Summary
Overview
Work History
Education
Skills
Certification
Languages
PERSONAL DETAILS
Timeline
Hi, I’m

MD ASAD ANSARI

New Delhi

Summary

Hardworking and passionate job seeker with strong organizational and Mandarin language skills eager to secure entry-level in Customer Success, Sales or Business Development position. Ready to help team achieve company goals.

Having 2+ years of full time experience in Customer Success, Sales/Business Development and Anti-Money laundering expert. Apart from this I have 5+ years of experience in working as a freelance Mandarin language translator and Interpreter in various organization.

Having a dynamic work experience, I can easily adapt to the role I am given.

I am a team player, a enthusiastic person eager to contribute to team success through hard work, attention to detail and excellent organizational skills. . Motivated to learn, grow and excel in Customer Success, Sales/Business Development.

Overview

1
year of professional experience
1
Certification

Work History

WAVE BL
New Delhi

Team Lead (Customer Success)
01.2022 - Current

Job overview

WAVE BL is a blockchain-based digital courier platform (SaaS) that mirrors the traditional process for transferring original paper documents ⁠— electronically. Our solution enables instant, encrypted and authenticated transfer of Bills of Lading and other unique digital documents. WAVE BL is in collaboration with top shipping lines eg: MSC, ONE, HPAG, ZIM, CMA-CGM, COSCO etc.

  • Currently working as Team Lead (Client Onboarding) China, MENA region. (May 2022 - till date)
    I was promoted to Team lead (Client Onboarding) by Head of Customer success Mr. Yoni Gancz. I am handling client onboarding from China & MENA region.
    Key Highlights :
     Managed the end to end setting up of entire Client onboarding from China & MENA region. Working closely with different shipping lines who have opted our platform and switched to Electronic Bill of lading from Paper Bill of lading. (eg: MSC, ONE, HPAG, ZIM, CMA-CGM, COSCO )
     Key stake holder in ensuring the building and successful operation of WAVE BL in China by doing WEBINARS in different parts of China with MSC China, ZIM China, COSCO on the use of eBL. The use of Electronic Bill of Lading (the whole process was in Chinese language, which has successfully utilized my Chinese language proficiency). Currently handling all the clients onboarding from China. Ensuring their Onboarding over sessions on daily basis. (the sessions/process is in Chinese language).
     Managing a team 7 Customer support executives, helping them in day to day basis in solving the issue clients are facing over Chats/tickets while using our platform/in transferring EBL.
     The day to day work is done by help of different SaaS (software as a service) : Salesforce, Jenkins, Jira, Confluence, ChargeBee and Slack (Full proficiency of these software)
     Planned and executed the different pricing model for China market.

 Generate Sales lead, giving them DEMO sessions regarding our software.

  • Chinese language translator/interpreter -Client success (January 2022-May 2022)
    Key Highlights :
     Worked as Chinese language interpreter in session for Chinese clients.
     My role also include solving Chats/tickets from China in Chinese language

AXA Business Service
Banglore

Senior Executive - Mandarin Laguage
06.2021 - 01.2022

Job overview

Worked as Senior Executive Mandarin Compliance for AXA Business Services in AXA Hong Kong team.
My role included Process lead, online due diligence reports, Sanctions screening for potential risk of ORAC, AML, KYC & Financial Frauds for China, Taiwan, Hong Kong customers, cooperates, vessels & cargos who get an insurance from AXA Hong Kong. My role also required translation/ interpretation assistance for these work.

Sprinklr Pvt.ltd
New Delhi

Mandarin Language Quality Analyst (FREELANCE)

Job overview

  • Worked for Sprinklr Pvt.ltd, Gurugram (hiring company was ZURU, Banglore) as Mandarin language Quality Analyst (Q.A), checking and Q/A the work of the translators and maintaining the quality of the 2 project, Project- “review and categorization and translation project of customers of China for Dell”.
  • Worked for Sprinklr Pvt.ltd, Gurugram (Hiring company : JSquad) as Mandarin language translator on “review and categorization and translation project of customers of China ”.

Mavenmagnet Research Pvt.Ltd
Mumbai

Market Research Executive (Mandarin Language)

Job overview

Did a 1 month paid Internship with Mavenmagnet Research Pvt.Ltd., Mumbai in the market research domain as a Researcher for China market.



Ministry of Defence, India
New Delhi

Mandarin Language Annotator (FREELANCE)

Job overview

Worked for Ministry of Defence (hiring company was-Cogknit Semantics Pvt.ltd, Bangalore) as a Linguist for Mandarin Speech and Language Technology Development on retainership basis.

Annotating the data and translating it into English language from Mandarin.


Directorate of Revenue Intelligence (DRI), Ministry of finance, GOI
New Delhi

Mandarin Language Translator (FREELANCE)

Job overview

Worked for Directorate of Revenue Intelligence (DRI), Department of Revenue, Ministry of Finance. Translated legal documents for DRI which was on high profile gold smuggling case, where the gold was smuggled from China. ge.

