MD IRFAN

• Joined forces with team to consistently deliver service that surpassed guest expectations.
• Boosted overall guest satisfaction by welcoming guests with a smile, eye contact, and friendly verbal greeting using their names.
• Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
• Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.

• Coordinated order taking to maintain smooth service operations.

• Assisted supervisors in floor coordination

• Maintained service standards during peak operations

• Supported inventory and daily operational procedures

Achievement: Successfully handled large sections while maintaining service quality under

pressure