Summary
Overview
Work History
Education
Skills
Personal Information
Internshipdetails
Mailingaddress
Extracurricular Activities
Disclaimer
Languages
Languages
Timeline
Generic
MD EJAZ AHMAD

MD EJAZ AHMAD

KOLKATA

Summary

Looking for a managerial professional in health care sector and other sector, where I can explore my skill sets and bring them to effective use for achieving the organizational objectives by providing the clients and customers with professional and efficient service.

Overview

9
9
years of professional experience

Work History

Senior Operation Manger

Apollo health and Lifestyle (Apollo Dialysis Pvt.Ltd)
Hyderabad
11.2023 - Current

Reporting to the COO, Operations; the key accountabilities are:

-Handling patients' details, patient's

& staff scheduling, and supervision

of equipment and inventory.

- Direct, supervise and evaluate

work activities of

medical, technical, clinical, service,

maintenance, and other personnel.

Maintain communication between

governing boards, medical staff,

and department heads by

attending board meetings and

coordinating interdepartmental

functioning.

- quality standards.

  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Monitored staff performance and addressed issues.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Enhanced customer satisfaction through the development of a customer service excellence program. Etc

Operation Manager

Jeevan Jyoti Multispecialty Hospital
Prayagraj
09.2023 - 11.2023

Operation Manager

Narayan Medical College and Hospital
Jamuhar Rohtas
01.2023 - 08.2023

Regional Manager cum Centre Manager

DCDC Health Service Pvt Ltd. (Dialysis Service provider)
New Delhi
08.2018 - 01.2023

Billing In charge cum floor manager

Sharma multispecialty hospital
Udaipur
05.2017 - 06.2018

Floor manager

Suraksha diagnostic Pvt.Ltd
Kolkata
12.2015 - 04.2017

Education

P.G DIPLOMA IN JOURNALISM AND MASS COMMUNICATION -

PATNA COLLEGE, PATNA UNIVERSITY

BACHELOR IN HOSPITAL MANAGEMENT(Hons)/ W.B.U.T/MAKAUT -

NSHM COLLEGE OF MANAGEMENT AND TECHNOLOGY, KOLKATA (W.B.U.T)

XII (COMMERCE)/ B.S.E.B BOARD -

S.B.R COLLEGE, BARH(PATNA)

X / B.S.E.B BOARD -

AGWANGPUR HIGH SCHOOL, BARH(PATNA)
01.2008

Skills

  • Strong commitment towards work responsibility and ethics
  • Excellent verbal and written communication skills
  • Experience in leading, motivating, and supporting staffs
  • Operations Management
  • Performance Management
  • Business Development
  • Policy Implementation
  • Business Administration
  • Schedule Preparation
  • Staff Training and Development
  • Verbal and written communication
  • Time Management
  • Customer Relationship Management (CRM)
  • Budget Control

Personal Information

  • Father's Name: Late Md Mahmood Alam
  • Date of Birth: 11/15/93
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married
  • Passport No: Y7091146

Internshipdetails

  • Jabalpur Hospital and Research centre, Jabalpur (M.P)-55 days
  • Ruban Emergency Hospital Patna-30 Days
  • Needs NGO on Rural Health Mission project-3 Months

Mailingaddress

Md Ejaz Ahmad, PO=BARUIPUR, 24 SOUTH PARGANA, KOLKATA=700145

Extracurricular Activities

Certificate in Computer Fundamentals (Ms-Office, Ms-WORD, Ms-Excel & PowerPoint & Internet), Ms-Access

Disclaimer

I hereby declare that all information provided here is true and correct to the best of my knowledge.

Languages

English, Hindi, Urdu, Bengali

Languages

Hindi
First Language
English
Proficient
C2
Urdu
Intermediate
B1
Bengali
Elementary
A2

Timeline

Senior Operation Manger

Apollo health and Lifestyle (Apollo Dialysis Pvt.Ltd)
11.2023 - Current

Operation Manager

Jeevan Jyoti Multispecialty Hospital
09.2023 - 11.2023

Operation Manager

Narayan Medical College and Hospital
01.2023 - 08.2023

Regional Manager cum Centre Manager

DCDC Health Service Pvt Ltd. (Dialysis Service provider)
08.2018 - 01.2023

Billing In charge cum floor manager

Sharma multispecialty hospital
05.2017 - 06.2018

Floor manager

Suraksha diagnostic Pvt.Ltd
12.2015 - 04.2017

P.G DIPLOMA IN JOURNALISM AND MASS COMMUNICATION -

PATNA COLLEGE, PATNA UNIVERSITY

BACHELOR IN HOSPITAL MANAGEMENT(Hons)/ W.B.U.T/MAKAUT -

NSHM COLLEGE OF MANAGEMENT AND TECHNOLOGY, KOLKATA (W.B.U.T)

XII (COMMERCE)/ B.S.E.B BOARD -

S.B.R COLLEGE, BARH(PATNA)

X / B.S.E.B BOARD -

AGWANGPUR HIGH SCHOOL, BARH(PATNA)
MD EJAZ AHMAD