TRIDINDIA IT Translation Service Pvt.Ltd
New Delhi

Mandarin Translator (FREELANCE)

Job overview

  • Translated 5 summary report books of National Shanghai Centre for New Drugs Safety Evaluation and Research and Shanghai Innostar Bio-Tech Com.Ltd
  • Translated the Jingdong (JD.com) Digital Technology Company Prospectus book for Indian research market
  • Worked as a Chinese-English translator
  • Translated a long Presentation file of People Republic of China—“Engery Transformation and 14th Five-year Power Planing Study, 能源转型与十四五电力规划研究” from Chinese to English


Beijing Universal Music and Translation Company.Ltd
Beijing

Mandarin Translator Translator (FREELANCE)

Job overview

  • Translated a book named- ‘the study for sediment transport’ from Chinese-English
  • Translated another book named- “推移质运动统计理论” by 韩其为 (Hanqi Wei) from Chinese to English (translated both volume-1 and 2).

Parikh Info. Solutions Pvt.Ltd
MUMBAI

Mandarin Translator (FREELANCE)

Job overview

  • Worked for Parikh Info. Solutions Pvt.Ltd Mumbai and translated “Safety data measure books” of using different chemicals of Viswaat Chemicals Limited, India’s leading chemical making company based in Mumbai from English to Mandarin.

SuccessGLO
Singapore

Mandarin Language Expert (FREELANCE)

Job overview

Worked as a freelance Mandarin language expert and successfully translated documents from Mandarin to English.

Usage of tools: Plunet, SDL Trados

Arbor Pharmaceuticals
Pune

Mandarin Interpreter (FREELANCE)

Job overview

  • Worked in this company for calling surveys and dealing with chinese clients as a freelance Chinese interpreter and translator.

Anuvaad Translations
New Delhi

Mandarin Language Translator (FREELANCE)

Job overview

  • Worked as Chinese,
  • Translated opening speech of Indian Businessmen from English to Chinese who was going to China.

Uni-Mrkt Pvt.Ltd
GURUGRAM

Mandarin Language Expert (FREELANCE)

Job overview

Worked as Mandarin language expert did calling Cold calls, survey calls to different Chinese Universities in Beijing and Tianjin for some market surveys.

Education

Jawaharlal Nehru University
New Delhi, India

Bachelor of Arts from Chinese Studies
08.2020

University Overview

B.A (Hons.) in Chinese language from Jawaharlal Nehru

university, New Delhi, 110067.

[Specialisation in Chinese language

Interpretation+simultaneous interpretation, translation,

Chinese language literature, culture and history, India-China

relation, Chinese linguistic history, Research in Chinese

language translation]

HanBan
Beijing, China

Diploma from Chinese Language Proficiency
09.2019

University Overview

Issuing organisation 汉考国际教育科技(北京)有限公司

(CTI) Chinese Testing International Co.,Ltd

[242 marks out of 300]

Jawaharlal Nehru University
New Delhi, India

Diploma from Turkish Language
05.2019

Financial Crime Academy, USA
New York, USA

No Degree from Anti-Money Laundering

University Overview

Completed the course offered by Financial Crime

Academy, USA. Instructor: Mr. Florian Haufe (Compliance

and Anti-Financial Crime Expert).

The Course include AML Essentials: Anti Money

Laundering, KYC, Customer Due Diligence (CDD),

Enhanced Due Diligence (EDD), Risk-based approach

(RBA), AML risk assessment, Politically exposed persons

(PEP’s) and Compliance.

Skills

  • Full proficiency in Customer relationship management (CRM) Software such as : Salesforce Jenkins, Jira, Confluence, ChargeBee
  • Fully proficiency is

TECHNICAL SKILLS :

  • Computer operations
  • Applications: Google Sheet, MS Word, MS Power Point, MS Excel, Pages, Numbers, Internet operations and knowledge

Certification


  • HSK level- 4 汉语⽔平考试四级 certified
  • Anti Money laundering specialist (AMLS)

Languages

Chinese (Mandarin)
English
Hindi
Chinese (Cantonese)
Turkish

PERSONAL DETAILS

Name: MD. ASAD ANSARI

Languages Known: Chinese, Hindi, English and Turkish

Present Address: House no-92B/3, South Delhi, New Delhi-110067, INDIA

Nationality: Indian

Timeline

Team Lead (Customer Success)

WAVE BL
01.2022 - Current

Senior Executive - Mandarin Laguage

AXA Business Service
06.2021 - 01.2022

Mandarin Language Quality Analyst (FREELANCE)

Sprinklr Pvt.ltd

Market Research Executive (Mandarin Language)

Mavenmagnet Research Pvt.Ltd

Mandarin Language Annotator (FREELANCE)

Ministry of Defence, India

Mandarin Language Translator (FREELANCE)

Directorate of Revenue Intelligence (DRI), Ministry of finance, GOI

Mandarin Translator (FREELANCE)

TRIDINDIA IT Translation Service Pvt.Ltd

Mandarin Translator Translator (FREELANCE)

Beijing Universal Music and Translation Company.Ltd

Mandarin Translator (FREELANCE)

Parikh Info. Solutions Pvt.Ltd

Mandarin Language Expert (FREELANCE)

SuccessGLO

Mandarin Interpreter (FREELANCE)

Arbor Pharmaceuticals

Mandarin Language Translator (FREELANCE)

Anuvaad Translations

Mandarin Language Expert (FREELANCE)

Uni-Mrkt Pvt.Ltd

Jawaharlal Nehru University

Bachelor of Arts from Chinese Studies

HanBan

Diploma from Chinese Language Proficiency

Jawaharlal Nehru University

Diploma from Turkish Language

Financial Crime Academy, USA

No Degree from Anti-Money Laundering
MD ASAD ANSARI