Md. Harun Ur Rashid
Dhaka
Summary
Seasoned corporate professional with over 15 years of experience in strategic thinking and analytical decision-making. Committed to fostering collaboration and inclusivity while developing talent and ensuring alignment across teams. Demonstrated ability to take ownership of initiatives, drive focused actions, and cultivate a culture of shared understanding to achieve organisational goals.
Overview
24
24
years of professional experience
Work History
Industrial Relations & HR Policy Expert
Grameenphone Ltd.
04.2023 - Current
- Led industrial relations by managing relationships with employees, unions, and stakeholders, resolving workplace disputes and grievances to foster a collaborative work environment.
- Develop, review, and govern HR policies, procedures, and frameworks to support business objectives and consistent people practices.
- Ensured compliance with labour laws, regulatory requirements, and organisational policies, mitigating legal and employee relations risks.
- Drove employee engagement and shaped organisational culture through policy guidance and effective communication, supporting change initiatives and governance.
- Represented organisation before government authorities, regulatory bodies, and labour courts, fostering constructive external stakeholder engagement.
Business Partner & Circle HR, P&O
Grameenphone Ltd.
09.2016 - 04.2023
- Developed talent supply pipeline strategies to attract and retain skilled candidates, resulting in a stronger candidate pool
- Facilitated HR policy changes to ensure compliance and support organisational effectiveness during transitions
- Promoted employee engagement initiatives to strengthen workplace culture and collaboration
- Enhanced organisational effectiveness through targeted process improvements, leading to streamlined operations
- Increased operational efficiency through process optimisation
- Managed HR operations to ensure smooth daily functions
Security Risk & Expat operation
Grameenphone Ltd.
07.2012 - 09.2016
- Liaised with government and non-government agencies to streamline expat operations
- Managed work permits, visas, and security clearances for expats and consultants, ensuring compliance with regulations
- Coordinated recruitment and onboarding for expats and consultants, facilitating smooth transitions
- Managed inventory levels to ensure stock availability and accuracy
Fleet maintenance Unit
Grameenphone Ltd.
10.2011 - 06.2012
- Coordinated fleet maintenance activities, enhancing operational continuity and minimising downtime.
- Operated vehicle management system, tracking maintenance schedules to optimise fleet utilisation and reduce service disruptions.
- Conducted data analysis for regular vehicle maintenance to identify service needs.
- Captured and analysed data to support operational decision-making.
- Prepared, analysed and presented comprehensive reports to management on monthly and ad-hoc basis, facilitating informed decision-making.
- Assessed vendor performance metrics, ensuring quality service delivery and supporting strategic supplier partnerships.
- Sourced new vendors and facilitated agreement signing to expand supplier options.
Fleet Operation center
Grameenphone Ltd.
05.2008 - 08.2011
- Monitored fleet movement and usage to ensure optimum resource utilisation and safe commuting of employees in compliance with organisational policies.
- Administered working hours for drivers to minimise overtime, reduce fatigue, and promote safe driving practices.
- Maintained liaison with users, drivers, and maintenance unit to ensure seamless operations within transport section.
- Oversaw shuttle service operations between business locations for two other business locations from GP House.
- Identified major problems in daily operations and collaborated with team to implement effective solutions.
- Facilitated balance of outsourced resources by distributing equal responsibilities among team members.
- Plan holiday roster for proper leave balancing.
- Additional Daily rent vehicle supervision in region and monthly data preparation for RPFS and finance.
- Addressed customer queries and provided effective solutions to enhance service satisfaction.
Contact Center WFM (Customer Service Work Force Management)
Grameenphone Ltd.
12.2005 - 06.2007
- Developed roster for contact centre employees, ensuring alignment with demand and maximising service levels
- Compiled performance reports for contact centre agents, identifying trends to support targeted productivity enhancements
- Coordinated with various business units within Grameenphone, fostering interdivision collaboration to streamline operations
Counselor
BSB Global Network.
07.2004 - 12.2005
- Guided students in exploring career paths and opportunities, helping them align with their personal and professional goals.
- Processed visa applications and counselled applicants on requirements and procedures, ensuring compliance and clarity.
- Maintained communication with foreign diplomatic mission in Dhaka, facilitating efficient application processes.
Senior Executive
Marks Man Trade
01.2003 - 06.2004
- Prepared and analysed sales reports, guiding data-driven strategic decisions.
- Analysed market demand and supply trends to identify growth opportunities for strategic expansion.
- Identified potential market areas for expansion, strengthening distribution channels.
Education
Bachelor of Business Administration - Business Administration
National University
03-2004
Higher Secondary Certificate - commerce
Tejgaon College
Dhaka01-1999
Secondary School Certificate - Arts
Motijheel Model high school
01-1997
Masters of Business Administration - Human Resource Management
Stamford University
Skills
- Labour law compliance
- Regulatory compliance
- Policy writing
- Labour relations
- Stakeholder engagement
- Project management skills
- MS Office proficiency
- Excel
Custom
- Leadership training
- AI
- Microsoft Office Project
- Training on different VAS (Value Added Service)
- Work As a member Of Six Sigma project Team.
- Attend Training on HRBP Development Program ( Phase-I-II)
- Several online courses On Lynda and Coursera
Timeline
Industrial Relations & HR Policy Expert
Grameenphone Ltd.
04.2023 - Current
Business Partner & Circle HR, P&O
Grameenphone Ltd.
09.2016 - 04.2023
Security Risk & Expat operation
Grameenphone Ltd.
07.2012 - 09.2016
Fleet maintenance Unit
Grameenphone Ltd.
10.2011 - 06.2012
Fleet Operation center
Grameenphone Ltd.
05.2008 - 08.2011
Contact Center WFM (Customer Service Work Force Management)
Grameenphone Ltd.
12.2005 - 06.2007
Counselor
BSB Global Network.
07.2004 - 12.2005
Senior Executive
Marks Man Trade
01.2003 - 06.2004
Bachelor of Business Administration - Business Administration
National University
Higher Secondary Certificate - commerce
Tejgaon College
Secondary School Certificate - Arts
Motijheel Model high school
Masters of Business Administration - Human Resource Management
Stamford University