MD RIZWANULLAH

Analyze sales data and market trends to make data-driven decisions and

adjustments to sales strategies.

 Established and nurtured key relationships with healthcare professionals,

OB/GYNs, and Pediatricians to drive referrals and increase customer base.

 Collaborating with the marketing team to create compelling sales collateral,

presentations, and promotional materials

 Conducting product Presentations And Educational Seminars to healthcare

professionals and potential clients.

 Managing and recruiting team of Relationship Executives, Area Sales Support

Executive and Paramedics Counselors to help them Achieve expected targets

and also direct interaction with referral clients

 Achieving Sales targets of the Centre including Final Sales order creation and

customer grievance handling

 Collaborating with cross-functional teams to streamline the sales process and

improve Customer Satisfaction.

 Achieving forecasting accuracy to allow for better planning and reporting.

 Build and maintain strong relationships with clients, including Expectant Parents,

Healthcare Professionals.

 Provide excellent customer service by Addressing Inquiries, Resolving Issues, and

ensuring client satisfaction throughout their entire journey with the company.

 Manage Client Accounts , including tracking their stem cell banking Contracts,

Payments, and any Special Requests or preferences they may have.

 Educate clients about the Benefits of Stem cell Banking, the Collection Process,

and the potential Medical Applications of stored stem cells.

 Ensure that all client Interactions and Transactions comply with industry

regulations and Company Policies.

 Assisting customers with Inquiries, Concerns, and Account Management related to stem cell banking.

 Maintaining a high level of Product Knowledge to provide accurate information

and guidance to clients.

 Processing customer orders and ensured Accurate Documentation for stem cell

storage and retrieval.

 Providing information to potential clients about the stem cell banking process

and benefits.

 Preparing and delivering presentations to Educate Clients on the importance of

stem cell banking and its benefits.

 Developing and maintaining Strong Relationships with Clients to drive customer

Loyalty and Retention.