Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Md Mujahed Ahmed

Hyderabad

Summary

Highly-motivated employee with desire to take on new challenges. Cordial Patient Access Representative with extensive track record of successfully handling busy medical office tasks to serve diverse populations. Career-minded and organized professional skillful in maintaining patient accounts, arranging immediate medical care and verifying insurance claims. Familiar with medical and clinical terminology coupled with proficiency in MS Office.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Healthcare Customer Service Representative

ASSISTANCE
Hyderabad
05.2023 - Current
  • Maintained client confidentiality according to HIPAA regulations at all times.
  • Provided customer service by answering inquiries, resolving complaints, and providing general information to clients regarding healthcare services.
  • Processed paperwork related to medical claims processing including authorizations, referrals, pre-certifications.
  • Monitored system performance, analyzed problems and provided solutions to technical issues.

Quality Checker

Associate
Hyderabad
01.2022 - 02.2023
  • Resolved discrepancies between computer generated reports and physical inventories conducted.
  • Provided customer service at the pharmacy counter by answering questions about medications.

Pharmacy Assistant

Helper
Hyderabad
03.2020 - 08.2021
  • Verified accuracy of medication orders and entered data into pharmacy system.
  • Greeted customers upon arrival at the pharmacy counter.

Education

Bachelor of Pharmacy (pursuing) - Pharmacy

Nava Vidya Niketan High School

Skills

  • HIPAA Compliance
  • Healthcare industry understanding
  • Medical terminology knowledge
  • Customer Service
  • Multitasking and Organization
  • Team Leadership
  • Procedure Assistance
  • Computer Skills

Certification

> American accent Course

Languages

Hindi
First Language
English
Advanced (C1)
C1

Affiliations

  • Variety Of Interests And Skills.
  • Balancing Personal And Professional Life.
  • Effective Communication.
  • Having Empathy And Open-Mindedness.
  • Building Strong Relationships.
  • Developing Confidence and Self-Awareness

Timeline

Healthcare Customer Service Representative

ASSISTANCE
05.2023 - Current

Quality Checker

Associate
01.2022 - 02.2023

Pharmacy Assistant

Helper
03.2020 - 08.2021

Bachelor of Pharmacy (pursuing) - Pharmacy

Nava Vidya Niketan High School

> American accent Course

Md Mujahed Ahmed