Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Md Hifzur Rahman

Cloud Security
New Delhi

Summary

Scrupulous Senior Systems Administrator with over 10 years of experience managing company IT systems. Masters-level qualification managing LAN and WAN networks. Resoundingly respected in development of intrusion detection systems. Verifies systems run smoothly and efficiently. Driven Systems Administrator with 5 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

14
14
years of professional experience
7
7
years of post-secondary education

Work History

Windows Systems Administrator

CMS IT System Pvt Ltd
New Delhi
11.2010 - Current
  • Managed development of system protocols to deliver complete and persistent data set.
  • Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
  • Created patches and solutions to fix bugs in existing applications.
  • Conducted comprehensive system audits on regular basis.
  • Oversaw implementation and application of SaaS tools across entire company system.
  • Implemented internet and intranet applications on multiple platforms.
  • Mentored employees and offered constructive feedback for performance improvement.
  • Configured and tested Windows Server operating systems with roles features.
  • Detailed upcoming software upgrades and system sprints to team members.
  • Maintained current software licenses for computers and mobile devices.
  • Attended meetings to deliver status reports to key stakeholders.

Sr. IT Desktop Support Engineer

Crystal Solution Pvt Ltd
New Delhi
06.2008 - 11.2010
  • Exceeded goals through effective task prioritization and great work ethic.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Resolved problems, improved operations and provided exceptional service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Monitored company inventory to keep stock levels and databases updated.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Carried out day-to-day duties accurately and efficiently.
  • Increased customer satisfaction by resolving issues.

Education

Bachelor of Computer Applications - Computer And Information Sciences

IASE University
New Delhi
04.2009 - 07.2012

Master of Computer Applications - Computer And Information Sciences

RVD University
Rajashthan
08.2012 - 07.2016

Skills

Performance Analysis

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Work Availability

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Timeline

Master of Computer Applications - Computer And Information Sciences

RVD University
08.2012 - 07.2016

Windows Systems Administrator

CMS IT System Pvt Ltd
11.2010 - Current

Bachelor of Computer Applications - Computer And Information Sciences

IASE University
04.2009 - 07.2012

Sr. IT Desktop Support Engineer

Crystal Solution Pvt Ltd
06.2008 - 11.2010
Md Hifzur RahmanCloud Security