Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Md Waseem Uddin

Customer Support Executive
Hyderabad
Md Waseem Uddin

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

3
years of professional experience
1
Certification

Work History

VERIZON
Hyderabad

Customer Service Professional
03.2023 - 03.2024

Job overview

  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Streamlined call center operations for improved efficiency and reduced wait times.
  • Surpassed performance goals by approaching interactions with resourcefulness, organization, and customer-centric solutions.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.

SAMSUNG
Hyderabad

Sales and Customer Support Associate
02.2021 - 02.2022

Job overview

  • Worked varied hours to meet seasonal and business needs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Greeted customers and offered assistance for increased customer satisfaction.

Education

SWAMI RAMANANDA TEERTH MARATHWADA UNIVERSITY
Nanded, Maharashtra

Bachelor Of Commerce from Bcom Computers
03.2019

University Overview

Skills

Quality assurance

Certification

Sales Essentials Certificate

Timeline

Customer Service Professional
VERIZON
03.2023 - 03.2024
Sales and Customer Support Associate
SAMSUNG
02.2021 - 02.2022
SWAMI RAMANANDA TEERTH MARATHWADA UNIVERSITY
Bachelor Of Commerce from Bcom Computers

Similar Profiles

CREATE PROFILE
Md Waseem Uddin Customer Support Executive