Md Asif Iqbal

Work History

BEDOFF Pvt. Ltd.

03.2021 - Current

Headed off issues and proactively implemented plans and actions to mitigate.
Managed relationships with executive sponsors and key client team members at required levels in organization.
Tracked and supported delivery of partner-facing support operations, reported metrics, managed escalation and optimized client experiences.
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Collected and aggregated data to identify problems or trends, such as turnaround time and issues with physician offices.
Executed and devised business development strategies to attract and acquire new clients using content marketing, cold-calling and networking.
Supported projects with advanced skills in document management, customer relations and reporting.

OYO

03.2019 - 11.2020

Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
Improved account management by predicting potential competitive threats and outlining proactive solutions.
Increased visibility and accountability into key forecast accuracy metrics by identifying sources of error and developing mitigation plans.
Reviewed historical sales trends, researched demand drivers and prepared forecast data to develop statistical forecast models and evaluate forecast results.
Coordinated cross-functional research activities to reconcile significant variances and refine forecast models.
Led collaboration meetings with key account managers and analysts to discuss prior month's forecast accuracy and asses upcoming forecasts.
Negotiated annual contracts and agreements with suppliers for business growth.

247.ai

06.2017 - 08.2018

Initiated market research studies and analyzed findings.
Reviewed marketing department's monthly analysis of customer acquisition data and campaign performance and made recommendations for improvement.
Analyzed third-party data and investigated new growth opportunities.
Developed and retained strong rapport with multiple high-value clients.
Monitored user behavior and lead generation.
Executed plans and initiatives to increase efficiency.
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.