MD SHOAIB ALI KHAN
Bangalore
Summary
Experienced Inside Sales Account Executive with background in managing client accounts, fostering customer relationships, and driving sales growth. Strengths include strategic product positioning which includes Enterprise selling alongside SaaS licensing, negotiation skills, and ability to deliver innovative solutions based on customer needs. Proven track record of achieving targets and increasing market shares through effective account management strategies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inside Sales Account Executive 3
Dell Technologies
Bangalore
04.2025 - Current
- Responsible for identifying and researching the patterns and trends in customer sales data to identify audience segments to upsell Dell products for Global Commercial R&D Client.
- Responsible for looking after SaaS licensing and managing their renewals like (Microsoft, VMware, SUSE, CrowdStrike, McAfee, Red Hat, Trelix, Nvidia, Absolute, Rubrik Oracle, Autodesk etc).
- Serving as the exclusive point of contact for fulfilling client requirements across diverse regions, primarily managing clients from India, the USA, Australia, Malaysia, and Singapore.
- Leading collaboration efforts with the Field Sales Team to improve market coverage.
- Enabling company growth by proactively cold calling leads and building extensive network of commercial clients.
- Analyzing significant financial data to identify any roll over accounts and mitigate the risk of escalations from these accounts.
- Understanding the client's business needs and offering apt solutions, providing End to End Solutions to Business (Apex, Network, Storage, Servers, Client machines and SaaS selling).
- Providing information about Digital, Security, IT and Workforce transformation.
- Keeping clients updated on latest relevant deals by sending targeted newsletters using company CRM software.
- Delivering professional presentations and used optimum sales techniques to consistently meet sales quotas.
- Economic value calculating and capturing Opportunity.
- Maintaining relationships with customers by providing ongoing support, information and guidance.
- Integrating data into Salesforce application.
- Create dashboards using Tableau to showcase my business performance.
Inside Sales Account Executive 2
Dell Technologies
Bangalore
11.2024 - 03.2025
Inside Sales Account Manager 2
Dell Technologies
Bangalore
10.2024 - 11.2024
Inside Sales Account Manager 1
Dell Technologies
Bangalore
10.2021 - 10.2024
Inside Sales Representative 1
Dell Technologies
Bangalore
09.2019 - 10.2021
- Responsible for identifying customer buying behavior, understand customer's business, analyze the share of wallet and upsell Dell Products for SMB R&D client.
Inside Sales Representative
Collabera Technologies
Bangalore
05.2016 - 05.2018
- Evaluated, analyzed and Acquired clients in SMB ACQ business engine.
- Surveying on Client's infrastructure and Account Intelligence.
- Generated sales by prospecting leads, cold calling and closing deals.
- Cold-called prospective customers to build relationships.
- Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
- Demonstrated strong communication and time management skills to meet and exceeded sales targets.
Sales & Marketing Executive
Aslam Architects and Interior Designers Pvt Ltd
Bangalore
05.2015 - 02.2016
- Maintaining client database.
- Co - ordinating with channel partners.
- Marketing the projects via E-Commerce.
Education
Bachelors of Business Management -
Kristu Jayanti College
Bangalore01.2017
Pre-University -
St Joseph's College
Bangalore01.2012
Skills
- SaaS licensing and renewal management
- Software maintenance and upgrades
- Tableau and Salesforce proficiency
- MS Office Suite expertise
- Google Analytics
- Sales forecasting and pipeline management
- Customer relationship management
- Data analysis and reporting
- Sales presentations and closing deals
- Objection handling and relationship building
Certification
- VSP Foundation
- Windows Server 2025 Fundamentals and Windows Server 2025 Foundation Level
- Windows 11 Basics and Windows 11 Foundation Level
- Windows 11 - Copilot PC+
Accomplishments
A,B and C certificate in NCC (hosted by the Indian Army)
Within Dell Technologies
- Director's Club Winner Q2FY20
- Director's Club Winner Q1FY20
- Director's Club Winner Q4FY19
- Soaring Performance FY23
- FY22 Biggest year of performance
- Director's Club Winner Q3FY20
- Top Performer - H1FY25 in APJC
- Top Performer H2FY23 in APJ
Personal Information
- Nationality: Indian
- Marital Status: Single
Avocations
- Travel
- Collecting Antique Items (Watches, Coins, Vintage items)
- Volunteering
- Strength Training
Affiliations
- Professional & Personal Balance
- Continuously developing new skills
- Physical & Mental Well-being
- Social & Solitary Activities
Multilingual Abilities
Hindi
First Language
English
Proficient (C2)
C2
Tamil
Beginner
A1
References
References available upon request.
Timeline
Inside Sales Account Executive 3
Dell Technologies
04.2025 - Current
Inside Sales Account Executive 2
Dell Technologies
11.2024 - 03.2025
Inside Sales Account Manager 2
Dell Technologies
10.2024 - 11.2024
Inside Sales Account Manager 1
Dell Technologies
10.2021 - 10.2024
Inside Sales Representative 1
Dell Technologies
09.2019 - 10.2021
Inside Sales Representative
Collabera Technologies
05.2016 - 05.2018
Sales & Marketing Executive
Aslam Architects and Interior Designers Pvt Ltd
05.2015 - 02.2016
Bachelors of Business Management -
Kristu Jayanti College
Pre-University -
St Joseph's College
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