MD MATHAR MOZAMMIL
Summary
Detail-oriented hospitality professional with expertise in cleaning chemicals, linen handling, and PMS software. Proven ability to analyze customer feedback and improve service delivery.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Management Trainee
Elivaas
Jaipur
08.2025 - Current
- Analyzed feedback from customers to suggest improvements in service delivery.
- Collaborated with team members to enhance customer service experiences.
- Learned company processes, procedures and employee role functions.
- Resolved customer issues efficiently to build loyalty.
- Enhanced leadership abilities through training and hands-on task completion.
Industrial Trainee
PULLMAN & NOVOTEL
New Delhi
07.2023 - 10.2023
- During the internship, responsibilities included maintaining cleanliness and hygiene in guest rooms and public areas, along with gaining hands-on exposure to laundry operations and inventory handling. Work involved supporting bathroom cleaning, linen management, and replenishing guest amenities as per hotel SOPs, while observing experienced staff to understand brand service standards.
- The internship provided exposure across Front Office through assisting with guest check-ins, check-outs, inquiries, and basic use of front office systems. In F&B Service, support included table setups, taking orders, food & beverage service, and assisting in banquet setups. Culinary experience focused on the bakery section, learning bread preparation, uses of baking equipment, maintaining hygiene, managing ingredient storage, and helping with dessert counter setup. This cross-department involvement strengthened operational understanding and teamwork skills.
- A hospitality organization providing accommodation and dining services.
Education
Bachelor of Science - Hospitality and Hotel Administration
INSTITUTE OF HOTEL MANAGEMENT, CATERING TECHNOLOGY & APPLIED NUTRITION
GOA 08.2022 - 04.2025
12th - BSEB
AMNOUR GOVERNMENT INTER COLLEGE
SARAN 04.2019 - 01/2021
10th - B.B.O.S
ISLAMIA UCHH VIDHALAYA
OLHANPUR 04.2018 - 01/2019
Skills
- Cleaning Chemicals & Safety Standards
- Linen Handling & Inventory Management
- Bed Making & Turndown Service Basics
- Housekeeping Trolly & Supplies
- PMS Software (Opera, IDS)
- MS Office (MS Excel, MS Word, MS PowerPoint)
- Attention to detail
- Effective communication
- Problem solving
Achievements And Activities
- Shortlisted & cleared multiple Management Trainee interview rounds along with ELIVAAS, HALDIRAM'S, and Rebel Foods during campus recruitment.
- Volunteered at G20 Gala Dinner, Pullman New Delhi (2023)
- Active participant in Swachh Bharat Abhiyan by IHM Goa (2022-24)
Languages
Hindi
First Language
English
Advanced
C1
Timeline
Management Trainee
Elivaas
08.2025 - Current
Industrial Trainee
PULLMAN & NOVOTEL
07.2023 - 10.2023
Bachelor of Science - Hospitality and Hotel Administration
INSTITUTE OF HOTEL MANAGEMENT, CATERING TECHNOLOGY & APPLIED NUTRITION
08.2022 - 04.2025
12th - BSEB
AMNOUR GOVERNMENT INTER COLLEGE
04.2019 - 01/2021
10th - B.B.O.S
ISLAMIA UCHH VIDHALAYA
04.2018 - 01/2019