Md Salimuddin
Imphal
Summary
Dynamic Room Service Server at Salimuddin, adept at enhancing guest experiences through exceptional service and effective communication. Proven expertise in managing orders and payments with precision, while maintaining high hygiene standards. Recognized for strong teamwork and active listening, ensuring timely delivery of quality meals and resolving guest concerns efficiently.
Polite Room Service Server with commitment to achieving exceptional customer service.
Overview
2
2
years of professional experience
2021
2021
years of post-secondary education
Work History
Room Service Server
Salimuddin
Imphal
05.2021 - 07.2023
- Delivered food and beverages to guest rooms promptly and courteously.
- Managed room service orders through a digital ordering system efficiently.
- Collaborated with kitchen staff to ensure accurate and timely order preparation.
- Handled payment transactions securely and accurately during order completion.
- Checked all orders prior to delivering them to guest rooms for accuracy and quality control purposes.
- Took telephone orders, billed items to rooms and communicated orders to kitchen.
- Answered guest questions related to pricing and food and beverage ingredients.
- Resolved guest concerns and issues quickly and effectively.
- Attended staff meetings regularly in order to stay informed about new menu offerings or changes in policy.
- Maintained clean, neat and professional uniform to promote positive corporate image.
- Prepared silverware roll-ups, took out trash and washed dishes.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Collaborated with other departments in order to ensure that high-quality products are delivered on time.
- Maintained an organized and efficient work environment by restocking supplies and cleaning equipment.
Education
N.Tomchou Higher Secondary Education, Mayang Impha, Manipur.
Imphal , India Skills
- Team collaboration
- Food safety
- Guest service
- Call reception
- Cleanliness maintenance
- Professional attitude
- Request management
- Strong customer service
- Hygiene standards
- Table setting
- Supply restocking
- Active listening
- Table setting arrangements
- Safe food handling
- Check payment processing
- Written communication
Languages
Manipuri
First Language
Hindi
Beginner (A1)
A1
English
Beginner (A1)
A1
Timeline
Room Service Server
Salimuddin
05.2021 - 07.2023
N.Tomchou Higher Secondary Education, Mayang Impha, Manipur.