MD NADEEM KHAN
BANKING AND FINANCE
GHAZIPUR,UP
Summary
Highly motivated and eager to learn new things. Strong motivational and leadership skills. Ability to produce best result in pressure situation. Excellent communication skills in written and verbal both. Ability to work as personal as well as in group.
Overview
9
9
years of professional experience
1
1
Certification
4
4
Languages
Work History
Branch Operations Manager (Deputy Manager )
HDFC BANK LTD.
Mohammdabad
08.2021 - Current
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Performed monthly compliance checks.
- Contributed to ongoing process improvements that led to increased efficiency across various aspects of branch operations.
- Trained employees on proper procedures and strategies to improve productivity.
- Monitored financial transactions to detect any suspicious activity or potential fraud.
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Improved branch efficiency by streamlining operations and implementing new processes.
Branch Operational Manager (Assistant Manager)
HDFC BANK LTD
Ghazipur, Uttar Pradesh
09.2019 - 08.2021
- Consistently met and exceeded production goals by providing client referrals to all lines of business; recognized as a Top Performer for two years.
- Coached tellers and platform staff along sales, service, and operational metrics, resulting in increases in measureable service standards and teller referrals.
- Balanced a cash vault on a daily basis, and managed daily operational standards related to new account opening, transactional processing, overdraft exposure, and internal ledger accounts.
- Implemented marketing redesign during rebranding, coordinating with both outside vendors, and sales and marketing managers.
- Provided onboarding coaching to new hires, and supplemented in-branch training related to the rollout of a new teller services
- Suspence account tracking on daily basis and fortnightly reporting to senior management regular basis.
Teller (Assistant Manager)
HDFC BANK LTD
GHAZIPUR, Uttar Pradesh
07.2018 - 09.2019
- Comprehensive knowledge and understanding of banking practices and procedures.
- Dedicated to providing customers with excellent service while making their business my top priority.
- Accurately and efficiently conduct all transactions established bank procedures.
- Proven ability to drive sales through exceptional customer service thereby actively contributing to the success of the branch.
- Excellent computer skills with solid working knowledge of applicable software programs.
- Demonstrated ability to process between X and Y customer transactions per hour with accuracy and professionalism.
- Strong track record of cross-selling bank services and products and making successful sales referrals.
- Valued team member willing to always go the extra mile for the success of the team.
- Able to communicate clearly with customers and resolve customer issues as they arise.
- Provides superior service while strictly adhering to company, regulatory and audit guidelines.
- Enhances customer satisfaction by developing solid professional relationships with diverse customers.
- Attendance record of reliably working flexible and extended hours to meet business needs.
- Demonstrated success in maintaining composure and a positive attitude while dealing with demanding customers
Trainee
HDFC BANK LTD
GHAZIPUR, Uttar Pradesh
07.2017 - 06.2018
- High levels of productivity to meet and exceed scorecard goals.
- Consistent reconciliation of cash and transactions to within the required balancing standards.
- Achievement of sales and referral targets by providing an outstanding customer service experience.
- Track record of reliable attendance and completion of work schedule requirements.
Education
Bachelor of Arts - ECONOMICS
SARVODAYA PG COLLEGE GHOSI
MAU, Uttar Pradesh08-2012
Intermediate - ARTS
KENDRIYA VIDYALAYA HPC
MORIGAON, Assam03-2009
High School - undefined
BAPUJI HIGH SCHOOL
MORIGAON, Assam05-2007
Skills
Communication and interpersonal skills
Ability to negotiate and resolve conflicts
Building commitment within the team
Problem Solving
Adaptability
Collaboration
Strong Work Ethic
Time Management
Critical Thinking
Self-Confidence
Handling Pressure
Leadership
Creativity
Operating Systems: WINDOWS, LINUX, DOS
Software: Ms office
Skilled at receiving and processing banking transactions
Strong mathematical skills
Attention to detail
Knowledge of proper cash handling procedures
Ledger balancing
Balance allocation
Cash drawer maintenance
Loan processing
Tax preparation
Petty cash management
Numeracy skills
Knowledge of financial principles and practices
Certification
itzen sem1, Asia Pacific college, 2009
Interests
Traveling
Listening to music
Fishing
Outdoor game/indoor game
Personal Information
- Passport Number: L3967071
- Date of Birth: 1991-07-20
- Gender: Male
- Nationality: India
- Marital Status: Married
- ID Type: Passport
- ID Number: L3967071
Professional Highlights
- Skilled at receiving and processing banking transactions
- Strong mathematical skills
- Attention to detail
- Knowledge of proper cash handling procedures
- Ledger balancing
- Balance allocation
- Cash drawer maintenance
- Loan processing
- Tax preparation
- Petty cash management
- Numeracy skills
- Knowledge of financial principles and practices
Awards
- Certificate of excellence contribution, 2018-2019
- Star service excellence award, 4 months
- Qualified Mission mangal award, 2 months
Personal data processing
I, MD NADEEM KHAN, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief, if given a chance, I can prove myself., 2025-12-22
Timeline
Branch Operations Manager (Deputy Manager )
HDFC BANK LTD.
08.2021 - Current
Branch Operational Manager (Assistant Manager)
HDFC BANK LTD
09.2019 - 08.2021
Teller (Assistant Manager)
HDFC BANK LTD
07.2018 - 09.2019
Trainee
HDFC BANK LTD
07.2017 - 06.2018
Bachelor of Arts - ECONOMICS
SARVODAYA PG COLLEGE GHOSI
Intermediate - ARTS
KENDRIYA VIDYALAYA HPC
High School - undefined
BAPUJI HIGH SCHOOL