MD IRSHAD

Experienced and dedicated employee with 11 years of customer service experience, specializing in phone and chat support. Skilled in addressing customer grievances and driving sales. Additionally, I have 8 years of experience in Event Management, ensuring smooth office operations and supporting organizational growth. Renowned for strong organizational skills and meticulous attention to detail. Ready to make a valuable impact as a committed team player within your organization.

• MSG Techno Alliance Pvt Ltd, 10/19/06 - 02/25/07, To deal with USA customers for selling medical care Insurance
• Lucent Technologies, 03/04/07 - 10/26/07, To deal with USA customers for selling Medical Care Insurance.
• Wizard Enterprise Private Limited, 11/01/07 - 08/17/12, Dialed in various campaigns in the USA & UK to sell various products and to book appointments with third parties.
• Oyster Magic, 10/2012, Dealt with clients and closed deals for marriage ceremonies.
• Teleperformance, 02/19/22, Worked in two different international processes, resolving customer issues for DoorDash and Amazon.

• Soft-spoken, debonair and disciplined.
• Pleasing personality.
• Ability to work with minimum supervision in a busy environment.
• Ability to do repetitive tasks accurately over longer periods.
• Efficient in instantaneously sorting out all kinds of customer service and product-related complaints.
• Excellent verbal and written communication skills in English.
• Adapting expertise to the changing environment.
• Diligent, target-centric and result-oriented.
• Strong interpersonal, communication, and follow-through skills.
• Knowledge of MS Word, Excel, PowerPoint, Photoshop, online internet work, etc.

• Father's Name: MD HADISH
• Date of Birth: 06/11/85
• Gender: Male
• Nationality: Indian
• Marital Status: Married
• Religion: Islam