional experience
Work History
Technical Support Associate
Tech Mahindra
Hyderabad
09.2024 - Current
- Documented technical issues and resolutions in ticketing system to enhance troubleshooting efficiency.
- Collaborated with team members to resolve complex technical problems effectively.
- Provided technical support to customers by identifying root causes and researching viable solutions.
- Ensured compliance with security policies and procedures to maintain organizational integrity.
Education
MBA - Finance
Anwar Ul Loom College of Business Management
Hyderabad09-2024
Degree in B.com - Computers
MS Degree Women's College
Hyderabad07.2022
XII - CEC
Trinity Junior College
Peddapalli03.2018
X - SSC
Hill Fort High School
Peddapalli04.2016
Skills
- Financial analysis
- Microsoft Office proficiency
- Issue resolution
- Technical troubleshooting
- Effective communication
- Basic programming knowledge
Hobbies and Interests
- Reading books
- Listening music
- Drawing
Projects
Employee Stress Level And It's Impact On Productivity, Team Lead, Stress can lead to fatigue, personality changes, withdrawal from others and a decrease in enthusiasm, all of which can significantly impact the productivity of company.
Personal Information
- Date of Birth: 06/17/2001
- Nationality: Indian
- Languages: Hindi, English, Telugu, Urdu.
Disclaimer
I hereby declare that the above given information is true to the best of my knowledge and belief.
Timeline
Technical Support Associate
Tech Mahindra
09.2024 - Current
MBA - Finance
Anwar Ul Loom College of Business Management
Degree in B.com - Computers
MS Degree Women's College
XII - CEC
Trinity Junior College
X - SSC
Hill Fort High School
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