MD SAQLAIN ANWAR ANSARI
R-227 1st Floor Sir Sayed Road Jamia Nagar New Delhi
Summary
Responsible Senior Supervisor, passionate about delivering outstanding quality and service. Offering 6 years of experience in industry with history of recognition for performance.
Overview
9
9
years of professional experience
Work History
Senior Supervisor
Walko Qsr Company Pvt Ltd
New Delhi
07.2020 - Current
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Mange daily basis sales, Inventory, Indent in, indent out, reports
- Mail daily wise Dashboard report to management and Excel sheet reports
- Expertly delegated daily tasks to team members for maximised operational efficiency
- Implemented an innovative scheduling system, maximizing staff utilization and customer service levels
- Liaised with senior management to report on departmental achievements and areas for further development
- Managed inventory control, reducing waste by 30% through strategic planning and regular audits.
- Provided leadership and guidance to a team of 4 employees.
Team Member
Shivanta Agro Food Pvt Ltd
New Delhi
02.2016 - 04.2020
- Worked hard to learn all required tasks quickly to maximize performance
- Analyzed customer feedback to identify areas for improvement, contributing to strategies that enhanced service quality
- Calculated costs with exceptional math's abilities
- Identified areas of health and safety improvement to maintain safe and secure customer environments
- Maximized customer satisfaction by quickly addressing and resolving complaints with service
Education
Bachelor of Arts -
I.G.N.O.U
HOOGHLY01.2018
Certificate of Higher Education - science
T.PS Collage
Patna, BR01.2015
10th - Science
B.M.G.H.V
Hooghly01.2013
Skills
- Documentation and control
- Advance Excel
- Power BI
- Presentation design
- Case investigation
- Complaint resolution
- Written and verbal communication
- Credit and collections
- Staff management
- Motivational leadership style
- Data management
- Sales strategies
Timeline
Senior Supervisor
Walko Qsr Company Pvt Ltd
07.2020 - Current
Team Member
Shivanta Agro Food Pvt Ltd
02.2016 - 04.2020
Bachelor of Arts -
I.G.N.O.U
Certificate of Higher Education - science
T.PS Collage
10th - Science
B.M.G.H.V
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