Results-driven MBA graduate from Jamia Millia Islamia, Delhi, with a solid foundation in marketing, entrepreneurship, and operational strategy. Proven expertise in communication, client relations, and data-driven decision-making. Demonstrated success in training, business development, and leading large teams. Seeking an Operations management role to propel business growth and foster innovation.
Overview
4
4
years of professional experience
4
4
Languages
43
43
years of post-secondary education
Work History
Trainer- Banking, Finance and Entrepreneurship
The National Institute for Entrepreneurship and Small Business Development
Noida
08.2024 - Current
Conduct training sessions on Banking, Financial Inclusion, and Financial Accounting for IIBF participants, which helps me learn how to explain difficult topics in a simple and clear way.
Deliver sessions on Entrepreneurship, Business Development, and Opportunity Identification for DGR participants, helping me understand the business needs and challenges of retiring defense personnel.
Have trained more than 1500 participants of IIBF and DGR, which teaches me that adapting content to different backgrounds leads to better learning outcomes.
Answer real-time questions during sessions, improving my subject knowledge and confidence in handling doubts instantly.
Work closely with other trainers to improve session content and delivery, which shows me the value of teamwork and sharing best practices.
Use practical examples and case studies in training, helping me see that real-life stories keep learners more interested and make concepts easier to remember.
Operations Intern
NIESBUD
Noida
07.2024 - 09.2024
Conducted approximately 100 training programs under DGR, IIBF, and Entrepreneurship-cum-Skill Development Programs (ESDPs) supported by Hindustan Aeronautics Limited (HAL) through CSR initiatives, which helped me understand how large-scale training programs are planned and executed.
Prepared and managed over 80 IIBF training batches, gaining experience in coordinating schedules, content, and participant communication efficiently.
Coordinated with industry-specialist trainers in domains like Finance, Banking, and Entrepreneurship, learning the importance of expert-led content and stakeholder collaboration in training quality.
Assisted in drafting post-program reports that highlighted operational achievements and areas for improvement, improving my skills in performance tracking and analysis.
Handled administrative and data entry tasks, which strengthened my abilities in accuracy, time management, and documentation in an institutional setup.
BDA Sales Intern
Skillarena
Remote
12.2023 - 02.2024
Participated in sales meetings and client presentations, gaining practical exposure to real-time sales processes and improving my understanding of customer behavior and decision-making.
Employed strong communication skills to negotiate with a diverse clientele, which helped me build confidence and adaptability in handling objections and closing deals.
Developed in-depth knowledge of company products and services, enabling me to engage in clear and convincing conversations with both prospects and existing clients.
Delivered customized presentations that addressed individual client needs, achieving an average conversion rate of 30%, which strengthened my skills in targeted selling and result-oriented communication.
Operations and Production Research Executive
Rosefeel Impex Pvt. Ltd.
Bahadurgarh
09.2021 - 07.2023
Spearheaded retail and manufacturing operations for rexine products, gaining hands-on experience in managing daily workflows in a fast-paced production environment.
Managed a manufacturing unit of over 70 employees, ensuring timely delivery of high-quality products to leading footwear companies, which strengthened my team management and process supervision skills.
Built and maintained strong client relationships with reputed brands like Relaxo and Walkaroo, learning the value of trust, timely communication, and service consistency in client retention.
Maintained high operational efficiency and product quality, aligning production with industry standards and customer expectations, which improved my attention to detail and quality control capabilities.
Education
MBA - Operations And Entrepreneurship
Jamia Millia Islamia
Delhi
04.2001 - 05.2025
Bachelor of Commerce - Commerce
Maulana Azad National Urdu University
Hyderabad
04.2001 - 10.2020
Intermediate - I.sc
Niteshwar College
Muzaffarpur, Bihar
04.2001 -
Matriculation - Ssc
DM Academy, Bagaha
04.2001 -
Skills
Timeline
Trainer- Banking, Finance and Entrepreneurship
The National Institute for Entrepreneurship and Small Business Development
Senior Project Executive at Indian Institute of Entrepreneurship (under the Ministry of Skill Development and Entrepreneurship, Govt of India)Senior Project Executive at Indian Institute of Entrepreneurship (under the Ministry of Skill Development and Entrepreneurship, Govt of India)